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Ramada Plaza Hotel JFK Airport

Jfk International Airport Building 144, Jamaica, NY
Provide a description for Ramada Plaza Hotel JFK Airport.
  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge
  • Average User Rating: 4.5 [rate it]
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User Reviews for Ramada Plaza Hotel JFK Airport, Jamaica

Average User Rating: 4.5
Overall user rating
Cleanliness:[5.5] • Staff:[5.5] • Location:[7.0]
Based on 150 user ratings

Sep 8, 2008 by Marcia from So. Plainfield, NJ
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[1] • Location:[5]

  • Not a thing.
  • Everything.

“Poor service!”

Sep 2, 2008 by Christine from Arlington, VA
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • We were lost, and they stayed on the phone trying to help.
  • Service was unfriendly, room was not clean, hotel hard to find.

“The hotel was near impossible to find and we circled the airport in circles (and we were so tired as it was late at night). The service was unfriendly and when we got to our room, there were holes in the carpet and the shampoo in the bathroom was half-used. They did allow us to park & ride, but the shuttle took forever to pick us up from the airport.”

Jul 29, 2008 by Ed from Southborough, MA
Overall Rating: 2 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • The bar was nice.
  • The smell everywhere.

“The room was clean and the manager was very helpful. The breakfast buffet hit the spot after a long night. The room was musty smelling. The sheets were damp.”

Jun 9, 2008 by Steven from Las Vegas, NV
Overall Rating: 4 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[8]

  • Location.
  • Almost everything.

“Dated. Needs refurbishing. Awful experience.”

May 16, 2008 by Laurie from Southampton, NY
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[2] • Location:[1]

  • I can not think of one thing.
  • It was 85 in our room the hotel would not turn on the air conditioner.

“This hotel may be close to JFK airport, but it was so hot in our room, and the noise level when the window was open. Made it impossible to get any sleep. When we asked why the air conditioner wasnt working at 3 a.m., they told us that it wouldnt be turned on for another month. I am disputing these charges for this stay since I paid for a room with air conditioner and was not provided any, therefore making it impossible to get any sleep. We were awake all night and had a 6 a.m. flight! This hotel is the worst I have ever stayed at.”

May 14, 2008 by Sarah from Orange County, CA
Overall Rating: 2 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[9]

  • Very convenient for the airport.
  • The food was completely dreadful and the staff were rude.

“The food was completely dreadful. Everything was stale or cold. The same was true of breakfast. Food had been sitting out for hours and was dry and awful. The rooms were old fashioned and the staff were rude. Altogether quite an unpleasant experience.”

May 13, 2008 by Wayne from Thornton, CO
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[4]

  • The staff was very nice.
  • Older hotel, not as clean as I would like other around to do.

“The staff is great, very helpful and nice. It was an older hotel and tile in bathrooms was stained, and kind of dirty. This hotel is close to JFK Airport but not anything else.”

May 6, 2008 by Jay from Boynton Beach, FL
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[3] • Location:[5]

  • Nothing.
  • Dirty, uncomfortable.

“This hotel was terrible. One of the worst I've ever stayed in and I stay in hotels over 200 nights per year. The room was smelly, dirty, the AC/heat did not work, the bathroom was disgusting. I would never even dream of staying at this hotel again.”

Apr 23, 2008 by Joe from Fairfax, VA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • Location close to JFK terminals and Air Train by shuttle.
  • Older hotel in need of renovation.

“The housekeeping crew seems to have done a good job keeping an old, almost seedy, hotel up to par. The facilities are old and in need of renovation; a fresh coat of paint, new drapes, new windows, and even a new bedspread would all help. Despite these drawbacks, the room was clean. The shuttle bus itself old and in need of fresh shocks, seems to run on schedule and the location is a short ride to the terminals.”

Mar 28, 2008 by April from San Diego, CA
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[7] • Location:[8]

  • The Lobby was clean and nice.
  • The room was dirty and the food was extremely over priced.

“Read above.”

Mar 2, 2008 by Dave from Kamloops, BC CA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[6]

  • Appearance of lobby, Restaurant Staff.
  • The hotel is in dire need for renovations and on going maintenance.

“We were some what pleased when we entered the lobby because of the appearance. But in other areas there is a need for maintenance. We did not experience any of the bad situations other travelers did. Our room had a king size bed in it and the room was actually quite clean. We ate our supper meal at the restaurant. Other than the high price, we were pleased with it as well. All in all we were satisfied with our stay at this hotel.”

Feb 17, 2008 by Doug from Saint Charles, IL
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[8]

  • Location.
  • Dirty and staff front desk non-available.

“Lobby and elevators dirty. Front desk staff frequently not there or overworked even at regular hours. Buses to airport insufficient for number of users. Bad hotel.”

Jan 5, 2008 by Lori from Phoenix, AZ
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[3] • Location:[3]

  • Free shuttle to airport.
  • Extremely old, dirty facilities.

“The bathroom was disgusting, with a barely operable shower. The entire floor on room was on was supposed to be non-smoking, but wreaked of smoke. I would not recommend this hotel to anyone - pay a few dollars extra to stay at another conveniently located airport hotel.”

Dec 10, 2007 by Susan from Bradenton, FL
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[9]

  • Close to JFK.
  • Small noisy room/fire alarm went off/no notification of why/not much hot water.

“Room was just adequate/I thought it was pretty expensive for minimal service or extras.”

Nov 10, 2007 by Gary from Bayport, NY
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[5] • Location:[6]

  • Location to airport.
  • Everything, it was a dump.

“A tired old musty smelling hotel with a splash of paint here and there which did not cover up for the filthy carpet, chipping paint, torn wallpaper and ridiculously overpriced restaurant.”

Nov 1, 2007 by Arash from Los Angeles, CA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[4]

  • Close to JFK airport.
  • No shuttle to the subway. $15 cab ride each way.

“Very convenient if you have a layover in New York and want to stay out of the city. Far from subway ($15 cab ride each way), then 1 hour subway ride to the city. No food around. Can't even get a croissant or bagel from the restaurant. Will try my best to avoid this next time.”

Oct 27, 2007 by Ron from East Syracuse, NY
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[7]

  • Nothing. Terrible hotel.
  • The entire place is a dump.

“This hotel is awful, and I would not recommend it. Most other guests are distressed travelers that missed flights. It was awful experience.”

Oct 18, 2007 by Kevin from Manchester, NJ
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[4] • Location:[1]

  • Nothing!
  • Disgusting! I would sleep in the street instead!

“It was awful. Room service food expensive, cold, terrible! Non smoking floor full of smokers! Coffee maker did not work! The absolute worst hotel experience of my life, I would never, ever stay at that dump again!”

Oct 12, 2007 by Laura from Corpus Christi, TX
Overall Rating: 3 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • The hotel staff.
  • The internet service was the worst I have ever had ever.

“All areas were good except the internet service, which I paid over $12.00 and could not even check my Emails completely.”

Oct 5, 2007 by George from Salem, OR
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Good hotel especially in light of the Travelocity reviews.
  • Shuttle buses all need new shocks!

“Great hotel for the price!”

Amenities at Ramada Plaza Hotel JFK Airport, Jamaica

  • 24 Hour Front Desk
  • 24 Hour Security
  • 24 Hours To and From all Terminals at JFK.
  • AM/FM Alarm Clock
  • Air Conditioned
  • Audio Visual Equipment
  • Bar/Lounge
  • Bus Parking
  • Business Center
  • Coffee Maker in Room
  • Computer Rental
  • Conference Facilities
  • Connecting Rooms
  • Copy Service
  • Elevators
  • Fitness Center or Spa
  • Free Airport Shuttle
  • Free Newspaper
  • Free Parking
  • Game Room
  • Gift Shop
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • Iron
  • Ironing Board
  • Laundry Service
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • Modem in Room
  • No Smoking Rooms/Facilities
  • Overhead Projector
  • Parking
  • Pets Allowed
  • Recreational Vehicle Parking
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • TV Remote Control
  • Television with Cable
  • Truck Parking
  • VIP Rooms/Services
  • Vending Machines
  • Wake-up Service
  • Wheel Chair Access
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