Comfort Suites Lake Forest (Laguna Hills)

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User Reviews for Comfort Suites Lake Forest (Laguna Hills), Lake Forest

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Aug 22, 2008 by Peggy from Temecula, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[3]

• The free internet service. The free breakfast. Comfortable bed.
• No hot water. The breakfast was served from 7 am to 10 am. Needed to be earlier and stay open a little longer.

“I enjoyed the hotel. Very friendly staff. Upgraded us for free. The gym had at least 5 pieces of equipment. Need to have hot water. A little further inland than I thought, but I would stay there again.”

Jul 1, 2006 by John O. from Ivins, UT
Overall Rating: 5
Cleanliness:[10] • Staff:[1] • Location:[6]

• Breakfast, but had to repeatedly ask staff to refill food at serve yourself breakfast bar.
• N/A

“We had to change rooms because we wanted to stay an extra day. Staff told us it would be no problem when we paid for the room. When checking to make sure the room would be ready the next morning a female staff member told us she didn't know if the room would be ready and that there might be a problem. I told her that it would be a problem if we couldn't get into the room as promised, (we had a firm schedule to meet). Her attitude was I was putting her out. Instead of telling me they would everything possible to help us she took the stance that we probably can't help you. However the room was ready on our time schedule and this problem could have been avoided by better communication among staff and a willingness to accommodate the customer by this person. I want to add that all the other staff was excellent.”

1 of 1 people found this review helpful.

Amenities at Comfort Suites Lake Forest (Laguna Hills), Lake Forest

AM/FM Alarm Clock Air Conditioned Breakfast Business Center Coffee Maker in Room Desk with lamp Electronic Door Locks Elevators Exercise Gym FEMA Approved Free Local Telephone Calls Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool High Speed Internet Access Ice Machine

Iron Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Radio Refrigerator Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Wake-up Service Wet Bar

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