Crowne Plaza Cromwell

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User Reviews for Crowne Plaza Cromwell, Cromwell

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Dec 31, 2009 by Karen from Sherborn,MA
Overall Rating: 10

• Very convenient, clean and pleasant.

“We were very pleased with our experience at the Cromwell Crowne Plaza.”

Oct 5, 2009 by Bob Pierce from Wakefield,RI
Overall Rating: 8

• Very good value for Priceline rate.
• Inconsistency in rooms. One time refrigerator and microwave next visit none.

“I am working in area and the Priceline rate allowed me to stay in a good hotel at a very competitive rate.”

Sep 2, 2009 by Pauline from Myrtle Beach,SC
Overall Rating: 9

• Front Desk staff very responsive and curteous.
• Spa tub was closed.

“Resturant staff lacking in good customer service attention.”

Jul 26, 2009 by Susan from Salem,NH
Overall Rating: 6

• Bathroom was a bit dated.

“Hotel is ok except for the guy who checks you out in the morning. That guy is really not very organized. Maybe it is because of his age.”

Jun 12, 2009 by Wayne from Easton,PA
Overall Rating: 10

• Everything.
• Nothing.

“The bed was very comfortable. The hotel was very quiet and pleasant to be in. It was clean and close to everywhere we had to go. We will recommend this hotel to our friends and family for their stay.”

Apr 21, 2009 by Theresa from Cromwell,CT
Overall Rating: 7

• Convenience, refrigerator in room, nice painting above bed, and nice towels.
• Windows don't open, bathroom was cramped, bed linens cheap and itchy, soaps cheap, TV no contrast

“Its okay. Not my favorite, but okay for the price.”

Apr 19, 2009 by Brenda from Downingtown,PA
Overall Rating: 10

• Located near Wesleyan University and our room overlooked the lovely pool.
• Weight room equipment was not well-maintained.

“This lovely hotel was only a short drive to Wesleyan University, where we were visiting. My son appreciated the free WiFi in the room and full range of cable channels. It had a great pool and the staff was very accommodating.”

Apr 8, 2009 by Tracey from Narragansett,RI
Overall Rating: 10

• Staff was very helpful and accomodating. Especially housekeeping.
• Convenience of the elevator.

“Very good stay. Will definitely stay again when I go back in March.”

Sep 21, 2008 by Carolann from Binghamton
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Bed was very comfortable.
• The bathroom was on the small side.

“I recently stayed here and was very pleased with everything. The staff was friendly and dressed very professionally. The room was clean, quiet and comfortable. I would definitely recommend this hotel and would stay here again.”

May 8, 2008 by Greg from Indianapolis, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Clean approachable staff.
• Small bathrooms. Stairwells need painted, cleaned.

“My family had a wonderful visit at the Crown Plaza in Cromwell, CT. Located in an excellent safe area with easy access to major roads. We are looking forward to our next visit.”

Feb 29, 2008 by Tom from Albany, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Beds are comfortable.
• Wireless internet signal is weak in most of the hotel.

“Front desk staff competence questionable. Rooms could use renovation. Building layout not real accommodating. TV's are old and they do not have any premium channels. Wireless internet is free, but not a good signal in most rooms and areas of hotel. Beds are comfortable. Liked that they have small market next to front desk.”

Feb 27, 2008 by Anne G. from Wayland, MA
Overall Rating: 2
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location.
• Room extremely noisy, can hear kids scream from pool, people talking in hallway.

“I would not stay here again.”

Jan 4, 2008 by Paul from Shippenville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Pool was great. Room was very quiet. Lots of pillows. Lots for New Year's couples.
• Parking was not so good. Mezzanine level left me lost.

“Excellent hotel and location. Rooms well appointed and spacious except for the very tiny bathroom. Complimentary coffee downstairs was very good, which is unusual.”

Dec 31, 2007 by Dan from Veazie, ME
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Lobby was nice.
• Parking, was given handicap room, staff said room service was still available late at night but it wasn't.

“I checked in at 11pm and the front desk staff said I could still order room service, but when I tried was told it was too late. I was given a handicap room and didn't like the layout and bathroom. The parking was not great.”

Dec 3, 2007 by Richie from Burlington, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The bar.
• The size of the TV.

“Very enjoyable experience.”

Nov 30, 2007 by Lori from Leland, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The restaurant staff was great.
• A couple of mix ups at the front desk.

“Great location. Kid friendly and the staff are super.”

Nov 19, 2007 by Eileen from Oakhurst, NJ
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[10]

• Room cleanliness/hotel cleanliness.
• They have non smoking accommodations for smokers.

“Should accommodate the comfort of smokers as well as non smokers.”

Oct 6, 2007 by Dan from Fruitport, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Welcoming, warmth, clean, new, amenities.
• No dislikes.

“A wonderful place for business, family or a romantic getaway.”

Sep 25, 2007 by Tess from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Starling, the front desk clerk.
• Poor signs for the exercise room, only one elliptical trainer.

“Lots of amenities, but poor quality bottled water and shampoo and conditioner. Hot tub was broken.”

Aug 31, 2007 by Bernie from Stamford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, fresh, luxuriously appointed room, non smoking property.
• Nothing I didn't like, hotel excellent, restaurant too expensive.

“Really nice hotel, very comfortable, quiet, well appointed room, convenient location for me, fresh smell, fluffy towels, who could ask for anything more? Restaurant too expensive for non-business use. I look forward to staying in this hotel again.”

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Amenities at Crowne Plaza Cromwell, Cromwell

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub CD Player Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Phone with speaker Pool Porters Restaurant Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security Sprinklers In Rooms Video Checkout

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