Quality Inn and Conference Center Maple Shade

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User Reviews for Quality Inn and Conference Center Maple Shade, Maple Shade

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Dec 2, 2009 by Lane from Southborough,MA
Overall Rating: 3

• Free breakfast & access to internet in business center.
• No soap & towels were present upon our arrival.

“
Essentially, it was nothing special. There were no towels or soap in our room upon arrival. When I went to the front desk to obtain them, a hotel staffer (who was conversing with the front desk attendant) indicated that patrons were not supposed to receive these amenities upon arrival, but later on. I have never heard of any excuse similar this in my many stays at various hotels throughout the world.”

Nov 25, 2009 by from Oakland,NJ
Overall Rating: 1

• Number of cable stations.
• Wall paper coming off wall - so much bleach in sheets skin was raw in AM.

“This hotel was run down - check in was rude. Entrance doors were not secure - no locked doors at all let alone after 11 except check in.”

Apr 5, 2009 by Craig from Pa,PA
Overall Rating: 9

• Clean rooms, comfortable beds and close to restaurants and shops.

“I enjoyed the comfort of the room and the friendly staff as well as the free breakfast but, the shower was awful, water was only lukewarm and shower faucets leaked horribly, one room the tub filled up as I was showering.”

Mar 22, 2009 by Craig from Philadelphia,PA
Overall Rating: 10

• Quick, friendly service.
• First room wasn't acceptable.

“Serviced rapidly, decent place to stay and rooms and beding very comfortable.”

Jun 29, 2008 by Marie from Gaithersburg, MD
Overall Rating: 3
Cleanliness:[2] • Staff:[10] • Location:[2]

• Friendly staff.
• Discolored carpet in room. Hair in bathroom. Patches in ceiling/walls apparent. Low ceilings.

“Needs some freshening up - better drywall guys and painters. New carpet in room.”

Apr 1, 2008 by Glenn from Gahanna, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Good location with a decent staff.
• Hard to leave the parking lot. A major highway on either side of the parking lot.

“The hotel was clean and pleasant. It was safe and the breakfast was substantial. The staff was attentive and it was fine for the Philadelphia area. Because in the land of the blind - one eyed Jacks are King.”

Mar 26, 2008 by Tina from Cherry Hill, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Best part was the comp breakfast: choice of eggs, pancakes, bacon, cereal, juice, coffee, bagels or muffins.
• Shower water pressure could be stronger & the sink faucet was too close to the back of the sink.

“It had comfy beds & pillows. Room was spacious (we're a family of 5) breakfast comp was awesome. Staff was friendly. If I needed to, I would stay at this hotel again.”

Jun 27, 2007 by Ed from State College, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[3]

• Even though no non-smoking rooms were available, my room wasn't too bad; very nice bed and bedding.
• I believe this hotel is exposed to drug culture business; at times I was uncomfortable in my back hallway.

“This hotel is a left-over from years gone by. The front desk was courteous but I believe there may be a problem with drug culture clientele. The location encourages these possibilities.”

Apr 10, 2007 by Trinette from Norfolk, VA
Overall Rating: 3
Cleanliness:[6] • Staff:[7] • Location:[7]

• The staff was friendly and the continental breakfast.
• The room was dirty and had molded and did not smell the best. There was allotting of damage.

“The outside of the hotel was nice, but the room I stayed it was not clean and it had a lot of damage. It reminded me of the Walter reed hospital, I saw on the news. If I had my choice, I would not stay at this hotel again.”

Oct 17, 2006 by S. from New York, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[9] • Location:[2]

• Free hot breakfast.
• Bad smells, seedy parking lot.

“The hallways smelled like a cheap motel, the room itself smelled of mold. There was no remote control for the TV, I had to ask for it. The parking lot seemed very unsafe at night, badly lit, deserted, next to a boarded up wreck of an old motel.”

Sep 30, 2006 by Steve from Fond Du Lac, WI
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• Very friendly front desk- hot breakfast was great.
• Rooms could use a little TLC.

“Good value for price we paid would stay again.”

Sep 22, 2006 by Elizabeth from Ithaca, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[3]

• Free Breakfast.
• Old rooms, dirty hallways, loud, hard to get to, smelled.

“They didn't change linens (I never even saw a maid cart in the hallway). My non smoking rooms stank of smoke - as in many smokers before me, not just one. You can't access it safely and have to drive a long stretch each way to turn around. Loud loud - rude front office staff.. what else? the list goes on and on - I would never stay in Cherry hill again for fear of getting this lemon of a hotel.”

Sep 14, 2006 by Janet from Denver, NC
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[8]

• Comfortable bed; good buffet breakfast.
• Old, dirty.

“Very large, includes conference center. has nice pool. great dining area for breakfast. nice staff.”

Sep 5, 2006 by Chris from Cleveland, Ohio
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[2]

• Nothing. I guess the staff at the front desk was nice since they were the ones who could speak English.
• Everything. The hotel smelled, flooded room, earrings were stolen, foamy Jacuzzi,

“Never stay at the Quality Inn in Maple Shade, NJ. We stayed there during Labor Day weekend (Friday, Saturday Sunday nights) and our room was flooded when we got there. It also smelled like a dozen cats lived there for 2 years. So, the maintenance guy ripped up the carpeting and put on an industrial fan. 5 hours later, nothing was dried and it smelled worse since it blew the stench all over the room. So, they moved us to the honey moon suite. The honeymoon suite also smelled musty. The following day, we had a pair of $800 diamond earrings stole from us on the Saturday when the maids were in there between 2pm and 5pm. There was no proof of the earrings ever being there, so no one did anything to help us. I'm never going to another Quality Inn and making sure I tell all of my friends and family my story. The honeymoon suite included a Jacuzzi, which when we filled it up, was all foamy at the top.”

Aug 28, 2006 by Peter from East Windsor, NJ
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[5]

• Comfortable mattresses.
• Far worse than it was last year. Dirty, moldy, bad BAD service.

“I was moved from my first room. Water damage and mold on the wall. They couldn't find another room for me, even though the hotel was FAR from full. Finally put me in a different room...no mold. Asked the next morning for an ironing board. NONE to be found. Front desk was unwilling to find one for me. VERY disappointing stay and this hotel is significantly worse than it was last year. Last year - clean, pleasant, enjoyable stay. This year - awful. ”

Aug 18, 2006 by Todd from Forestdale, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great time. Hot complimentary breakfast was wonderful added touch.
• In need of a little bit of upkeep (door to room off the hinge a little).

“It was overall a positive experience. The location was nice, and close to everything in the area -- equidistant to Moorestown and Cherry Hill malls, for convenient shopping. The area is known for good family restaurants, easily accessed from the hotel. The hotel property was well kept. The door to our room, however, was a little off and needed an extra pull to make certain it closed properly. Beds were nice, the bathroom was nice. A complimentary hot breakfast buffet was a very nice added touch to the time stayed. We have used a number of times for hotels in the South Jersey (Pennsauken, Cherry Hill, Mount Laurel) area, and definitely believe that the Quality Inn ranks among the better ones we've stayed at.”

Aug 3, 2006 by Frances from Malibu, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality Inn was in a great location for my needs on this particular trip. The room had a refrigerator, microwave, coffee, iron and hair dryer.
• No view.

“Over all the Quality in was more than I expected for the price that I paid. Happy customer.”

Aug 1, 2006 by Francis from Florissant, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Good location and good employees.
• The hotel kind of have separation. The nice and not too nice.

“This is a good hotel for its rating. They need to do more about the odors in hall ways. I really don't know what is cause. It could dirty carpet or something else. It could be horrible odor. The hotel shower is designed too small for 6 footers. The shower is too low and the tub too small.”

Jul 14, 2006 by Ganga from Princeton Junction, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[5]

• The rooms and the stay met and exceeded my expectation when I compare the price I paid
• It requires a bit more liveliness.

“The hotel needs a bit more action. The restaurant and the bar require a more lively atmosphere.”

Jul 13, 2006 by Brian from Vestal, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• It provided a refrigerator, microwave, and safe in the room.
• A little run down.

“This was a good value as an economy level hotel considering the safe, refrigerate, and microwave in the room. There is also a nice outdoor pool and a continental breakfast provided. On the downside, the hotel is somewhat rundown and is in a difficult to reach location.”

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