Holiday Inn San Pedro/Los Angeles Harbor

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User Reviews for Holiday Inn San Pedro/Los Angeles Harbor, San Pedro

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Sep 3, 2009 by Mari from San Bernardino,CA
Overall Rating: 5

• Short distance to the marina, and a .convenient location
• This is not a Holiday Inn Hotel! This is Clarion hotels from Choice. That's why this hotel is a 1-2 stars.

“Bed was OK, bathroom was clean and it appears to be clean. But I found 2 small cockroaches and 1 cricket! The hallways were very warm, it appears the AC was not working properly; but the AC in the room was working well. Bring your receipt with you in case they want to charge you more than you already paid (which was my case!) Area was not so safe, so park your car in the 2nd level (it's closer to the lobby). Anyways, you make your own conclusion.”

Aug 24, 2009 by William from Kingsburg,CA
Overall Rating: 6

• Large rooms, comfortable beds.
• Nothing was available, ownership was being transfered.

“Good potential, right now it's pretty bad.”

Sep 13, 2008 by Carol from Potomac, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Close to cruise terminal, shuttle available.
• The room looked clean, but my white socks got dirty walking on the rug in the room.

“This is an older hotel in Victorian decor. It was modernized and is bright and very attractive inside. The room was large and there was an adequate bathroom and two queen sized beds. It had lovely wallpaper and old Victorian furniture. I had a room facing the back, away from the street, and it was quiet for sleeping. I was distressed in that my white socks became very dirty walking on the carpet. The hotel provided parking for my car at $12.00 per night when I went on my cruise, and charged $5.00 per person for the shuttle to the pier.”

Jun 10, 2008 by Annette from Sierra Vista, AZ
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[7]

• Located close to pier and cruising port.
• Ants, poor service. Pricey.

“I have stayed at this same hotel 3 years ago and apparently they are under new management. Staff were not there to assist or accommodate any guests. My impression from the moment that I walked into the lobby was "fend for yourself". We even had to scavenge towels from the non working gym room since the maid would not allow us more than 3 bath towels (no pool towels at all).”

Apr 28, 2008 by Kelly from Lancaster, CA

Cleanliness:[10] • Staff:[1] • Location:[10]

• It was at least clean.
• Poor service.

“I spend on average 5,000 plus per year on hotel accommodations - I would not ever spend another dime in this establishment.”

Apr 8, 2008 by Kathy from Goleta, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• Convenient to Harbor Freeway.
• Waitress was the worst I have ever experienced!

“This hotel was fine. It was very close to the end of the 210 freeway, which made it convenient to all LA area attractions, and there was a great donut/espresso shop right across the street. However, do not go into the hotel restaurant! The waitress was so bad we thought we must be on a hidden camera show. She only had 3 tables but was completely overwhelmed. When I asked for a glass of chardonnay she said, "I don't know how to make that and the bartender only works on Saturdays. "When I asked for horseradish, she said she didn't know what that was. When I told her it was a condiment for the prime rib she brought me steak sauce saying, "This is all we have."”

Mar 17, 2008 by Evans from Nantwich GB
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• A star find, attractive furniture, spacious, very comfortable bed, a restaurant for dinner and breakfast and shuttle to cruise centre brilliant for us.
• The hotel was fine but would not be in a good location for a long holiday.

“Traveling from the UK it was so lovely to find a gem of a hotel, so close to the cruise centre. It had been thoughtfully renovated to give the old-fashioned look, carefully chosen furniture, it was very spacious and so comfortable. Meals were good and the whole place suited our needs and staff were very helpful. Thank you.”

Feb 4, 2008 by Rosina from Warrenton, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[4]

• It was very close to the cruise ship pier.
• Drapes did not close for room privacy.

“While fine for an overnight stay I would not want to spend several days there. The neighborhood was not good and the food was not good.”

Jan 9, 2008 by Dale from Murrieta, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Amenities
• The key card was a little difficult to work.

“Pleasant.”

Sep 10, 2007 by Barbara from Alta Loma, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[6]

• It was clean.
• The check in staff was not very friendly; entering parking structure was too small & hard to enter from street.

“The front desk personal was not very friendly; it was business as usual type of attitude. When calling front desk they never answer phone I had to go down stairs to get help twice and the one time they did answer phone & we advised them that housekeeping forgot to leave clean towels it took us 3 additional calls before we rec'd them. Also the day of check out we requested last check out (1hr.) They approve it but 30 mins. Later front desk called us & told us that we were late checking out. Check out is 12pm we asked to leave by 1pm. This hotel needs to train their front desk employees better customer skills & come up with a better system in providing guest better service.”

Aug 15, 2007 by Mary from Indio, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Easy to find, secure entry to fourth floor, rooms were pretty roomy.
• Beds were not very comfortable, Jacuzzi was not working, and pool looked like algae were growing, small gym.

“We enjoyed our stay at this hotel even though there were some problems. We had two rooms, but they don't have adjoining rooms for larger families. Thankfully, our rooms were at least very close to each other. I like the key entry to our floor (more secure). The pool and Jacuzzi both needed work. The gym could use an elliptical machine. The decorations were very eclectic (bedspreads didn't go with the wallpaper and/or curtains). The beds were not that great, but the rooms were kept very clean. Also, the hotel was not that busy when we went so there was plenty of parking.”

Aug 6, 2007 by Tamber
Overall Rating: 8

• Polite staff.

“Spa was colder than pool, lots of hair in drains, no towels upon arrival, crusty stuff on showerhead, noisy above our room, beds/pillows not very comfortable, not very dark in room. Ice machine broken,shower stopper broken so you could not take a bath without shoving a washcloth in the hole to stop the water from going down. The staff was extremely friendly and polite. The breakfast for the kids were free and the breakfast skillet was excellent!”

Jul 29, 2007 by Kyle from San Pedro, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The room was very big; there was plenty of parking, and a big bathroom too.
• The air conditioner was leaking and not cool. The wireless internet they advertised didn't work.

“There are not many choices of hotels in the San Pedro area. I live in San Pedro and needed a place for a few nights while I closed escrow on a new house. The room was very big, clean, and quiet. The hotel staff could be a little friendlier.”

Jul 25, 2007 by Felicia from Tucson, AZ
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[3]

• The ground level parking was easily accessible.
• The hotel overall needed updating, the beds were very uncomfortable!

“I'm sure back in 1980, this hotel was very nice. However, it is 2007 and this place needs to be updated badly. The lobby area was not welcoming, the room was spacious. However, the beds were extremely uncomfortable, and I disliked that there was no mattress cover on the bed. The television reception was poor. We purchased an additional night's stay and the requested to be in the same room, when the housekeepers came by the room to clean, they tried to kick us out! The housekeepers ended up calling to the front desk to verify that we were okay to be in our room. Honestly, I would have fathered stayed at a Comfort Inn.”

Jul 23, 2007 by David from Oak Ridge, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The parking was safe.
• They were cleaning the lobby when we arrived and made no effort to allow us to get in.

“This was a nice place to stay for a low price. The hotel was clean and the security was excellent. The neighborhood wasn't the greatest at night but there was no need to go outside the hotel because everything was right there for you.”

Jul 16, 2007 by Greg from Hailey, ID
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[3]

• Hotel interior was funky.
• Hotel interior showed its wear and tear.

“This hotel is described in one word funky. The inside is surprisingly decorated in medieval old English. Not something you would expect from the exterior. Despite its interesting boutique, sadly, it does show its share of wear and tear, and has definitely seen better days. The location is not very desirable.”

Jul 3, 2007 by Channon from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very nice and the beds comfortable.
• The hot tub did not work.

“Very good place to stay at. My three friends and I very much enjoyed our stay. Even with 4 of us in one room, it was still very comfortable.”

May 24, 2007 by Alison from Tacoma, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Rooms were clean and comfortable; friendly staff.
• Two noisy weddings with guests making a lot of noise in the pool; not enough staff to deal with it.

“The hotel is comfy in a charming shabby-chic way. Its location is not particularly scenic, but it's terrifically accessible and convenient. Not a lot of staff (at desk or in restaurant), but room was spotless and maids were very helpful. I'd definitely stay here again, but would avoid the restaurant, except for breakfast.”

Mar 31, 2007 by George from Juneau, AK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Restaurant was pleasant, good service, and not crowded.
• WIFI did not work in the room; had to go to lobby.

“Pleasant experience, close to cruise ship terminal (we were departing on a cruise).”

Mar 26, 2007 by Susan from Cedar City, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The pool was great. (800) numbers did not cost to call. The rooms were spacious and nice.
• Our room did not have a hair dryer. While the front desk staff were helpful, it was often difficult to understand their heavily accented English.

“The hotel was nice. I wouldn't walk the streets at evening though. The staff was helpful and friendly.”

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Amenities at Holiday Inn San Pedro/Los Angeles Harbor, San Pedro

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Iron Multilingual Outdoor Pool Parking Pets Allowed Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

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