Hotel Indigo Buffalo - Amherst [Amherst, NY]- Hotel Reviews - MyTravelGuide.com


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Hotel Indigo Buffalo - Amherst

10 Flint Road, Amherst, NY

Imagine a 100% smoke free sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal.[more]

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User Reviews for Hotel Indigo Buffalo - Amherst, Amherst

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 136 user ratings

Sep 28, 2009 by DAVE from Wilmerding,PA
Overall Rating: 9 Overall user rating

  • Decor was different and
    hardwood floors.
  • Walk from elevators.

“Nice hotel and
good value.”

Sep 13, 2009 by Bonnie from East Northport,NY
Overall Rating: 9 Overall user rating

  • Comfortable beds, nice color scheme.
  • Fire alarms went off in the morning and hotel did not seem to have a good evacuation plan.

“Very nice hotel with attractive rooms. Rooms and lobby were clean. The staff was very nice about changing my room to a room away from the elevator.”

Aug 27, 2009 by Jerry from Byron Center,MI
Overall Rating: 9 Overall user rating

  • Bright colors, clean, lots of extra comfys.
  • No free continental breakfast.

“We had never stayed at an Indigo Hotel before. It was beyond my expectations. We slept well and enjoyed the comforts. Wished we had been staying for more than one short night.”

Aug 19, 2009 by Mary from Mukwonago,WI
Overall Rating: 8 Overall user rating

  • Cheery atmosphere.
  • Needed some maintenance touch up's.

“We had peeling wallpaper and some places needed to be touched up with the paint. The phone didn't work and wasn't charged.”

Aug 18, 2009 by Mike from Wheeling,WV
Overall Rating: 9 Overall user rating

  • Modern, very blue
  • Thin walls

“Great stay, very eclectic place, very blue. Staff were very friendly, though the dude in 261 who moved because my baby cried for 10 seconds can kiss my white arse.”

Aug 2, 2009 by Jasmine from Brookhaven,NY
Overall Rating: 1 Overall user rating

  • I liked the Aveda bath products. They should have included a candle to overcome the stench in the room.
  • The rooms smelled horrible. I couldn't open a window. There was no bath tub and the water pressure in the shower was weak.

“This looks like an old motel that was remodeled to look like a chic, boutique hotel. It was cheaply done over. I will not be staying at an Indigo Hotel again.”

Aug 1, 2009 by Emily from Eaton,OH
Overall Rating: 9 Overall user rating

  • Very pretty.
  • Terrible bar and restaurant.

“Beautifull and clean but food and bar were unsatisfactory.”

Jul 11, 2009 by Bob from Cary,NC
Overall Rating: 10 Overall user rating

  • The decor was very unique.

“We had a wonderful stay at this hotel. The decor was very unique and our entire family really liked it. You could tell that the interior designers spent a lot of time with the little touches here and there. Highly recommend this hotel.”

Nov 6, 2008 by
Overall Rating: 9 Overall user rating

  • Spa like decor very appealing.
  • Rooms a little on the small side.

“Great hotel and wonderful staff. Very comfortable and clean.”

Sep 6, 2008 by Elaine from Markham, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Room was clean and comfortable.
  • For families a small refrigerator would've been an asset.

“Overall hotel experience was good. Rooms were clean and very comfortable. Staff was helpful.”

Sep 4, 2008 by Romain from Belle Mead, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • New, clean, 25 minutes drive from Niagara Falls.
  • Avoid room close to the swimming pool, AC noise kills your dream.

“Short distance to Niagara Falls and restaurants. Location and food are cheaper and definitely better than Niagara Falls area. It's a new hotel.”

Sep 3, 2008 by Rebecca from Lansing, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Modern.
  • Walls seemed paper thin and was across from laundry.

“Would stay here again.”

Aug 29, 2008 by Ted from Lake Ariel, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The pool and twin queen size bed.
  • Nothing.

“I would definitely stay there again.”

Aug 29, 2008 by Shirley from Whitby, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Almost everything. The little extra touches such as fresh cookies in the evening were wonderful!
  • Only restaurant on site, had a Starbucks, also had some dinner items. Not kid friendly & way too expensive.

“It is modern & relaxing. Bright sunny lobby with over sized chairs, free internet & cocktail lounge. The rooms were beautiful with bright walls, comfortable beds, flat screen TV and hard wood floors. The pool & hot tub were both clean & inviting. The hotel staff was friendly & answered every question that we may have had. Overall experience was wonderful.”

Aug 20, 2008 by Justin from Planatation, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Good location.

“This hotel had a nice and different decor.”

Aug 20, 2008 by G. from Grand Ledge, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • I love the furniture, the bed was very comfortable with lots of pillows and the decor was appealing.
  • The hard wood floors in the rooms made for more outside noise in our room. I think it could be fixed easily with a tight door seal.

“I would recommend this hotel. It was comfortable and conveniently located. It has a unique atmosphere i.e. live bamboo plant, huge murals of Niagara Falls, excellent exercise facilities and healthy delicious food choices for all meals.”

Aug 18, 2008 by Neil from Rockwood, ON CA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[7]

  • Comfortable, friendly, high speed internet.
  • Lack of sofa beds for families.

“Friendly check in, rooms clean, excellent TV and high speed internet.”

Aug 6, 2008 by Celeste from Ajax, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very new and modern facility and decor.
  • Did not have a full-service restaurant, any bathtub, and bad controls on ventilation.

“This was a very new and modern hotel with a clean, fresh, roomy and well-decorated room. Staff was extremely helpful and gracious. Food at the cafe was good quality. Conveniently located.”

Aug 2, 2008 by Michelle P. from New Hartford, NY
Overall Rating: 3 Overall user rating
Cleanliness:[8] • Staff:[1] • Location:[7]

  • The decor.
  • The staff was slow and inconsiderate.

“Check in/out was inexcusably slow. The restaurant was a joke. I waited 30 minutes for a coffee and muffin every morning. The maid walked in on my husband 4 times within 2 hours while he was sleeping. The aesthetics of the hotel were wonderful, however the service and staff was awful.”

Jul 28, 2008 by Bret from Bayside, NY
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The general appearance and decor of the room/building.
  • The faulty smoke alarm which went off 3 times at midnight.

“Save the unfortunate situation with the smoke alarm, it was a very pleasurable experience. The design of the building and the furnishings and the decor was refreshingly different.”

Amenities at Hotel Indigo Buffalo - Amherst, Amherst

  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bath Tub
  • Boutiques
  • Business Center
  • CD Player
  • Coffee Maker in Room
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Laundry/Valet Services
  • Phone with speaker
  • Pool
  • Porters
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Secretarial Service
  • Sprinklers In Rooms
  • Video Checkout

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