Frankfurt Marriott Hotel

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User Reviews for Frankfurt Marriott Hotel, Frankfurt

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May 20, 2009 by Lillian from Lees Summit,MO
Overall Rating: 8

• Courtesy of the staff, cleanliness of the room.
• Not in the tourist area of town.

“Highly recommend. Great deal for the price. Everything you expect from a quality hotel (including expensive restaurants).”

Apr 7, 2009 by Gerhard from Vancouver,Canada
Overall Rating: 10

• Excellent staff!

“Business Hotel but for a short leisure trip absolutely fine! Perfect public traffic connection (right in front of the door!)”

Sep 16, 2008 by CYRIL
Overall Rating: 9

• Clean and right on the tram line.
• The concierge service wasn't very friendly. The lady at the gym spa was rude to us.

“This hotel was just 4 stops on the tram from the Hauptbahnhof. The 24 hour room service was excellent. The breakfast buffet was an excess to enjoy. A great place to stay if you just want to spend the night in Frankfurt close to the city.”

Aug 16, 2008 by Traveler from Heber City, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• The view.
• Staff at Japanese restaurant - very unfriendly.

“Internet is too expensive.”

Jul 12, 2008 by Michael from Del Mar, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Good location, very clean and a large room for Frankfurt.
• Not great for kids but otherwise an excellent hotel.

“This hotel is centrally located, name brand hotel that exceeds its four star rating. The rooms are spacious for Frankfurt and in Europe for that matter.”

Jul 3, 2008 by Frank from Severn, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The hotel staff was excellent - very helpful & friendly.
• Parking - very expensive, no in/out capability.

“Hotel room is very nice - but the real shining star in the hotel is the staff. They are very friendly & truly seem interested in you & your experience. The Bistro is also excellent - the bar is great - friendly bartenders - food is not so good. Their is a high end restaurant - excellent breakfast - but very expensive (25E).”

Jul 3, 2008 by Mark from Etobicoke, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[3]

• Great view, nice rooms.
• Too far from the airport and no shuttle.

“This is a nice business quality hotel located in central Frankfurt. It is rather far from the airport and there is no shuttle so be prepared for a 25-30 Euro cab ride but at least it is mostly against traffic in the mornings. Excellent views are to be had from both sides of the hotel and the rooms and services were excellent. Breakfast was very expensive (25-30 Euros), particularly if you are not on an expense account but rather with your family.”

Jun 27, 2008 by Deb from Burnaby, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly and helpful staff, nice facilities.
• The in room refrigerator did not work.

“We needed a late check-out, due to our flight, and the hotel was able to accommodate us.”

Jan 27, 2008 by Martin from Grand Forks, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful room & facilities.
• Expensive Internet.

“Stayed at this hotel for two nights over a long weekend in January. The hotel was easy to get to from the airport via mass transit (about 30 min, a'3.60). The facilities were beautiful and the staff incredibly helpful in answering questions and accommodating requests. The sushi bar in the lobby and the French restaurant were overly expensive for the location and type of food they were serving, but the sports bar had great deals on food and drinks. Was pleasantly surprised by a 5-6PM "happy hour" where all drinks were 2-for-1. Internet, at more than 20a' per day, was outrageously overpriced.”

Jan 20, 2008 by Thomas from Fountain Hills, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Hotel staff was very service oriented.
• 43 story property, with only four elevators. At peak times was slow to get to upper floors.

“Great experience. Hotel was clean and staff was very friendly.”

Dec 19, 2007 by Tod from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly helpful staff and wonderfully comfortable room.
• Restaurant was not open early in the morning for our early departure.

“During a brief layover between Delhi and San Francisco, this wonderful hotel provided exactly the level of comfort, relaxation, and refuge we needed during our trip. I will be glad to stay there again.”

Dec 11, 2007 by Charles from Cypress, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bed comfortable and room spotless.
• No coffee maker.

“Up to Marriott standards. Hotel is on a tram line #16 near train station with easy access to airport.”

Dec 11, 2007 by James from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Very nice and clean.
• Amenities too expensive.

“Great place, just don't dine here!”

Oct 8, 2007 by Rob from Orleans, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean, friendly staff, great facilities.
• Further from the city centre action.

“Great hotel for the business traveler or someone attending an event at the Messe/Festhalle. Completely met my Marriott expectations.”

Jul 16, 2007 by Brady from Bryan, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very friendly check-in at the front desk.
• Horrible service and food for late-night dinner at the Brasserie Ici restaurant.

“Very comfortable rooms, and I enjoyed the stay.”

May 31, 2007 by Gwen from Santa Monica, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Great beds, clean and good service.
• Really weak air conditioning.

“This is a great hotel and I always enjoy my stay there. The only complain I have is that there is supposed to be air conditioning, but it never works or barely works.”

May 29, 2007 by Tony from Los Altos, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Our hotel room offers a panoramic view of Frankfurt along with the creature comforts befitting a 4-star hotel.
• No ice machine on our floor and ice machine's) did not work on several other floors as well.

“American travelers in Frankfurt will find themselves right at home while abroad in this 4-star Marriott. My only complaint is not being able to get ice from any of the ice-machines on 3 different floors. A male hotel staffer who took my ice bucket in front of the empty ice-machine on the 27th floor did not return the ice bucket or the ice he'd promised before I checked out an hour later. I figured that he must have forgotten my room number and it was no big deal, but it affected my overall rating for this stay.”

May 18, 2007 by Bill from Taunton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly, professional staff, good location, reasonable food.
• Lobby/restaurant smoking.

“Excellent location with fairgrounds opposite, trolley line across the street, 5 minutes to main station then 20 min to airport for 3.55 Euro. "Champions sports bar" has reasonable food and drink prices as does the snack shop off lobby. Nice skyline views from upper floors. Highly trained, friendly professional staff at all levels make for an enjoyable stay.”

Apr 29, 2007 by Ted from Galesburg, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• This hotel had several English language channels on the TV.
• The whirlpool hot tub is consistently out of service---all the time.

“The Frankfurt Marriott is a real treat to lodge at because it strongly captors to American tastes and preferences. For example, they have several ice machines on different floors. That is highly unusual in Europe. Also, they have a restaurant that serves items you would find in Chicago as well----like hamburgers, hot dogs & etc. The hotel is surprisingly romantic as well. They have a fitness room, but there is a perpetual out of service sign on the hot tub and the sauna, which does take some of the shine off of the whole experience. ”

Apr 14, 2007 by Lonnie from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, clean, comfortable room with nice materials and great staff.
• No ironing board in the room.

“I was very pleased with the great room and great staff, and I doubled the length of my stay.”

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Amenities at Frankfurt Marriott Hotel, Frankfurt

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Bath Tub Boutiques Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Elevators Exercise Gym Express Checkout Fitness Center or Spa Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine

In Room Movies Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Parking Phone with data port Phone with speaker Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Trouser Press Turndown Service Valet Parking Wake-up Service

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