Holiday Inn Express Jamaica-Queens

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User Reviews for Holiday Inn Express Jamaica-Queens, Jamaica

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Jul 27, 2008 by Dave from Reading, PA
Overall Rating: 4
Cleanliness:[2] • Staff:[7] • Location:[9]

• The airport shuttle was efficient. Right next to long term parking.
• The room smelled like mold.

“The facility looks nice but smells of mold. Good airport shuttle and right next to long term parking.”

Jun 8, 2008 by Susan from Longmont, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was fantastic - room above expectations!
• Can't think of anything.

“I was very surprised to find a New York hotel that was priced reasonably, had an A1 staff (friendly, helpful) and the room was very clean and looked recently updated. The free shuttle to the airport was extremely helpful as we were in Jamaica to drop someone off there. I have stayed at other holiday inn expresses and this one surpassed it! Great breakfast, too! I will definitely recommend and stay here again.”

Jun 7, 2008 by Janet from Minneapoolis, MN
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[7]

• Front desk staff very friendly, handed me a bottle of water as I walked up to desk.
• Lower level room and no workout room.

“Perfect for what I was looking for. Close to JOKE, priced appropriately for area and included breakfast.”

Jun 5, 2008 by Kahley from Fairhope, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff were all bright, up-beat and very welcoming!
• You'd have thought the shuttle driver had stolen the bus judging from the way he drove. I said one Hail Mary and two Our Fathers en route!

“Great hotel. Clean, shiny and very close-by JCK. Very convenient.”

Jun 2, 2008 by Helen from Jacksonville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent breakfast, buffet, good front desk staff.

“In all aspects, great service from the shuttle driver(s) and the desk staff, and especially the morning food servers. A very good value!”

Jun 2, 2008 by Jacinto from New Westminster, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Perfect for a passing through stay.
• Shuttle service provided to clients does not seem to be as frequent as other hotel chains, e.g. Days Inn, located in the same vicinity.

“As I have indicated, due to its relative proximity to JFK, it's a perfect place to stay when one is just passing through to catch a next-day connection.”

Jun 1, 2008 by Len K. from Calgary, AB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[10]

• Location, clean, good bedding.
• No restaurant or eating facilities.

“While check in it should be mentioned that there are two JFK Holiday Inns, the regular and the express. We went to the wrong one. somehow this should be clarified.”

May 27, 2008 by Kurt from Las Vegas, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Positives are location and services that are provided.
• I have no negatives to write about this hotel.

“The staff at the Holiday Inn Express JFK is fantastic. When I was at the airport the personnel who answered the phone did not know where the shuttle was and instead of asking me to call back went to another room and asked a fellow staff member. I checked in after midnight and the staff was very easy to work with. The continental breakfast meets anyones expectations. The shuttle from the airport was convenient and their was shuttle to the Subway as well. Great experience.”

May 20, 2008 by Ruth from Wasilla, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was friendly; hotel was clean- felt like home!
• There is absolutely nothing bad about this hotel.

“Great place for family, business, relaxing. Close to city and airport.”

May 7, 2008 by Sandy from Lethbridge, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff were very helpful, kind and patient. The hotel was clean.
• Although they provided a breakfast, they didn't have a restaurant on site. There was a Chinese restaurant near and food could be ordered in.

“The desk clerk was very kind and helpful. I also observed the desk clerk instructing foreign guests with poor English skills in a patient and courteous way. This hotel is clean, near the airport and was a convenient stay as we had an early flight. The hotel also provides a free airport shuttle service.”

Apr 29, 2008 by David from Bishops Stortford GB
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location for short airport stay. Excellent helpful friendly staff.
• Nothing given the star rating.

“For anyone staying flying to JFK ands out again next day this is an excellent hotel. Clean, safe rooms. Brilliant location for airport transfers. All staff we met were exceedingly helpful. e.g.. volunteering best nearby restaurant from personal experiences etc. If staying overnight near JFK this is the place to be but very limited nearby facilities if staying in the area longer.”

Apr 25, 2008 by Richard from Pflugerville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was upbeat and helpful, gave us water and delivery menus.
• Computers in lobby were coin operated.

“Very close to the airport. 24 hour on time shuttle service is great.”

Apr 9, 2008 by Lily from Alhambra, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Re-model bathroom/room/ modern furniture/ comfortable bed.
• Nothing.

“Excellent, comfortable room. I'm totally satisfied!”

Apr 9, 2008 by Ed from Tallahassee, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great breakfast buffet and restaurant recommendations.
• Rooms overlooked the highway.

“We enjoyed the extensive breakfast buffet. The desk staff recommended an Indian restaurant that delivered a wonderful meal. The desk staff was very friendly and helpful.”

Mar 26, 2008 by Sara from New Hampton, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Friendly staff, clean, newly remodeled.
• All was great.

“We were very pleased with the overall experience at the Holiday Inn Express. It was much more than we ever expected.”

Mar 25, 2008 by Robert from Buffalo, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very clean and neat.
• Nothing.

“This was a very clean, neat, and friendly hotel. Our stay was very pleasant and we will stay again. The staff was very helpful and attentive to our needs. The price was excellent and the location was not bad. We used the subway to visit Manhattan, which was not difficult at all. The free breakfast was excellent and good.”

Mar 24, 2008 by Dave from Yardley, PA
Overall Rating: 3
Cleanliness:[7] • Staff:[6] • Location:[9]

• Close proximity to JFK airport.
• Room was extremely small and we reserved a room with 2 beds, but received a room with one bed and a pull out sofa bed.

“Great proximity to JFK airport. Our room was extremely small, and we reserved a room with two beds, but received one Queen size bed and one pull out sofa bed, so it wasn't the most comfortable.”

Mar 19, 2008 by Mike from Morgan Hill, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Well appointed rooms.
• Noisy - external noise was obvious during night.

“Situated--10 minutes from JFK, but shuttle service is only hourly between. Room sizes were not large, but well appointed. Staff was very good and helpful. While they have free Wi-Fi - the hotel computers were fee based; printing (airline confirmations was a hassle with print services provided by third party).”

Mar 19, 2008 by Lynda from Richmond, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel clerk offered me four bottles of water at the desk. The free breakfast was better than most.
• It was hard for the taxi driver to find.

“This was a very nice airport hotel for the price and the hotel staff was very accommodating to late arriving, overseas travelers who were exhausted. The free breakfast was better than most hotels that offer the same.”

Mar 17, 2008 by Hennie from Galt, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful staff who went out of their way to help us get around and made sure we didn't get rip off by a taxi driver, clean.
• Nothing except waiting for the shuttle to pick us up but no big deal.

“I would definitely stay here again. Our room was small but it was neat and clean, place looks new, lobby looks great and the staff were very helpful. Everyone we encountered were very helpful.”

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Amenities at Holiday Inn Express Jamaica-Queens, Jamaica

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Copy Service Cribs Available Desk with lamp Email Service FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual Parking Phone with speaker Porters Radio Refrigerator Restaurant Rollaway Beds Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service