Paragon Hotel

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User Reviews for Paragon Hotel, Birmingham

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May 13, 2005 by Laura from Aberystwyth, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Beautiful hotel and within good distance to Bullring etc Clean and Tidy.
• Very noisy at night from road and other rooms.

“The building is beautiful and although set in rather rundown surroundings it is very close to the Bullring and Irish and Chinese quarters which was great. Long breakfast (7.30am til 10am) times were also very helpful. All staff were very pleasant and he”

Apr 30, 2005 by evelyn mary from friog, United Kingdom
Overall Rating: 4
Cleanliness:[4] • Staff:[8] •

• quiet - good parking - near the centre -
• mold around the shower tray
  fan didn't work in the toilet

“Adequate for a one night stay”

Apr 23, 2005 by Jeremy from Christchurch, United Kingdom
Overall Rating: 6
Cleanliness:[6] • Staff:[8] •

• room was very basic,

“would have liked to know that rooms with bath had no shower facilities”

1 of 1 people found this review helpful.

Apr 8, 2005 by Carol from Norwich, United Kingdom
Overall Rating: 6
Cleanliness:[4] • Staff:[10] •

• excellent service from staff, ice from bar staff for sprained ankle, plus crepe bandage for travelling home

“room and bathroom rather small, but adequate for one night. good value for money. staff really helpful and pleasant.”

Apr 6, 2005 by Graham from Lancing, United Kingdom
Overall Rating: 6
Cleanliness:[10] • Staff:[8] •

• The staff were very helpful and polite.
• The fact that the hotel resturant wasnt open, caused problems and more expense! We should have been informed.

“That the hotel was in a built up area of factorys and warehouses and no resturant was available to us, so we had extra expense to get a taxi to town for a meal. This caused problmes because our group came from all over the country and we had to wait for memebers to arrive before we could plan a meal out. We were not told the resturant wouldnt be open but was informed that a coach party had booked a meal for 7pm so obvioulsy you did have a chef in the place! Due to this out group will not be using yur hotel again.”

1 of 1 people found this review helpful.

Apr 5, 2005 by Hotel Guest
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

“4”

Apr 2, 2005 by Chris from Worcester, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Nice hotel, room was nice and clean, comfy bed
• Dodgy neighbourhood but that can't be helped!

“Possibly more detailed explanation of just how far it is to the city centre is needed. 'A five minute' walk is a bit decieving as the neighbourhood was not the sort you'd like to walk in and it was actually quite far from New Street to the hotel itself.
Nice hotel though pretty cheap, i'd say good value for money but i only stayed one night so there isn't really much i can say about the hotel staff or facilities.”

Mar 18, 2005 by kathleen from littleneston, United Kingdom
Overall Rating: 2
Cleanliness:[2] • Staff:[2] •

• bed linen was clean
• whole place seemed to be lacking TLC.
  Bar staff and breakfast staff seemed disinterested.

“Rooms were on the small size.
Location of hotel was rather industrial.

We did not realise there would be a charge for secure parking.”

Mar 17, 2005 by Kathleen from Glasgow, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Clean,comfortable. Excellent breakfast. Helpful, friendly staff. Good value for money.
• N/A

“Enjoyed our stay. Found the hotel to be exactly what we required. The buffet breakfast was excellent. Hotel is situated a short taxi ride from railway station & cinema. Staff were very helpful, knowledgeable and pleasant. The only improvement I can suggest is that it would have been helpful to have been able to check in earlier as when we arrived our room was not ready. Will stay here again in the future.”

Mar 9, 2005 by Steve from Swindon, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[10] •

• Easy access to Centre, Reception staff efficiet and friendly
• Bigger Bath Towells (far too small)

“I have stayed at the hotel on three occasions now over the past couple of months, its a hotel that has the charm of a good three star hotel in the publc areas however rooms are basic bur for an odd night”

0 of 1 people found this review helpful.

Mar 8, 2005 by Rachel from Cambridge, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• the hotel was a bargain, very fairly priced and great service
• Directions to hotel could be much clearer.

“i booked this hotel last minute and was very satisfied with the services i received for my money. The location was still central even though not in the heart of Birmingham.”

Mar 5, 2005 by Anonymous
Overall Rating: 3
Cleanliness:[2] • Staff:[6] •

• Cant think of anything I liked about it. Staff were nice
• Room size too small,shower mouldy, food unimaginative and not very nice, one lift wasnt working, the other full and had to wait for ages.Whole place smelt especially the lift area of the toilets.

“I was totally dissatisfied with the whole experience - I booked 3 rooms in total and we all have the same opinion that we would never stay again. There are at least 15 members of staff that stay in Birmingham while working at the NEC if this had proved to be a good or even average hotel I would have recommended using it regularly. Also I book online and was quoted '40 per night but was charged '45 adding insult to injury.”

1 of 1 people found this review helpful.

Feb 22, 2005 by Anonymous
Overall Rating: 7
Cleanliness:[8] • Staff:[6] •

• breakfast - building - close to city center
• bad matrass

“better bed”

Feb 16, 2005 by Kayleigh from Hereford, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Warm, Clean, Ample Refreshements (tea/coffee), good food in hotel bar and breakfast is great.
• Car parking should be within the cost of the accommodation not an additional charge.

“The only down fall was the fire evacuation we had to do on sunday 13th at 9.30am(ish) when we were on our way to breakfast. This also happened the last time i stayed on sunday 28th Nov at 7.30am. Just unlucky i suppose. Made a huge queue for breakfast after!!!”

Feb 12, 2005 by bill from leeds, United Kingdom
Overall Rating: 4
Cleanliness:[6] • Staff:[8] •

• lobby, foyor, corridors, resturant decor
• sad decor & fittings in rooms, overpriced, corridor noise & much much more

“Not to be recommended , never to be stayed at again, bad choice”

Feb 7, 2005 by Bren from Preston, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The friendly staff, well appointed room, location in relation to the City, secure car parking.

“To say again the friendly staff, well appointed room, location in relation to the City, secure car parking. It is hard to be too critical.”

Feb 4, 2005 by m from walsall, United Kingdom
Overall Rating: 6
Cleanliness:[4] • Staff:[8] •

• Having young children....the availabilty of interconnecting rooms
• Rooms were clean but smelt musty family room constitutes 2adults 1child not family friendly

“Your manager was more concerned about the large party that arrived just as we did. He was not rude neither was he couteous when he asked me to move aside so he could deal with their booking. '90 is not the same as ''''' but my family and I were customers just as was the the large party. I don't think he realised what he did as he was pre-occupied with creating a good impression for his guest.
Inspite of that we would visit again but without the children”

1 of 1 people found this review helpful.

Jan 5, 2005 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[10] •

“good value for money.”

Dec 21, 2004 by Anonymous
Overall Rating: 5
Cleanliness:[6] • Staff:[8] •

• LOCATION GOOD FOR CENTRAL B'HAM EASY TO CHECK IN AND OUT
• BATHROOM POOR

“GOOD, OR AT WORST OK BUT FOR THE BATHROOM IN ROOM 116. IMAGINE YOURSELF USING A SHOWER WITH THE SHOWER HEAD MOVING AROUND WITH THE WATER PRESSURE AND SPRAYING WATER OUTSIDE THE CUBICLE WHILST READING AN INSTRUCTION TO KEEP THE CURTAIN INSIDE THE TRAY TO PREVENT THIS. JUST LOOKING AT IT DOES NOT REVEAL THE WHOLE PROBLEM. MANAGEMENT SHOULD STRIP OFF AND TRY IT.”

Dec 21, 2004 by Simon from Homerton, United Kingdom
Overall Rating: 3
Cleanliness:[4] • Staff:[2] •

• The beds were comforable and the room was warm and clean.
• Poor public rooms and indifferent staff. Badly organized car parking.

“I would have liked to have known that the hotel's resources would have been devoted to private parties. Also that had I arrived later than I did, then it would have been impossible to park my car. The elevator didn't work to my floor and it was only possible to get a meal in the bar, that was filled with smokers and my meal was accompanied by too loud music. However, the food was very good and the bar staff polite and professional.”

1 of 1 people found this review helpful.

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Amenities at Paragon Hotel, Birmingham

24-hour front desk Bar Bridal Suite Currency Exchange Dry Cleaning Express Check-In/Check-Out Fax/Photocopying Free Wi-Fi Internet Access Included Gay Friendly Heating Internet Services

Luggage Storage Meeting/Banquet Facilities Newspapers Non-Smoking Rooms Restaurant Rooms/Facilities for Disabled Guests Safety Deposit Box Wi-Fi/Wireless LAN elevator laundry