Eastgate Hotel (MacDonald)

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User Reviews for Eastgate Hotel (MacDonald), Oxford

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May 2, 2005 by Cyril from Wilmington, United States
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Clean, airy, bright room. Unique trouser press. Bottle of water for our consumption. Boiling water in room to brew tea. Spacious bathroom. Helpful reception staff.
• The elevator was antiquated with the result that if the doors had not been completely manually closed on another floor, the elevator could not be summoned. Stairs in hallway.

“We had a very pleasant stay in the Hotel. I have to comment on the eagerness of the porter/staff person George from Kenya who went out of his way in assisting us with our many heavy bags to the bustop on High Street. He also insisted that we have take a s”

1 of 1 people found this review helpful.

Dec 16, 2004 by Vivienne from Faversham, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• friendly, clean, quiet, central
• None

“Fantastic location in the beautiful city of Oxford. Close to town centre, parking on site. Obtained excellent price through booking with 'active hotels', so easy to book. Hotel, excellent, would not wish to change anything, facilities very new and clean, staff most helpful and very friendly. Brilliant Thank you”

Nov 29, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Friendly staff-acomodating, good quality service

“Enjoyed the experience -expensive though”

Oct 6, 2004 by stephen from worcester, United Kingdom
Overall Rating: 5
Cleanliness:[6] • Staff:[4] •

• Central location
• A very poor map from the internet that was not useful in finding the hotel or negotiating the one way system. Unprofessional reception staff.

“This is a lovely building with a great location yet would benefit from a major make over both in terms of the fittings and decor (noisy pipes very entertaining but not what I expect when I pay this price for a room ) and the stale smells mixed with cleaning products and smoke that waft around the corridors. Why was a 'put me up bed' complete with unchanged streets just sitting on a landing?We would have liked clearer instructions about how to arrive at the hotel from the motorway. I rang the hotel the day before to check on car parking (this could not be achieved through the online system), no one indicated it was so hard to reach, it took us over an hour to find the hotel.
The front of house staff were unprofessional (lacking in basic communication skills), not vey clear with their instructions, this created confusion amongst the two other couples and ourselves who were attempting to check in. They also had some in jokes between them which they laughed at- not very slick or welcoming.”

Sep 21, 2004 by Catherine from Belfast, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The hotel was lovely and very convenient to the centre of Oxford. Also the staff was very accomodating.
• There were not enough towels in the bathroom.

“Overall I have no complaints about the hotel. I found the staff to be friendly and accomodating. I think there should have been more towels in the bathroom but we forgot to ask for more towels and they would have been provided if we asked.”

Sep 14, 2004 by Melinda from Toledo, United States
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

“Very nice hotel - had a very nice stay.”

Sep 3, 2004 by Anonymous
Overall Rating: 7
Cleanliness:[6] • Staff:[10] •

• Reception staff were the best we have encountered !!
• A lovely walking distance from the town, exceptionally friendly staff. A busy hotel and in a good location.

“The staff made the stay worthwhile.
thank you”

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