Sofitel Chicago Water Tower

Photos of Sofitel Chicago Water Tower, Chicago

• Add your own photo of Sofitel Chicago Water Tower

User Reviews for Sofitel Chicago Water Tower, Chicago

• Add Your Own Review »

Sep 24, 2009 by from Bridgewater,NJ
Overall Rating: 6

• The staff was friendly and helpful.
• It was the most pretentious place I have ever been to in my life.

“I felt I was out of place. A nice place, but not the place for me.”

Sep 2, 2009 by Daniel from Arlington,TX
Overall Rating: 9

“Beautiful lobby, excellent staff, clean room with a beautiful view, great location, strong drinks at the bar.”

Jan 13, 2009 by Rosie from South Bend,IN
Overall Rating: 10

• Attentive, polite staff, seemed to be trained in European discreteness and polite.

“We came to Sofitel for a special occasion get away as a couple. From the moment we walked in we felt like we were back in Europe. The quiet, attentive discrete staff greeted us, made our dinner reservation and brought us a menu for our restaurant. The turn-down service and in-room amenities were delightful. We also had a great view of the sunset. Loved every minute of our stay.”

Aug 23, 2008 by Roger from Redmond, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The entire staff was always on the lookout to make our stay comfortable and enjoyable.
• The Euro-Disco music that plays continuously in the lobby and outside is atrocious.

“The Sofitel Water Tower is located in the River North area within easy walking distance of State St., Rush St. and Michigan Ave. It is the perfect location for people like us who prefer to not be in the hustle and bustle but don't mind a short walk to get right in the action. The always attentive, helpful and friendly staff made sure our needs were met whenever we asked. One of the concierge, even recognized us sitting at a street side cafe several blocks from the hotel. She smiled, waved, and said hello even though she was off for the day and could have simply ignored us as she passed. That she didn't reflects well on the hotel and was representative of our treatment by the entire staff from the doormen to housekeeping to the front desk. The only downside for us was that our opportunities to relax at the end of the day with a drink and people-watch were somewhat limited due to the previously mentioned hotel location and because the somewhat small, high-ceiling lobby wasn't as inviting as we would have liked. But that was fine because it's pretty easy to find places to people-watch in Chicago!”

Oct 3, 2007 by Jarrad B. from New York, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great concierge.
• No mirror in shower.

“Hotel was excellent.”

Sep 26, 2007 by Kathy from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great, staff was amazing and the room was perfect.
• I liked everything.

“Great place to stay in Chicago. It is close to the Red Line if you are going to a ball game, it is close to John Hancock building, Michigan Ave. shopping and N Rush street for some fun. The staff is superb and they are beyond accommodating.”

Sep 20, 2007 by David from Palm Beach Gardens, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location and contemporary design.
• Furniture in room show damage and wear greater than age of hotel.

“Good, quiet location, just a 2 minute walk from Michigan Ave and the Hancock tower. New adjacent buildings block any lake views that might have existed at one time. Contemporary design and furnishings are nicely done. The room was a bit smallish for a 4 star hotel but the large bathroom was a nice trade-off. I will probably try another hotel on my next visit but would not be disappointed at all if I ended up back at the Sofitel.”

Sep 14, 2007 by Caryl from Southbury, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean rooms and good service.
• Lounge could have a bit more food options.

“Very nice hotel. My daughter and her husband live in Chicago and when we visit we will use this hotel again. The other couple we came with liked the hotel but prefer the drake. I think both have their place (modern Vs traditional) however I feel the sofitel is friendlier and the parking is less expensive which is always nice.”

Sep 12, 2007 by Amy from Liberty, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were great, bedside tables on both sides, quiet and best bathroom ever.
• I would prefer to have a coffee maker in room, not only through room service.

“Loved it and would stay there again. Very comfortable bed with bedside tables and lamps on both sides. Quiet room. Friendly staff.”

Sep 5, 2007 by Amanda from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The fitness room was very nice, very attractive hotel.
• Nothing.

“This hotel is in a great location with a great atmosphere. Highly recommended for a trip to downtown Chicago, and is located by a ton of good places to eat.”

Sep 4, 2007 by Tanya from Verona, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel, wonderful professional staff, lovely location.
• Everything was perfect!

“Clean, spacious rooms. Nice bathrooms. Staff was extraordinarily friendly! Have stayed at many Chicago area hotels, but this hotel was by far the nicest.”

Aug 15, 2007 by Dawn from Doniphan, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was a great location and beautiful decor.
• The bedroom was a bit small.

“I loved the hotel. It was close to shopping, nightlife, and lake Michigan. It was easy to get a cab if we wanted to venture out. The beds were very comfortable and the bathroom was amazing. I would definitely stay there again.”

Aug 15, 2007 by Elizabeth from Oak Park, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Very small rooms. Tub was very small.

“Overall, excellent. Great location, very upscale decor, very hip bar scene in lobby, nice restaurant, nice robe and slippers!”

Aug 14, 2007 by Jackie from Brentwood, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location/ lobby setting and flowers.
• Requested 2 beds, did not get.

“Great location for shopping and restaurants. Clean modern decor, beautiful flowers in the lobby. Terrific bathrooms.”

Aug 6, 2007 by James
Overall Rating: 10

• Location, convinces, and cleanliness.

“This hotel is just super. They were very accomodating, as we had one king size bed and had two adults and one child. They brought in a large down filled feather bed and made a pallet on the floor for our granddaughter which she loved. That was so much easier that changing rooms and having less than a king size bed.”

Aug 3, 2007 by Sarah from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything! I didn't want to leave! Excellent staff!
• The air conditioning unit condensation created a small leak in my hall- however it was promptly attended to

“This hotel far exceeded my expectations - very good location, incredibly comfortable bed, over-the-top helpful staff and very aesthetically pleasing too!”

Jul 28, 2007 by Char from Gates Mills, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The customer service was outstanding!
• Room was a bit small.

“This was my first experience at the hotel and I would definitely stay there again! The hotel was nicely decorated, clean and comfortable. The staff was truly excellent and really made my stay enjoyable. The location was also great and close to everything.”

Jun 28, 2007 by Irving from Boulder, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Nice room design, actually the whole hotel.
• Room service.

“Very nice, but not at the four seasons level.”

Jun 27, 2007 by Megan from Frankfort, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendliness of employees and comfortable beds.
• Small space in room itself.

“The hotel was very nice. The beds were comfortable, and the bathroom was very spacious! The only problem was the room was a little too small.”

Jun 14, 2007 by Jeffrey from Bloomington, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Loved the contemporary style and all the jazzy people.
• Drinks were pricey.

“Softie is a lovely hotel set just off of Michigan Avenue. The staff is very attentive and the entire joint gives you a very classy and important "feel. King bed room was very small with not much "frills" but very clean and the bed was outstanding. Bathroom was just about as big as the room itself and the shower were excellent. Great pressure and just enough space for 2.Highly recommend for a romantic night or two with a loved one! Not for kids.”

• View All User Reviews

Amenities at Sofitel Chicago Water Tower, Chicago

24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning Banquet facilities Bathrobes all rooms Business center/services Cable/satellite TV Café des Architectes Child care services Color television with remote control Concierge services Cribs Available Dataports on phones Electronic locks Elevators Express check-out Fire alarms/Smoke detectors/Sprinklers Fitness facility Gift shop/News stand

Hair dryer Handicap Access In-room movies Iron/Ironing Board Laundry/Valet Services Le Bar Medical services Meeting facilities Mini Bar Multilingual staff Newspaper delivered (Mon-Fri) Non smoking rooms available Parking - fee Room service - 24 hours Safe Safe deposit boxes Telephone Valet Parking Voice mail Wake-up services Work Desk with Lamp

Learn more about Sofitel Chicago Water Tower at Priceline Travel Guides »