Crowne Plaza Times Square Manhattan

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User Reviews for Crowne Plaza Times Square Manhattan, New York City

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Nov 2, 2009 by Joan from Roseville,CA
Overall Rating: 10

• Great location! Room was very comfortable and modern. Loved it.
• Needs to provide a refrigerator in the hotel rooms as part of the accommodations and not require additional charge.

“Received good service with luggage when we arrived. Rooms were ready early and we could check in before noon since we had taken a red-eye flight from CA. Very comfortable room with lots of pillows. Lounge chair was great place to relax. Best of all the location was perfect for our first trip to NY! Thanks!”

Oct 31, 2009 by Kerusha from Sydney,CA
Overall Rating: 9

• Great location, friendly staff and comfy beds!

“After a 1 month tour landing in this hotel was heaven! Beds are comfy, fantastic location you can walk anywhere and get anywhere from where you are and it was in a really safe area. Staff are really friendly and the rooms are more than adequate for NYC! Highly recommended”

Oct 23, 2009 by Pat from Davis,CA
Overall Rating: 8

• Excellent location, very nicely appoointed room, and a great view.
• Room was too hot, $20 per day for internet access - I don't expect to be nickeled and dimed at a four-star hotel.

“The hotel is quite nice with a killer location on Times Square and a helpful staff. Very cosmopolitan guests - I heard many, many languages from other travelers. The rooms are not large, but nicely decorated with comfortable beds. However, the room was too warm and the air conditioner was not effective. I heard other guests complaining about the same conditions. Also there was a$20/day charge for wifi access. Even the business center charged $10 for ten minutes. Not very business friendly.”

Oct 12, 2009 by Kevin from Atlanta,GA
Overall Rating: 9

• Location, upscale atmosphere and cleanliness.

“Great location, upscale atmosphere, super nice bar and restaurant lounge area.”

Oct 11, 2009 by Sandra from Columbia,KY
Overall Rating: 10

• Very clean and comfortable.

“This hotel was very nice. The staff was very helpful.”

Oct 7, 2009 by Jo from Toronto,Canada
Overall Rating: 8

• Great central location, spacious room, clean, staff were great, and a nice lobby.
• charging for the internet, our room was for someone with "special needs" Charging for the internet, our room was for someone with special needs.

“Loved the room with the exception that it was for someone with special needs. All in all, very spacious and great value for a room in a 4 star hotel for NYC. Staff were lovely, I did not get a chance to eat in the restaurants. Concierge was really helpful for booking the shuttle back to the airport. All in all, excellent stay at the Crowne plaza.”

Sep 28, 2009 by Mike from Poway,CA
Overall Rating: 10

• Location, quality and
  safety.

“Centrally located, helpful staff and quality of hotel.”

Sep 21, 2009 by George from Madison,CT
Overall Rating: 10

• Beautiful. Tremendous views. Very friendly and helpful staff. Storage area for luggage after checkout very helpful.

“Would definitely recommend and did so at work today.”

Sep 20, 2009 by Ruth from Virginia Beach,VA
Overall Rating: 8

• Location.
• Front desk people not very efficient.

“Location perfect, room had no Internet or mini bar, also had to ask for more towels and toiletries, as it had 2 beds but only enough supplies for one person.”

Aug 23, 2009 by Lynn from Maple Grove,MN
Overall Rating: 10

• Loved the location.
• The pool was awful, only for lap swim.

“The hotel's location was perfect. The room was nice, but the pool was a huge disappointment! The staff was accommodating and quick with everything.”

Aug 14, 2009 by Mark Anthony from Kirkland,Canada
Overall Rating: 10

• Location was great, staff was helpful.
• Was waken both night by loud guests in the hall, maid came in while I was sleeping!

“Crowne Plaza Times Square Manhattan was a great experience,
I would highly recommend this hotel to anyone, especially if they go through Priceline. It was easy to get too and
I found the staff more than helpful. I recommend using the concierge service, they were great!”

Jul 6, 2009 by Michelle from Fayetteville,GA
Overall Rating: 9

• Great location!
• Staff was unfriendly.

“Hotel was in a super location. The room was very clean and attractive. Staff was a bit unfriendly as opposed to other hotels in the New York area.”

Jun 30, 2009 by Herman from Beaverton,OR
Overall Rating: 8

• Location, cleanliness.
• Slow response for housekeeping requests. Charging for Wi Fi. Had to ask for refrigerator in room.

“Enjoyed our stay. Clean, neat and friendly. Great location. Felt that WI FI should be free. No bar or refrigerator in room. Had to ask for one. Took 4 phone calls until they delivered one. Same for request for missing towels. Minor problem. Would use this hotel again.”

Jun 30, 2009 by Lyn from Niagara Falls,Canada
Overall Rating: 7

• Location.
• The bathroom was in need of a proper cleaning, the toilet and tub.

“Great location.”

Jun 30, 2009 by Rob from Shawnee,KS
Overall Rating: 9

• Very convenient.
• The two beds were very small.

“Hotel was as expected at this star level. Was accomodating to provide us a double bedded room, however the two beds were very small and very cramped for two normal sized adults to sleep in.”

Jun 28, 2009 by Isabell from Port Charlotte,FL
Overall Rating: 10

• Great view, clean, friendly staff, great location, spacious.
• Didn't experience any dislikes.

“This hotel was one of the best hotels
I have ever stayed at and appreciate the suggestion it was great.”

Jun 23, 2009 by Betsy from Scottsville,NY
Overall Rating: 10

• Atmosphere and location were great.

“The hotel was very nicely appointed and the room was very comfortable and beautiful.”

Jun 19, 2009 by Scott from Salt Lake City,UT
Overall Rating: 10

• Location.
• The hotel charged me $1 each for toll free numbers that I dialed on my room phone.

“The hotel staff was very friendly and extremely helpful. The hotel was very clean, modern and up to date. The bed was very comfortable. The TV was a large screen TV. Email access was very good.”

May 29, 2009 by Raul Aldana from North Wales,PA
Overall Rating: 8

• Convenient, rooms clean, beds very comfortable.
• Bathroom shower faucets did not work well.

“For the price I paid excellent. The room had a good view and was comfortable. The bathroom shower handle was difficult to use, but for the price it was great! I do not know if our room/stay is the four star level when compared to other four stars I have stayed. I'd rate at 3-3.5 star.”

May 25, 2009 by Jim from Medford,MA
Overall Rating: 9

• Clean, comfortable, newly renovated and friendly staff.
• No complaints.

“I had a great experience at this hotel. The room was spacious, comfortable, spotless, newly renovated, nicely decorated and nice flat screen TV.”

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Amenities at Crowne Plaza Times Square Manhattan, New York City

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Breakfast Buffet Business Center CD Player Cellular Telephone Rental City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange Desk with lamp Email Service Executive Level Exercise Gym FAX Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Mini Bar Modem Lines in Room Multilingual News Stand Parking Pets Allowed Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service TV Remote Control Television with Cable Turndown Service Valet Parking Video Checkout Wake-up Service

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