Hilton Philadelphia/Cherry Hill

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User Reviews for Hilton Philadelphia/Cherry Hill, Cherry Hill

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Oct 9, 2009 by Chip from Torrance,CA
Overall Rating: 9

• The price was super right, thank you PRICELINE.
• You have to stay and one end of the hotel as there is a busy road.

“Nice hotel, easy access to Philly area. Sports Bar and Club within walking distance, nice room, nice comfortable bed too.”

Sep 28, 2009 by Craig from Joppa,MD
Overall Rating: 6

“Hallway carpet was in very poor condition unsafe - not even flat and smelled terrible. Bathroom was not very clean and in poor condition -paint peeling etc”

Sep 1, 2009 by Arlene from Pompton Plains,NJ
Overall Rating: 7

• Pleasant staff, efficient.
• Bathroom shabby, room was near elevator mechanisms.

“For my purposes, this hotel met expectations. The bathroom showed age and use, needs update. Room was clean and comfortable. Staff friendly and helpful. Pub type restaurant, take out available. Limited menu, reasonably priced.”

Aug 13, 2009 by Edward from Raleigh,NC
Overall Rating: 5

• Furniture is too old and room was not up to date.

“This hotel was less than what I expected. Arrive around 1 AM and people were in front of the hotel drinking/drunk. Carpets in the hallways were not vacuumed and the staff was average in service. It was a good deal for the rate, but I have gotten better for the same price.”

Aug 10, 2009 by Monica from Howell,NJ
Overall Rating: 1

• Food, pool, front desk staff, restaurant staff was A+.
• Room service was not available, had to get a takeout from the restaurant, no fridge, uncomfortable beds, fire alarm at 5 am.

“Big surprise, the elevators were out of service. They gave me a voucher for a free breakfast instead, nice try.”

Jun 10, 2009 by Miriam from Kerhonkson,NY
Overall Rating: 4

• Cleanliness and in need of repairs.

“Hotel was old and needs repair in the bathroom. Room was not very clean and housekeeping was poor.”

May 29, 2009 by Paul from Wyckoff,NJ
Overall Rating: 7

• Room was well appointed and clean.

“Room and lobby area was quite nice, well-appointed and comfortable.”

May 22, 2009 by Paula from Acton,MA
Overall Rating: 9

• Friendly and responsive staff.
• Housekeeping forgot to make up our room one day.

“There are lots of hotels in the Cherry Hills area and we have stayed in many of them. This was definitely one of the best.”

Apr 27, 2009 by Peter from Newtonville,MA
Overall Rating: 4

• They knew we were coming, no problems checking in.
• The room was very run down, HVAC loud, carpeting and ceiling worn and dirty.

“I wouldn't stay there again. The room was very beaten up. Tiles falling down, carpeting gross, HVAC too loud to sleep. The wireless worked.”

Apr 20, 2009 by James from Holbrook,NY
Overall Rating: 8

• The room size and location.
• I
  would have liked an indoor pool and more exercise equipment.

“The hotel was very clean, and the staff was friendly. The room was very nice and spacious.”

Mar 25, 2009 by Don from Philadelphia,PA
Overall Rating: 9

• Nice view.
• Most
  of the staff at the front desk was unfriendly.

“Nice and clean lacked some better amenities
I would have liked that
I usually get at the.”

Sep 4, 2008 by Bihlin C. from Marlborough, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[8] •

• People.
• The room is not clean.

“The hotel is not well maintained in rooms and public places.”

Aug 26, 2008 by Rob from Silver Spring, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• The parking area was well light and spacious.
• The hotel was too far off the major highway.

“The bathtub was dirty, there was an old used bar of soap from the previous occupant. The bathroom ceiling had mold. The room was simple, it didn't worth the price. Overall, I wouldn't recommend it.”

Aug 23, 2008 by Peggy N. from Houston, TX

Cleanliness:[7] • Staff:[7] • Location:[5]

• It was closer to Philly than we thought. The concierge was very helpful.
• The Lobster Trap restaurant was really bad according to all 4 in my group. They are close enough to Philly for others.

“It was okay. Room was nice. Restaurant was okay not great. Don't go to the Lobster Trap.”

Aug 6, 2008 by Anne W. from Upper Darby, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was extremely polite, yet not over the top. It was very genuine.
• There wasn't anything bad about this hotel. It was like a standard hotel. There was nothing over the top fantastic about it, it was nice.

“I liked staying here. I have stayed at many Crowne Plazas, and the staff here was very nice. No complaints. I wouldn't say it was an extravagant hotel, just a normal hotel but clean and friendly.”

Mar 19, 2008 by Carmela from Philadelphia, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[3]

• Friendly staff and comfortable room.
• Not enough quality for price rate.

“The staff was very friendly, the room was comfortable, but for the price I paid I was surprised there was no complimentary breakfast, no refrigerator in the room, and I didn't even have a "do not disturb" sign for my door knob. The restaurant inside the hotel had a only a mere 8 meals (at the most) to choose from. I would only not recommend this hotel because you can get so much more for a lower price if you stayed elsewhere.”

Oct 10, 2007 by Daniel from Ossining, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice view.
• One has to make a u turn to get to Philadelphia.

“Convenient to Philadelphia (10 minute drive). Lobby very impressive.”

Sep 25, 2007 by Monica from Somerset, NJ
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[5]

• The layout is different and the view is nice.
• We had to move from our original room due to a noisy vent.

“Fair, the lobby is roomy but not too overwhelming. The restaurant was fair and the bar was nice. The bathrooms and showers could use an upgrade. Liked the sleep care package, nice touch.”

Jul 28, 2007 by Suzanne from Lewistown, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[1] • Location:[6]

• The Star Trek Convention venue.
• Hotel staff at desk was very rude.

“We travel quite a bit. I would rate the staff at this hotel as less than what I would expect for this type of hotel. An employee at the desk was rude to me and then later to my husband. I asked this employee where the mall was located. He said, "its Sunday, where are you from?" Then, later that night my husband asked for towels. He walked away and then said, "Well, I'm not going to give them to you now." We wanted to complain to the manager but he was on the phone arguing with a guest about the bill. It was a very disappointing stay. If we ever go to a venue in Cherry Hill again, we will not stay at this hotel.”

Jul 21, 2007 by Ebony from Columbusq, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[8]

• The sleep CD, eye mask, and lavender spray.
• There was no shuttle service.

“This hotel in itself was excellent. However, its not convenient for travelers. There is a train station near by but there's no shuttle to the train station and cabs fares are awful.”

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