The Berners

Photos of The Berners, London

• Add your own photo of The Berners

User Reviews for The Berners, London

• Add Your Own Review »

Apr 30, 2005 by Hotel Guest
Overall Rating: 4
Cleanliness:[4] • Staff:[6] •

• Lobby is very nice, with large sofa's and an open fire where you can have a snack or a coffee, though it's not cheap.
• The room itself was disappointing when compared the the communal areas. The decor and fittings were tired and due a facelift.

“Good central location, nice communal areas especially the grand lobby. However basic rooms that would benefit from some modernisation.”

Jan 9, 2005 by brendan from reading, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[10] •

• location, first class service by staff during our stay and whilst dining,
• i asked for 2 non smoking rooms but were only given 1. cracked and dirty looking bath

“Having cancelled a booking at the Regent palace because it stated no breakfast I thought at twice the price breakfast was included at the Berners. and was supprised to find it was not. I recomend that all hotels state if they supply breakfast or not.”

Dec 17, 2004 by Anonymous
Overall Rating: 6
Cleanliness:[8] • Staff:[8] •

• main light in room did not work, had to use desk lamp situated at other side of room.

“room was very small, but clean. Lighting was problem. other than that staff were very polite and helpful.”

Nov 6, 2004 by CLAIRE from CARLTON GOOLE, United Kingdom
Overall Rating: 7
Cleanliness:[8] • Staff:[10] •

• Good sized room.
• The heating didn't work very well, channels 2 and 4 poor had a poor reception.

“For some reason, although I had only booked one room and received confirmation for this when I checked in there were 3 rooms booked. The receptionist cancelled these but on return to my office I had an email saying I had not checked out and would be charged the full amount. I had checked out and paid my full bill, I queried this with the hotel and was told it was a mistake but I found it rather disconcerting.
The service both in the reception and restaurant, and food were excellent.”

Nov 4, 2004 by Jennifer from New York, United States
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Beautiful lobby, great location, nice people.
• There was nothing I did not like about The Berners. It is my favorite hotel.

“My favorite hotel in London. Can't wait to come back!!! I never wanted to leave!”

Sep 13, 2004 by Terry from Cardiff, United Kingdom
Overall Rating: 9
Cleanliness:[8] • Staff:[10] •

• Food was excellent, staff were excellent
• Getting cabs outside lobby during evening

“Your hotel ranks amongst the best I have stayed at during the last year. The ensuite bathroom was looking a bit tired. Everything else was excellent.”

Aug 24, 2004 by John from Borth, United Kingdom
Overall Rating: 9
Cleanliness:[8] • Staff:[10] •

• Nice building, nice staff, nice breakfast!

“We were very pleased with the efficient and courteous staff, the general ambiance especially the main sitting and dining areas and the excellent breakfast. The Berners Hotel is ideally situated just a short walk from Oxford Street, tube and buses, yet does not suffer too much noise from traffic etc. The hotel was quite busy which must be a good indication of it's popularity, we would certainly stay here again.”