Holiday Inn Grand Island (Buffalo/Niagara)

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User Reviews for Holiday Inn Grand Island (Buffalo/Niagara), Grand Island

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Dec 3, 2009 by Cindy from Mississauga,Canada
Overall Rating: 8

• Convenient and nice surroundings.

“Great for the price - rooms were spacious and beds were very comfortable.”

Dec 2, 2009 by Louie from Woburn,MA
Overall Rating: 8

• The river views.

“I would stay there again, but not for a romantic time.”

Oct 13, 2009 by N Lin from Flushing,NY
Overall Rating: 8

• Loved the views of the lake.

“The view of the lake was great.”

Oct 10, 2009 by Jamie from Smithfield,UT
Overall Rating: 6

• Great location.
• They put us in the rooms which I wonder if they were the budget rooms. Too bad because I have never really cared to stay in a Holiday Inn.

“There was no way they would make any other upgrades or change the rooms. We went through Priceline and we were given the room they wanted us to have.”

2 of 2 people found this review helpful.

Oct 8, 2009 by ruth from Chesapeake,VA

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“Great place to stay, great staff, good breakfast buffet.”

Sep 25, 2009 by Brenda from Milford,OH
Overall Rating: 9

• Beautiful view of the Niagara river from the balcony huge indoor pool and hot tub were very nice. very clean, close to Niagara and activities
• No complimentary breakfast, did have coffeepots in rooms.

“This hotel is about six miles from Niagara falls and the town of Niagara. It is on the Niagara river and very scenic area, looks more like a lake than a river. Many nice amenities and very clean, staff friendly and helpful.”

Sep 21, 2009 by Alexandre from Philadelphia,PA
Overall Rating: 7

“What you see it what you get with this hotel. If you view the photos available on the website, this is what you will see when you arrive to the Holiday Inn Grand Island. Though the hotel is old (and in need of some maintenance - no ice machine on the 4th floor, old couches in the entry ways) we found the rooms to be clean and staff was very friendly and helpful.”

Sep 21, 2009 by Christine from Clearfield,PA
Overall Rating: 9

• We loved the location of this hotel.
• Not enough TV channels and the bed was uncomfortable.

“Overall the hotel was accommodating.”

Sep 20, 2009 by Shahab from Dallas,TX
Overall Rating: 9

• The lake in front of our room.
• The bathroom was very old.

“The bed was very comfortable, the room was clean, I wish the hotel has a breakfast on the room.”

Sep 6, 2009 by Judy from Katy,TX
Overall Rating: 9

• The price was right, it was clean and comfortable!

“The hotel was a very good value. It was quiet and clean. The hotel had 2 heated swimming pools, one indoor and one outdoor, along with a jacuzzi and sauna. It was about 15 - 20 minutes from Niagara Falls. Just make sure you eat before coming to the hotel after midnight - there is nothing available (no restaurant or room service) around there after midnight and we ended up eating from a vending machine one night - candy and cookies - of course, my grandson LOVED that!”

Aug 27, 2009 by terry from Jamestown,NY
Overall Rating: 7

• great pool lifeguard saved my sons life
• location

“great pools and atmosphere”

Aug 24, 2009 by luana from Mississauga,Canada
Overall Rating: 9

• Clean, pool looked nice, friendly.
• The room needed a dvd player for kids movies.

“Enjoyed our stay will go again.”

Aug 23, 2009 by Donna from Belchertown,MA
Overall Rating: 9

• Super friendly staff.
• Bathroom was not clean.

“Staff was very friendly and helpful.”

Aug 7, 2009 by Cathy from Richardson,TX
Overall Rating: 3

• On the Niagara River.
• Dirty carpet, dirty room windows, dirty hall carpet.

“Not very clean public areas, nice view of Niagara River if you could see through the dirty sliding balcony doors.”

Aug 2, 2009 by Regina from Mckean,PA
Overall Rating: 4

• Convenient to local attractions and easy to find.
• Towels offered at pool were non-absorbent and paper-thin.

“Certainly this hotel needs updating and some attention to details. The room was clean but not sparkling. The towels at the pool were pitifully thin and truly non-absorbent. This hotel is not a three star but definitely a two star hotel.”

Jul 25, 2009 by Susan from Gastonia,NC
Overall Rating: 10

• Very clean. Staff was nice and helpful.

“Located away from all the traffic. Get getaway. This hotel had everything. Clean pool and snack bar. Easy check-in and out. We put the do not disturb sigh outside our door. When we returned that night we had received a message from the house cleaning, informing us if we need anything to please call the main desk. Delightful stay.”

Jul 11, 2009 by Kyle from Springfield,IL
Overall Rating: 9

• I loved that it was in Grand Island, NY.
• Nothing.

“Nice hotel with 2 swimming pools. Great location in Grand Island, NY close to Niagara. Enjoyed this hotel very much.”

Jul 7, 2009 by Kathy from Rittman,OH
Overall Rating: 10

• Location on the River w/pools overlooking water.
• No refrigerator/microwave in room.

“Very nice. Would have enjoyed staying more than 1 day.”

Jul 24, 2008 by Peter from Cedar Valley, ON CA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[5]

• Nothing.
• No shampoo, no ice, pop machines were not working.

“There was a big sign in the lobby asking us to let them know if they did not meet our expectations. Now I know why. This is a very poorly run facility. It was a mistake. Stay away from this hotel if you can.”

Jul 17, 2008 by Belinda from Crossville, TN
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[4]

• Friendly service.
• Not clean, pool was not clean.

“This hotel was well below the expectation, was run down and not clean.”

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