Holiday Inn Universal Studios-Hollywood

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User Reviews for Holiday Inn Universal Studios-Hollywood, North Hollywood

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Jan 26, 2010 by Shayna from Rohnert Park,CA
Overall Rating: 9

• The room offered soft and firm pillows. Bed was made very nicely.
• Did not like that our room was directly next to the elevator. Can hear it coming up and going down all night.

“Overall, the staff at this hotel was very accommodating. Our room was without coffee the first day. We called the front desk, and coffee was delivered quite promptly. The man at the front door was extremely nice and offered a lot of information regarding sight seeing. The restaurant on site is very delicious and chic.”

Dec 19, 2009 by Anthony from Valley Village,CA
Overall Rating: 10

• Location and friendliness of the staff.
• The room was difficult to keep warm.

“The Holiday Inn Beverly Garland has great location, facilities, and staff. Accessibility is wonderful.”

Nov 30, 2009 by Miyko from Menlo Park,CA
Overall Rating: 10

• Outstanding staff.
• Bathroom shower/tub could use some upgrading.

“Absolutely wonderful! From the moment we arrived the staff was friendly and efficient. The hotel is beautiful and the location is in a quiet area. The restaurant was the Creme DE la creme! Wonderful service, gorgeous surroundings and excellent food. The whole experience was amazing and 100% family friendly.”

Nov 29, 2009 by Norman from Stroudsburg,PA
Overall Rating: 10

• Great setting,liked the landscape.
• Did not care to pay for parking pass.

“Excellent, great staff.”

Nov 27, 2009 by Dan from Mequon,WI
Overall Rating: 6

• Friendly and helpful staff.
• Old, needs remodeling.

“Overall, gets the job done. The hotel needs remodeling - the rooms and bathrooms are old and there is some degradation in common areas (elevator buttons need replacement).”

May 11, 2009 by Tammy from Cincinnati,OH
Overall Rating: 10

• Close to everything.
• Have to walk far to some rooms.

“We enjoyed our stay in Hollywood. It seems as if it was a $10 or $15 cab ride to almost everywhere. Great central location!”

Apr 24, 2009 by Jim from Santa Barbara,CA
Overall Rating: 5

• Convenient to my business destination.

“At departure, front desk person not friendly or helpful. Overall though, the hotel met expectations; it was a quick in and out for this stay.”

Apr 20, 2009 by Terri from Grover Beach,CA
Overall Rating: 9

• The location was great and the hotel was nice.

“The hotel was clean and I would stay there again.”

Feb 19, 2009 by Val from North Hollywood,CA
Overall Rating: 10

• The staff was very friendly. I also like the balcony inside the hotel room. The room service was great.

“The service was great and I would recommend it to a friend.”

Sep 5, 2008 by Ann from Seattle, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The ground were lush and well kept.
• Rooms halfway updated, lobby and halls very tired and worn.

“This was not a bad place to stay. I could have had something luxurious elsewhere.”

Sep 3, 2008 by Steve
Overall Rating: 8

• The first room assigned, although non-smoking had the smell of smoke. The management changed our room to one that had no smoking smell.

“One we always select to stay when we come to N. Holloywood.”

Aug 11, 2008 by Margarita from King City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We really liked the overall theme of the hotel.
• Nothing much really.

“The hotel was good and they have good air conditioning. I would definitely stay there again.”

Jul 3, 2008 by Jose from Fontana, CA
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[10]

• They had great bartenders that made very good drinks.
• They charged me for things I did not order to my room.

“I enjoyed my stay at this hotel. It was beautiful and very accommodating. In regards to the hotel itself, regarding rooms and amenities, I did not have any complaints. However at the end of my stay I was charged for items that were not ordered to my room and they went ahead and charged them to my room anyways. I was very upset and went to argue the bill, and was not helped by the staff. They charged me $30 for food I did not order nor eat, because I was not even in my room at that time. I went out in town for dinner and then they charged me and additional $60 the day after I checked out for something I still have no idea what it was for! I am still trying to fight these charges and would like it if you would assist me with this. I never called anyone from the room because I have my own cell phone, and I never ordered any food or drinks to my room. Please help me with this matter! Thanks!”

Apr 29, 2008 by Anna from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenience to studios etc.
• Restaurant service.

“The bathroom was small but the room was spacious and the beds were comfortable.”

Apr 18, 2008 by Kathryn from Valparaison, MO
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[9]

• Nothing.
• Construction noise and disruption.

“We would never stay at this hotel again. It is very poor. It certainly is not the quality of the other hotels that we have stayed in.”

Apr 17, 2008 by Roy J. from Benbrook, TX

Cleanliness:[9] • Staff:[9] • Location:[8]

• Bed and pillows were very comfortable.
• Breakfast buffet wasn't as hot as you would expect.

“I enjoyed my stay very much. The room was very comfortable. The only recommendation I would make is to arrange the room so that the comfortable chair is accessible to viewing TV.”

Apr 13, 2008 by Harry from Milford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Exceptionally friendly staff-good exercise facility.
• Location.

“Clean-friendly-efficient staff.”

Apr 10, 2008 by Josh from El Cajon, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[7]

• Parking close.
• Had to pay for parking.

“Not happy from the moment we got our keys, to the parking meter eating our ticket, the room didn't match the pictures and for what we spent you'd think we were getting a royal suite. Not a dump.”

Mar 28, 2008 by Jansen from San Francisco, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean room and free newspaper to the door in the morning.
• Paint is peeling off inside the bathroom and tub drainage is very slow.

“It was a pleasant stay in general. We like the convenient location and the free shuttle service to the Universal studio. Parking fee of $13.00 a day seems a bit high for outdoor parking facility.”

Mar 21, 2008 by Jose from Roseville, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• I like the hotel location, the cleanliness, facilities, and safety. I highly recommend it to my friends.
• I didn't like the restaurant.

“I liked the location, the safety, the facilities, the cleanliness, the attention, and the price of the hotel is reasonable.”

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Amenities at Holiday Inn Universal Studios-Hollywood, North Hollywood

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub CD Player Childrens Suite Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Outdoor Tennis Parking Phone with speaker Pool Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Video Checkout Wake-up Service

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