Sheraton Long Island Hotel

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User Reviews for Sheraton Long Island Hotel, Hauppauge

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Sep 10, 2008 by Steve from Bath, ME
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Comfortable clean rooms.
• Many minor cosmetic flaws in carpet, wallpaper, and decorations.

“Stayed 3 days in Sep 2008. Friendly fast front desk service a+. The restaurant was good (I had breakfast), but expensive 15.99 for the buffet. The room was clean, the bed was comfortable, but carpet needed repair, and the tub drain was slow. Common spaces were clean, but also had minor blemishes in the carpet and decor. The pool and hot tub very nice, clean and in good repair (best part of the hotel). The bar was very expensive (7.50 for a Corona beer), with poor service as I only saw the bartender the one time who then promptly disappeared for more than half an hour. I am undecided about staying here again. Ok hotel, but nothing special.”

Sep 7, 2008 by Carl from Boca Raton, FL
Overall Rating: 4
Cleanliness:[6] • Staff:[9] • Location:[6]

• NA.
• Does not compare to the Hyatt in Hauppauge.

“The lobby looks great and the food was good but the hallways and room seemed to smell musky and in need of an update.”

Sep 5, 2008 by Denise from Atlanta, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• Location to Long Island RR.
• Horrible food, poor service.

“This hotel is in a safe location. It is convenient to the Long Island Railroad, just a short cab ride. The food in the restaurant was almost not eatable. The service was slow and when I complained about the food they wanted to bring more. I declined and they didn't even remove from bill.”

Sep 2, 2008 by Ricky from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Lobby was large, pool was clean, gym was empty and beds were comfy.
• The guy at the coffee bar could not make a latte and had no sugar free syrup.

“We had a really nice stay. The hotel was clean and the staff was friendly.”

Sep 1, 2008 by Dina from Cedarhurst, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful.
• The room was much smaller than expected.

“A beautiful hotel, in a great location. The room was smaller than I expected, but was clean and fine for our vacation. The pool was great for the kids. The fitness center was perfect for my husband. The hotel was very clean which was super for me!”

Aug 28, 2008 by Melissa from N. Massapequa, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Elegant.
• Air conditioning not the best.

“This hotel is very nice and elegant.”

Aug 28, 2008 by Kerry from Avon, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[7]

• The staff was extremely friendly.
• Very run-down looking.

“The staff couldn't have been any friendlier. Unfortunately, this hotel can't compare to the Islandia Marriott, which has the same star rating, but is a much nicer looking hotel. We had requested a fridge for milk, but were given one that didn't work. The hotel staff provided a replacement the next day that worked, but was very scratched and beat-up. My mother's room at the Marriott came with a fridge. In addition, I had to request that they change our bedding the second day because we were given a blanket that had holes in it. The hotel and rooms are dated in and sad need of renovation. The staff, on the other hand, is top-notch.”

Aug 28, 2008 by Anne A. from South Bend, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• The staff was excellent - shuttle service was always available.
• There was no fridge in the room.

“Hotel is very attractive and the staff is excellent. We didn't have to rent a car because the complimentary shuttle service took us to and from airport, to the nearby mall and to the train station (take the train right into Penn station and 34th street). The only negative thing was that our non-smoking room wasn't non-smoking - but they offered us another room, that was a bit better, and we had some left over food from a wedding that we wanted to refrigerator and we couldn't because there was no fridge. Other than that - it was a great price for a Long Island hotel.”

Aug 26, 2008 by A from Durham, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The hotel's employees were both professional and friendly.
• The tub in my room could have been cleaner.

“If you're looking for a great place to be with family, the Sheraton in Hauppauge is an excellent option. In addition to the hotel's luxurious quality, the hotel is conveniently located near a myriad of restaurants.”

Aug 25, 2008 by Pete from Odessa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was great.
• Could not find anything I did not like.

“I liked it.”

Aug 22, 2008 by Guy from Ogdensburg, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Was centrally located to our destinations and easy to get to.
• Didn't have a complaint.

“Clean and friendly.”

Aug 20, 2008 by Audrey from Sag Harbor, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• The rooms were very damp and musty.

“I felt like I was sleeping in a damp moldy basement. The rugs were wet with moisture.”

Aug 4, 2008 by Tammi from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was very convenient off the expressway.
• No refrigerator or microwave in room.

“Hotel had great location and was very clean. I did not hear any other guests; it was very quiet. We arrived late because of a delayed flight and staff was very helpful.”

Jul 30, 2008 by Angel from Wolcott, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very helpful staff. Excellent restaurant. Clean pool and hot tub. Fantastic soft beds.
• Tiny bathroom. View is of the lobby, not the outside. Non-smoking.

“This was a clean, comfortable, modern hotel with all expected amenities.”

Jul 29, 2008 by Mark from Port Washington, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfortable bed, spacious room.
• Outrageous charge to check e-mail in business center.

“This is basically a business hotel. The room and bathroom were clean/comfortable. Wanted to check my e-mail, but at 60 cents a minute, this seemed pricey, as most hotels provide this service free.”

Jul 29, 2008 by Clara from Perkinsville, VT
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very friendly, knowledgeable and accommodating staff. Hotel was very easy to find. Room was nice and big for 2 adults and a toddler.
• The price of the food was a little ridiculous.

“The Sheraton Hotel was very nice and easy to find. Other than the pricey ness of the food; we were happy with our stay.”

Jul 27, 2008 by A.B. from New City, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[6]

• None.
• The carpet was damped and looked very dirty. I saw a cockroach crawling.

“Disgusting! I did not expect it to be like that. I have been to different hotels in the country and Canada. But this is the most disgusting place I have been to Long Island. First of all, the carpet was very damped. We could not walk barefoot on the carpet. There was a lot of stain. It looked very dirty. I let that go, I thought to myself may be because it was raining. But the next morning, I saw a cockroach crawling by the door. I was so disgusted! That place is really dirty! Another thing, we were on the first floor, they have a backdoor for guest who parked in the back. We got there at 12 morning, the doors were not locked. It was supposed to be a swipe your room key entry, but it was not working. I did not feel safe. That hotel does not deserve a 3 star rating!”

Jul 26, 2008 by Tom from Fairfax, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Warm, professional, service-oriented staff. Great facilities.
• Business center - charging for internet.

“Sheraton is usually dependable. Waitress was wonderful, great service and very personable. Front desk service was great.”

Jul 24, 2008 by Marian from Roswell, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, accommodating staff, spacious room, convenient location.
• Inadequate TV reception.

“This is great value for the money. The hotel staff addressed all of our needs. We would recommend this hotel to anyone and would make this our first choice when we return to Long Island. We had a great stay.”

Jul 24, 2008 by Eran from Toronto, ON CA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[10]

• The location is very good and the staff is excellent.
• The cleaning is very poor.

“The hotel does not have enough dining/snacking options especially for weekends. The rooms are large and well appointed. I did not like the carpet. The hotel staff is friendly and knowledgeable and the location is very good for almost all the activities on the Long Island.”

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Amenities at Sheraton Long Island Hotel, Hauppauge

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services