Airtel Plaza Hotel and Conference Center

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User Reviews for Airtel Plaza Hotel and Conference Center, Van Nuys

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Jan 19, 2010 by Jen from Logandale,NV
Overall Rating: 7

• The housekeeping staff was very friendly and efficient.
• It was very noisy early in the morning to late into the night with the airport right there.

“ I wouldn't recommend this hotel or stay there again. The front desk said the planes stop at 10 pm but they didn't. This hotel site we were directed said breakfast was included. That was rude. The restaurant employees spoke very little English and the service was horrible for us. ”

Jan 10, 2010 by Tepring from Somerville,MA
Overall Rating: 7

• The beds were comfortable.
• I did not like that they placed us right next to another couple when the entire rest of the floor was empty.

“This place is fine, fairly inexpensive and close to Burbank airport. The parking is $10 which didn't make me happy. They also placed us right next to another couple which was frustrating only because the entire rest of the floor was empty. Couldn't they have done across the hall or one room in between? Also I called ahead for a king size room since I was staying for a final romantic night with my long distance boyfriend, and when we entered the room it had two queens. I was too tired to go back around to ask for a king bed. It was fine.”

Dec 31, 2009 by Corey from Atascadero,CA
Overall Rating: 10

• The staff is very friendly and go out of thier way to treat you right.

“This is a great hotel for the family, I saw it went from a 3.5 to a 3 and I do not understand why. The hotel is constantly be remodeled and improved, the staff is great and the rooms are wonderful.”

Dec 11, 2009 by Katie from Mission Viejo,CA
Overall Rating: 9

• The hotel bar closed early, around 11:30. The bartender sold us a drink, but told us we had to sit outside in the lobby. Also, no food.

“The rooms were very high end. Very clean and well decorated with down comforters and pillows. We did not use the facilities, such as the pool, etc. The area was okay. Right next to the airport, so don't expect to sleep through the night if your room faces the airport! Ours wasn't, and it was very quiet. The heater and air conditioners need a thermostat, so they can shut off.”

Dec 7, 2009 by Jim from Solana Beach,CA
Overall Rating: 6

• Near
  airport.
• Did not have a room facing runway.

“Not a modern hotel. Did not like to pay for parking.”

Oct 17, 2009 by Wally from Austin,TX
Overall Rating: 7

• Size of room and cleanliness.
• Charged for parking in a non-downtown location.

“Clean and large room. Grounds were well-maintained. Zero charm. Isolated location.”

Oct 14, 2009 by Cris from Vista,CA
Overall Rating: 5

• Room was large and spacious.
• Hotel had foul odor, airplane noise, $10 per day parking fee.

“Hotel was adequate. Room was spacious. Funny odor in hallways and room. Bed was not that comfortable. Noise at night from adjacent airport. I didn't like the $10 per night parking fee.”

Sep 7, 2009 by Steve from Chino,CA
Overall Rating: 2

• Quiet rooms.
• Old hotel, so-so appearance, water in shower kept on changing to hot to cold and cold to hot.

“Older hotel and looks like it, rooms were clean though. Didn't know we had to pay extra to park in parking lot.”

Jul 1, 2009 by Anna from Oceanside,CA
Overall Rating: 8

• Pleasant lobby, nice restaurant (get the mints)!
• Drab location, on-going prob's with
  parking & room cards.

“Decent amenities, helpful though sometimes incapable staff, real windows that open!”

Jun 27, 2009 by Michael K. Christens from Simi Valley,CA
Overall Rating: 10

• The business like way they handled my issues with the hotel.
• Was not a smoking room as ordered. whole hotel n/s

“I
loved the hotel a lot and and may stay again, because it is a non smoking Hotel, I smoked less and did not have with drawls,
may quit smoking.”

May 19, 2009 by Anna from Paso Robles,CA
Overall Rating: 7

• Tidy. The actual room was more attractive than the rest of the hotel.
• The menu for dining was very unappealing.

“Solid 3 star hotel. Clean, helpful concierge, convenient to location of the wedding we were attending.”

Mar 19, 2009 by Judy from Santa Rosa,CA
Overall Rating: 9

• I did not like that having to pay for parking.

“I did not like having to pay for parking. But, the staff was friendly and the room was clean and comfortable.”

Feb 21, 2009 by Charlotte from San Diego,CA
Overall Rating: 6

• The room was very nice.
• Old needs updating and very empty.

“Was probably great in its heyday. Staff friendly and cooperative, room very good food just OK place is not full very baron.”

Feb 9, 2009 by greg from Bakersfield,CA
Overall Rating: 5

• Location.
• Noisy.

“Airport is very noisy, the extra charge for parking is ridiculous, front staff lady on checkout was very rude.”

Oct 13, 2008 by Scott
Overall Rating: 7

• Convenient location.
• Not the best neighborhood.

“Nice hotel, comfortable, food is ok. Must pay to park, some airplane noise. The neighborhood is nothing to brag about, but seems basically safe. No other restaurants nearby.”

Sep 10, 2008 by Celia from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful staff all departments. Room was very nice for a 3 star, attention to little things for attractiveness-how towels folded, etc.
• Pool area could be prettier. Walk to pool nice vegetation and landscape but pool area itself needs plants, covered area, more ambiance.

“I would highly recommend this to anyone who needed to stay in the area. Very nice, courteous staff. At check in I asked if room had fridge, they said no but they will bring one up if I wanted it. Brought me a good size one, no extra fee. Ate 2 meals in restaurant, sat at bar, service was fast and courteous/friendly. Room was very nice for a 3 star, attractive and super clean.”

Sep 9, 2008 by Duane from Woodbury, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The breakfast meal was great.
• The hall ways were not air-conditioned.

“Because of the heat outside, my room was not cool and it took most of the night for the air conditioner to cool the room. The hallways were not air-conditioned either and my room air conditioner was fighting that heat as well.”

Sep 4, 2008 by Judy from Hesperia, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I felt very safe as I frequently travel alone.

“This hotel was very clean, friendly, I enjoyed room service. The outside fine dining watching the planes was very romantic, and the food was excellent in taste and presentation. It costs to park your vehicle but it is secure. Once your there is no reason to leave.”

Sep 4, 2008 by Nancy from Redding, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The room was huge with two desks to work on.
• Noisy because adjacent to an airport.

“This hotel was attractive and luxurious. We really took advantage of all the features - good Jacuzzi, good pool, good restaurant. The room was top-notch, spacious and with two desks, perfect for us, as well as a couch, etc. The only downsides: crummy neighborhood (they had a fenced parking area, but you wouldn't go walking at night) and the airport noise, although these small planes didn't bother us.”

Sep 2, 2008 by Kim from San Ramon, CA

Cleanliness:[10] • Staff:[10] • Location:[8]

• The friendly and helpful staff.
• 2nd floor room smelled of smoke. Should put smokers on 3rd floor.

“We arrived for our first trip a week before and told the front desk we would be back the following week but would be early, around 10am and could we stay around the pool until check-in. They not only said we could but would make sure our room was ready so we could check-in when we arrived. The poolside barbecue they have on Wednesday and Friday is outstanding value. The wait staff at breakfast was extremely accommodating to my child and her breakfast wants. I highly recommend this hotel and would definitely stay there again.”

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Amenities at Airtel Plaza Hotel and Conference Center, Van Nuys

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Golf Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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