Holiday Inn Grand Island (Buffalo/Niagara)

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User Reviews for Holiday Inn Grand Island (Buffalo/Niagara), Grand Island

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Jan 26, 2010 by Jack from Watertown,MA
Overall Rating: 8

• Comfortable rooms bed LCD TV.
• Some lacking refinement.

“ When I first arrived to my room there were about 15 to 20 people in the hallway having a block party. I soon realized it was the mothers and fathers of kids there for some annual hockey event. They were not unduly loud and pretty friendly. They wrapped up at about 10PM. Though there were some kids running around until about 11:30PM which was slightly annoying. Kudos to the parents for being able to let their kids have fun but still maintain a level of respect for the other guest which they out numbered about 7 to 1. ”

Jan 7, 2010 by Tami from Clinton Township,MI
Overall Rating: 7

• The customer service was wonderful.
• In need of remodeling badly.

“Overall, it was a good experience. The rooms are not as clean as my standards require, but not terrible. They upgraded us when we had issues with the first room. Very accommodating staff.”

Dec 3, 2009 by Cindy from Mississauga,Canada
Overall Rating: 8

• Convenient and nice surroundings.

“Great for the price - rooms were spacious and beds were very comfortable.”

Dec 2, 2009 by Louie from Woburn,MA
Overall Rating: 8

• The river views.

“I would stay there again, but not for a romantic time.”

Oct 13, 2009 by N Lin from Flushing,NY
Overall Rating: 8

• Loved the views of the lake.

“The view of the lake was great.”

Oct 10, 2009 by Jamie from Smithfield,UT
Overall Rating: 6

• Great location.
• They put us in the rooms which I wonder if they were the budget rooms. Too bad because I have never really cared to stay in a Holiday Inn.

“There was no way they would make any other upgrades or change the rooms. We went through Priceline and we were given the room they wanted us to have.”

2 of 2 people found this review helpful.

Oct 8, 2009 by ruth from Chesapeake,VA

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“Great place to stay, great staff, good breakfast buffet.”

Sep 25, 2009 by Brenda from Milford,OH
Overall Rating: 9

• Beautiful view of the Niagara river from the balcony huge indoor pool and hot tub were very nice. very clean, close to Niagara and activities
• No complimentary breakfast, did have coffeepots in rooms.

“This hotel is about six miles from Niagara falls and the town of Niagara. It is on the Niagara river and very scenic area, looks more like a lake than a river. Many nice amenities and very clean, staff friendly and helpful.”

Sep 21, 2009 by Alexandre from Philadelphia,PA
Overall Rating: 7

“What you see it what you get with this hotel. If you view the photos available on the website, this is what you will see when you arrive to the Holiday Inn Grand Island. Though the hotel is old (and in need of some maintenance - no ice machine on the 4th floor, old couches in the entry ways) we found the rooms to be clean and staff was very friendly and helpful.”

Sep 21, 2009 by Christine from Clearfield,PA
Overall Rating: 9

• We loved the location of this hotel.
• Not enough TV channels and the bed was uncomfortable.

“Overall the hotel was accommodating.”

Sep 20, 2009 by Shahab from Dallas,TX
Overall Rating: 9

• The lake in front of our room.
• The bathroom was very old.

“The bed was very comfortable, the room was clean, I wish the hotel has a breakfast on the room.”

Sep 6, 2009 by Judy from Katy,TX
Overall Rating: 9

• The price was right, it was clean and comfortable!

“The hotel was a very good value. It was quiet and clean. The hotel had 2 heated swimming pools, one indoor and one outdoor, along with a jacuzzi and sauna. It was about 15 - 20 minutes from Niagara Falls. Just make sure you eat before coming to the hotel after midnight - there is nothing available (no restaurant or room service) around there after midnight and we ended up eating from a vending machine one night - candy and cookies - of course, my grandson LOVED that!”

Aug 27, 2009 by terry from Jamestown,NY
Overall Rating: 7

• great pool lifeguard saved my sons life
• location

“great pools and atmosphere”

Aug 24, 2009 by luana from Mississauga,Canada
Overall Rating: 9

• Clean, pool looked nice, friendly.
• The room needed a dvd player for kids movies.

“Enjoyed our stay will go again.”

Aug 23, 2009 by Donna from Belchertown,MA
Overall Rating: 9

• Super friendly staff.
• Bathroom was not clean.

“Staff was very friendly and helpful.”

Aug 7, 2009 by Cathy from Richardson,TX
Overall Rating: 3

• On the Niagara River.
• Dirty carpet, dirty room windows, dirty hall carpet.

“Not very clean public areas, nice view of Niagara River if you could see through the dirty sliding balcony doors.”

Aug 6, 2009 by Mike from Reisterstown,MD
Overall Rating: 9

• Large comfortable bed with lots of pillows.
• Tennis courts run down. No net and fencing in disrepair.

“Perhaps a little off of it's peak, but if you are headed to the greater Niagara Falls or Buffalo area the Holiday Inn Grand Island, situated alongside the Niagara River is a great respite. It is off the beaten path.”

Aug 2, 2009 by Regina from Mckean,PA
Overall Rating: 4

• Convenient to local attractions and easy to find.
• Towels offered at pool were non-absorbent and paper-thin.

“Certainly this hotel needs updating and some attention to details. The room was clean but not sparkling. The towels at the pool were pitifully thin and truly non-absorbent. This hotel is not a three star but definitely a two star hotel.”

Aug 2, 2009 by Bill from Rio Grande,NJ
Overall Rating: 7

• The indoor and outdoor pools kept the kids busy.
• There was no complimentary coffee or tea. There was mold over the toilet.

“This was a 3-star hotel only because of the amenities. The rooms were older and only had twin beds. There was some unrepaired wear and tear showing in the room.”

Jul 25, 2009 by Susan from Gastonia,NC
Overall Rating: 10

• Very clean. Staff was nice and helpful.

“Located away from all the traffic. Get getaway. This hotel had everything. Clean pool and snack bar. Easy check-in and out. We put the do not disturb sigh outside our door. When we returned that night we had received a message from the house cleaning, informing us if we need anything to please call the main desk. Delightful stay.”

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Amenities at Holiday Inn Grand Island (Buffalo/Niagara), Grand Island

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Down and Out Room Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Internet Access Iron Jacuzzi Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Outdoor Tennis Parking Pets Allowed Pool Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security TV Remote Control Television with Cable Vending Machines Wake-up Service

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