Comfort Inn JFK International Airport

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User Reviews for Comfort Inn JFK International Airport, Jamaica

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Dec 5, 2008 by Jordan from Kentville,Canada
Overall Rating: 9

• Simple hotel for JFK stopovers. Great down to earth staff willing to help.
• Lack of convenience store/restaurants within walking distance at night.

“Great place if your looking for a clean, simple hotel for your JFK overnight. The rooms are well appointed, with comfortable clean linens. Not much in the area for food, but the front desk staff is more then willing to recommend some places for delivery, which is just as good. For what it is, you cant go wrong.”

Sep 22, 2008 by brucker
Overall Rating: 3

• Nearly aiport.
• Price
  for performance,
  unfriendly woman at reception.

“The hotel have to drive more to the subway or mall.”

Jul 18, 2008 by L from Sacramento, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• Close to the airport.
• No amenities or charm, though not expected to have any.

“It was what it needed to be, basic no frill accommodation but clean, close to the airport. Wouldn't stay for any purpose other than being close to the airport for an early morning flight. Staff was friendly and helpful. Staff did provide inaccurate info (not intentionally) about when the shuttle was coming to pick us up from the car rental place so we waited much longer than we needed to late at night. Not the fault of the hotel, though, since this was a shuttle that covered more than one hotel.”

Jun 4, 2008 by Angela from Jacksonville, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• There was a free shuttle to the airport.
• Not the greatest neighborhood.

“Great for a quick layover but that's about it.”

May 8, 2008 by Clinton L. from Arab, AL
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[9]

• Free cookies in the lobby!
• The staff was unfortunately borderline incompetent.

“The hotel itself was great, clean, nicely remodeled, and safe (despite the somewhat sketchy surrounding neighborhood). The staff, however, was a massive disappointment. We had to call 4 times for a shuttle from the airport (the desk clerk accused us of lying about the fact that none had arrived), and ended up waiting for 45 minutes in the freezing cold in the middle of the night. Another staffer told us she would arrange for a cab to pick us up at the hotel, but instead called a private car service which cost us twice what she quoted us. The hotel is nice, but don't bank on the staff making transportation easy!”

Apr 15, 2008 by Barbara from Pomeroy, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Proximity to airport, breakfast, cleanliness.
• Small waiting area.

“Great for airport stay over. Clean, with good breakfast variety. Friendly staff.”

Mar 3, 2008 by Andy from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice bathroom and the led TV.

“Highly recommended.”

Sep 30, 2007 by Helene from Florida, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[10] • Location:[3]

• The flat screen TV, and the desk clerk was very accommodating.
• The odor in the hallway was terrible from the carpets.

“I'm not sure if I would go back to this hotel.”

Apr 29, 2007 by Rawender from Quakers Hill AU
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[9]

• Conveniently located for transit passengers on joke for staying overnight.
• Lack of basic amenities like no drinking water jug in room, no tea bags or boiling kettle, no instruction sheet for how to use phone for overseas.

“The staff was not rude but not very helpful. It lacked basic amenities like no jug full of drinking water in room, no tea bags and no kettle for boiling water for tea. There was no instruction sheet for how to use the phone which would not be just extremely useful but necessary for overseas travelers. The radio clock was not working. Some information or a sheet having important phone numbers like those to check flight schedules etc. Would be extremely useful.”

Jan 23, 2007 by Teddee from Billings, MT
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[7]

• I actually found the shuttle to work out well for us. I hadn't received god comments.
• The lat night crew were to busy watching a moving to really help.

“It was nice that I could afford it on a very limited budget. And that it was close to joke, I had to make two trips to the airport and I shuttled both times.”

Jan 16, 2007 by Ricardo from Guadalajara MX
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing.
• There was human hair in the sheet, the sheet was not clean, and the room was unlearned.

“The worst hotel I have ever been.”

Jan 2, 2007 by Earl from Stone Mountain, GA
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[3]

• The staff at least answered the phone.
• Waited for shuttle for 1 1/2 hrs, room condition poor, electricity blew out.

“I stood freezing outside joke airport for an hour and a half waiting for the shuttle. I called the hotel repeatedly every 20 minutes and was told shuttle on the way. Joke is only about 7 minutes away from hotel. Inexcusable! The desk clerk was polite and apologetic but freezing outside put a huge damper on my weekend. Room had masonry screws holding curtain rod to ceiling, lights blew out twice for an extended amount of time, and carpet was filthy.”

Oct 31, 2006 by Kevin from Brooklyn, NY
Overall Rating: 5
Staff:[1] •

• Nothing.
• Everything.

“Waste of time and money this place is an over-priced motel.”

Jul 24, 2006 by Shinji from Ithaca, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[8]

• Good Location for JFK.
• The staffs are not so friendly, but depends on them.

“It's expensive even if the hotel is located near by JFK.”

May 10, 2006 by Michael from La Crosse, WI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• I have nothing positive to say!
• Stained bed sheets , pubic hear everywhere in bathroom! grocer!

“The hotel is in such a bad state that it is hard to describe.. It was dirty, the staff did so not care about your presence. I will never stay at a this place again!”

May 9, 2006 by Alfonso from Salt Lake City, UT
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[2]

• Leaving.
• Dirty, run down, downright unfriendly front desk staff.

“I stayed here because the reviews said "OK value for the money". Sheesh --- I don't know who's 'value' and 'money' scale they're using, but I'll never stay in this dump again. Beware the free shuttle; runs limited hours.”

Mar 23, 2006 by Lorena from Morrisville, PA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[5]

• The price was the lowest in the area around JFK that I found.
• The shuttle was a van shared with another hotel that only left every hour.

“Given the description of the hotel, I had assumed that the shuttle between the hotel and the airport was a regular service. My companions and I were distressed to find out that the shuttle stopped running g at 10PM and we had to take cabs to the hotel. When we arrived we learned that the van only departed every hour, unusual for airport hotels where shuttles tend to depart far more frequently. The hotel was very understaffed and the woman at the front desk was very obviously overwhelmed. I think next time I'm at JFK I will certainly spend the extra 15-25 dollars to stay at a better hotel.”

Mar 12, 2006 by Chris from Lima, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I was traveling with two medically fragile children, and found the hotel to be very accommodating. The continental breakfast was very nice.
• My family tried to contact me by phone on an international call and felt that the staff were rude and uncooperative.

“I felt this hotel was very conveniently located to the airport, was clean and comfortable. The staff were friendly and made us feel welcome. The continental breakfast was nice, and I would recommend this hotel to others.”

Feb 7, 2006 by Melissa from Jacksonville, FL
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[3]

• Nothing.
• Not enough space.

“I did not like it. I left early (I only stayed 2 days) and stayed at another hotel in NYC. I thought it was very small. I did not like the lack of entrances and exits. I also did not like that you had to use the elevator. The rooms were also very small. Staff not very friendly either. I will not stay there again.”

Amenities at Comfort Inn JFK International Airport, Jamaica

AM/FM Alarm Clock Air Conditioned Coffee Maker in Room Continental Breakfast Copy Service Elevators FAX FEMA Approved Free Airport Shuttle Free Newspaper Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access

Ice Machine In Room Movies Iron Microwave No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Safe Deposit Box Smoke Detectors TV Remote Control Telephone Television with Cable

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