Villa La Estancia

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User Reviews for Villa La Estancia, Cabo San Lucas

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Oct 14, 2008 by Alec
Overall Rating: 9

• Suites oriented hotel. Rooms large and modern. Part of a three hotel complex. Private beach. Guarded entrance. Nicely landscaped grounds.
  

“Considered high end or luxury. Great room. Friendly and helpful staff.
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Aug 28, 2008 by Lindsay from Seattle, WA
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[7]

• Close to town.
• Unaccommodating staff, time-share, poor service.

“The service at this hotel was terrible. None of our requests were accommodated, and because the hotel was being converted into time-shares, they employees had no interest in maintaining a resort-like atmosphere. More irritating was the lack of cable and internet service after a tropical storm blew through. Again, the staff seemed to maintain no interest in providing the amenities. I would never recommend this hotel.”

Aug 28, 2008 by Diane from Burlingame, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spa resort ambience, very romantic. Great view of the arches.

“Highly recommend for a romantic, spa resort.”

Aug 23, 2008 by Amelia from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel staff was exceptionally friendly and helpful.
• The expensive prices at the 3 restaurants and market on site.

“The resort was beautiful and offered a great opportunity to relax. As mentioned before the prices at the restaurants and market on site were too expensive. We would have dined more often at them if the prices were lower. The hotel staff made us feel like family and they were one of the reasons we truly enjoyed our visit.”

Jul 3, 2008 by Heidi from Tacoma, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room had a very luxurious feel to it.
• The fan blades above the bed were filthy. Staff was not very friendly outside of the lobby.

“This hotel was very nice and for the most part clean. Their was not a lot of wait staff to offer service to you, you had to ask them for service.”

May 30, 2008 by Tanya from Chula Vista, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[9]

• Staff was friendly and centrally located.
• Beds were hard, room service was horrible, not enough towels.

“We ordered grilled cheese sandwiches and they were not grilled they were microwave. Tried room service again and they took over an hour to bring coffee. When they cleaned the room, they only left 1 towel so we called for more and they took almost 2 hours. So we had to go and find the maid and then she only brought us 2 additional towels when we requested 4. The beds were as hard as a rock. There was no trash can in the room. The only trash can was in the bathroom.”

Apr 24, 2008 by Rick from Worthington, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location, clean, good service.

“Facility was clean, well maintained, good service, good location, would stay there again.”

Apr 10, 2007 by Bob from San Diego
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[4]

• Pool.
• Everything else.

“This was the worst vacation I have ever had. Service was no existent and they were the most unorganized hotels that I have ever stayed at. Didn't pick us up at the airport. Over booked and sent us to a sister resort. Could not get coffee rooms were never cleaned before 4:00 pm. Paid for a suite and got a deluxe room with no view and right next to the elevators. Prices were over the top for food and drink if you could ever get service. Foul smell coming from the floor drain and had to keep a towel over it all week. I could go on but you get the picture. Do not stay here or at any of the resorts.”

Jul 20, 2006 by Sam from Murphy, TX
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[3]

• Good air conditioning in the room.
• Poor service, food and access.

“This hotel is out of the way. The staff is more interested in selling their overpriced condos than they are in providing good service. The food selection is limited and not very good. Finisterra, Westin and Hilton are much better values as I have stayed at all of them. This was my 3rd trip to Cabo San Lucas this year and 50th+ in the last 10 years.”

1 of 3 people found this review helpful.

Amenities at Villa La Estancia, Cabo San Lucas

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Beach Concierge Express Checkout Fitness Center or Spa Free Parking

Laundry/Valet Services Modem Lines in Room Restaurant Room Service Safe Deposit Box Television with Cable Tennis

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