Doubletree Hotel Mahwah

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User Reviews for Doubletree Hotel Mahwah, Mahwah

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Oct 23, 2009 by Tim from Ocean Park,ME
Overall Rating: 5

• Initially the rate but Holiday Inn Express is better at about the same rate.
• Requested king but got a double. Bathtub/Shower didn't drain. Poor bathroom lighting.

“Old property with some new makeup.”

Jun 26, 2009 by Mariann from Middleton,MA
Overall Rating: 5

• The room was either too hot or cold and not so clean.

“The room was smallish, the maid service was minimal and it was loud late at nice. Also the AC was by the window so it was freezing over there but hot on the other side of the room.”

Mar 5, 2009 by Debra from Milford,CT
Overall Rating: 7

“The hotel is smallish, though relatively clean. The lobby is nicely decorated. The rooms are serviceable and the beds are comfortable.”

Jan 31, 2009 by Bob from Yarmouth Port,MA
Overall Rating: 7

• Location was good for me.
• Back parking lot signs saying Park at own risk - no security cam.

“This hotel needs updating- rugs smell, doors are beat up and close poorly. No vents in bathrooms, TV’s are antiques.”

Sep 7, 2008 by Lorraine from Manalapan, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• It had a beautiful, clean heated indoor pool.
• The toilet leaked.

“The hotel was clean, comfortable and convenient. I would recommend it to my friends and family.”

Sep 5, 2008 by Hanh from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Great staff. Nice, clean rooms. Comfortable bed.
• Bathroom need updating.

“Highly recommended. Great value for the price! Close to Woodbury Common Outlets (15min drive), Palisade Center (15 minutes drive) and only 2 minute drive to train station where you can catch a roundtrip fare to NYC for only $11.00! Great location! Great staff! Rooms are clean and the beds are very comfortable!”

Sep 4, 2008 by Jeff
Overall Rating: 5

• Price/quality ratio.

“I wasn't happy totally with my stay, but maybe I was just unlucky. First 10 min in my room I noticed: The bath lighting was poor/yellow, there was someone’s melted leftover ice-cream in the fridge, a broken shelf in the fridge, no back to the remote and ice machine on my floor didn't work. My second night there, the maid service didn't take a bag of trash out. I will probably not stay here again. Also, it’s on a divided highway that has exits about every mile. It's not convenient for going out and getting food or groceries because you have to double back anytime you leave and come back.”

Aug 30, 2008 by Susan from Palm Beach Gardens, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[5]

• Nothing.

“All my requests were denied until I was forced to go higher and higher. I wouldn't have complained if the hotel was a good quality hotel but it wasn't. The smell kept us up all night. The bathrooms had mold growing around the tub and in general the rooms weren't very clean. The halls had food trays left in them, and also smelled of cigarette smoke. I asked to be changed but they said they didn't have another room. In the next days we were given what they called non smoking rooms, but the smell came in though the bathroom vents. These new rooms also had mold in the bathrooms. I was guaranteed a 3 star hotel and this hotel by no means of that quality.”

Aug 1, 2008 by Andy from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[6]

• Excellent facilities, clean and borderline luxury.
• Confusion about the inclusion of a continental breakfast.

“This is an excellent and clean hotel, with comfortable rooms and good facilities like work out rooms and pools. I would definitely stay again if I was in the area.”

Jul 28, 2008 by Pat from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very attractive hotel with large, clean rooms. Staff was friendly and accommodating. Visibility from highway was an asset and made it easy to locate.
• Internet access for computers in the Business Center were down and didn't know when it would be available.

“Easy to locate from highway and is a beautiful hotel from the outside. Has all the amenities on-site with clean, spacious rooms. Enjoyed the pool and fitness center. Only drawback was the hotel is isolated from malls, other eateries and must have a car nothing within walking distance.”

Jul 17, 2008 by Steve from Westborough, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Close to I-287, rooms clean and nicely furnished.
• Front desk understaffed at checkout time.

“Mahwah, NJ is not a destination, but for a place to stay on your way to somewhere else, the hotel was fine. Nothing to set this place apart from others like it, but everything was as it should be, in regards to cleanliness, convenience, etc.”

Jul 16, 2008 by Trish from Philadelphia, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[6]

• The comfortable bed.
• The smell of room, the difficult location to find at night.

“The hotel was just okay for a 3 star hotel. Nothing special about the appearance.”

Jul 2, 2008 by Hanh from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great staff. Nice, clean rooms. Comfortable bed.
• Bathroom.

“I would definitely recommend this hotel to friends and family. The staff is very friendly. Check in and check out was done very quickly and efficiently. Our keys were ready and the line moved quickly due to very well trained staff. Good location (literally off the highway). Very satisfied with my overall experience.”

May 13, 2008 by Darryl from Allison Park, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, very friendly staff.
• Restaurant was expensive for simple breakfast.

“Great hotel, easy to locate, friendly staff and I would recommend to family and friends. The cookies were delightful!”

Apr 24, 2008 by Maria from Tewksbury, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Clean and attractive.
• People banging on my door at 1am.

“Nice would have been a ten had they not let young drunks in at 1am, who banged on my door and woke up my young daughter.”

Apr 9, 2008 by Seungwoo from Ridgefield Park, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Nice location and good staff services.
• Smell.

“Great location and good friendly staff services.”

Mar 11, 2008 by Denise from Dollard, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Rooms were clean bathrooms were spotless, bed linens were fresh and crisp.
• No breakfast.

“We always try to stay at this location because of ease of travel, great rooms, friendly reception and housekeeping staff and of course, the warm chocolate chip, complimentary cookie when checking in.”

Feb 25, 2008 by Nicole from Bronx, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• I was most pleased with the friendliness of the staff.
• I thought the room decor could have been a little more stylish.

“Out of all my travels, this hotel definitely ranks up there with the best. The staff is very accommodating and friendly. The restaurant was quite a treat - the food was very tasty. I would recommend friend and family, for sure!”

Feb 22, 2008 by Alexi from Oakland, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Free cookies at check in! Clean room and great staff.
• Location of my room, ground level by an exit. Had to keep blinds shut?

“It was a good room for the price, very clean, and the staff was really very helpful. I would stay at this double tree again.”

Feb 22, 2008 by William from Lewisburg, WV
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Bed and bedding.
• Buffet breakfast is way too expensive.

“Room was comfortable and the bed and bedding were very nice. Staff was cordial and competent. The walls are not very soundproof but fortunately the hotel seems to attract business travelers during the week that don't party. The rooms facing Rt.17 will draw road noise but you can drown it out with the fan on the space heaters.”

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Amenities at Doubletree Hotel Mahwah, Mahwah

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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