Hacienda Del Mar Vacation Club

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User Reviews for Hacienda Del Mar Vacation Club, Cabo San Lucas

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Mar 3, 2008 by Jon from Castro Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was away from the busy part of the city.
• The staff was sometimes slow at getting my bill.

“Great resort. Great views of the ocean and whale watching.”

Feb 25, 2008 by Kathy from Grayslake, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The spacious display of pools and beachfront and the eating areas were fabulous.
• The room could use a little update, the shower areas, etc.

“It was just 6 miles from Downtown so a short cab ride. the pool areas were beautiful and there were many and the restaurants were exquisite we never had a bad meal and the spa was recently renovated and it was posh my only complaint after visiting a few other hotel areas is that the rooms could use a little update they are old and some of the plumbing doesnt work great but you don't have much time in your room anyway also how about feather bedding and better sheets the air-conditioning did not work well but it was cool enough at night we didn't need it much. Overall we really enjoyed it.”

Feb 19, 2008 by Deann J. from Renton, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[1]

• Beautifully landscaped / Breathtaking White Sand Beaches.
• Location to Cabo San Lucas / No Hot Water for 3-days.

“The hotel was lovely ~ providing one had a rental car. Most of the hotel staff could speak the English language. I wish I could speak Spanish! I think the restaurants were drastically over-priced as one was held "hostage" without a taxi or rental car.”

Jan 7, 2008 by Mark from Brentwood, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The view is incredible.
• Crowded.

“On the beach, pools-dining. Elegant relaxation. Fabulous views.”

Oct 15, 2007 by Pedro from Mexico City, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great amenities, very large room.
• Checking out was difficult.

“Great resort at a great value. Excellent amenities. The room was large and comfortable. The Jacuzzi in the room was an added plus.”

May 30, 2007 by Shyril from Fairburn, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The rooms and the restaurants were really very good.
• The infrequency of the shuttle downtown and the cost.

“Really good hotel. They did try to get us to go on those tours more than once but I declined on each occasion”

Apr 4, 2007 by Pam from Naperville, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The low rise buildings and grounds were beautiful and the pool and beach were lovely.
• People "claimed" chairs at the pool and beach with towels early in the morning and did not use them until long after.

“The luxury suite we stayed in was quite adequate but older and smaller than I imagined. The beds were a little hard for my liking but had wonderful linens and pillows. The kitchen was tiny but well stocked with appliances including a juicer. It was very clean and serviced daily. The food at the two nicer restaurants at the hotel was very good, the others were ok. All food and drinks were expensive compared to other areas in Mexico we have traveled. Service on the beach was a little slow sometimes - especially between 2 and 4 pm which was happy hour. The staff overall was very friendly. The spa was very nice and although I did not get to fully utilize it, I had a wonderful deep tissue massage there. The resort is far from the town of Cabo San Lucas that was fine with us since we were not really interested in what there was to do there.”

Mar 13, 2007 by Dan from Lake Oswego, OR
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[2]

• Architecture and landscaping.
• Prices for food are ridiculous and the time share presentation attempt was the most obnoxious I've ever encountered.

“A beautiful place but most people would not be able to afford their prices for food and drink. The necessity of taking a shuttle to town grew bothersome too, but even with the shuttle fee of $20 R.T. it still was cheaper to go to town and eat. The food was much better off premises too. They also were very rude at check-out, calling the room at 10:30 to ask why we were not out of the room yet, claiming there was a 10:00 AM check-out time. Beautiful, but I would not go back for these reasons. ”

Jan 30, 2007 by Rafael from Gladstone, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Incredible setting and location. Large well appointed rooms.
• The time share sales pitch.

“Great place to stay in the loss cabs area. The hotel is conveniently located on the tourist corridor between cab san Lucas and san Jose del cab. Great place if you're not into staying in town or want to be equidistant from both. The rooms are large with mini-kitchens for the occasional snack. The grounds are immaculate.”

Jan 24, 2007 by Angela from Story City, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful location and facilities, accommodating staff.
• No free internet service, timeshare sales pressure, pillows.

“Everything was beautiful and the staff very accommodating. We were disappointed that a hotel of this status did not provide free internet service to its guests. Overall, we had a wonderful stay & would definitely return!”

Jan 24, 2007 by Genevieve from Los Angeles, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Exquisite, well-kept facilities.
• Expensive, mediocre restaurants.

“The hacienda del mar is a beautiful, manicured oasis with endless pools and exceptional views of the sea of Cortez. The staff is friendly and efficient. We managed to avoid the timeshare presentation with a simple, firm "no" to the invitation -- which was issued repeatedly during our stay. Overall, a very pleasant place to relax by the pool with a drink and a novel.”

Jan 24, 2007 by Thomas from Lexington, KY
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[4]

• The pools were great.
• Hotel staff was dumb and lazy. This ruined our experience at the hotel.

“The resort was great. We really enjoyed the pools, but were very annoyed at the hotel staff. They did not seem to be accountable for anything. Our remotes did not work in the room and after 3 phone calls we finally got someone to our room. We were charged $4.00 a day for maid service that we rarely received unless we called the front desk. Plus she would take our towels and not replace them. After too many calls to count I had to go to the front desk and take them out of a closet myself. Don't worry though they called an hour later to see if we got our towels which they never brought. Of course the next day they left 8 towels for 2 people. They also tried to sell us a timeshare at checkout without fully explaining what they were doing. Great resort though if the hotel staff can get their "act" together.”

Jan 20, 2007 by Claire from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The beach and pools.
• The noise at night from the business travelers. Every time someone flushed their toilet in our section of the hotel it woke us up.

“Very beautiful beach and swimming pools. Great restaurants. Very nice hotel room with great shower, bathtub. Very comfortable place to stay.”

Jan 12, 2007 by Lori from Annapolis, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[3]

• Nothing. The lights were always out. Service was poor.
• Ditto.

“Poor lighting. Slow staff. Poor food.”

Dec 15, 2006 by Christa from Santa Rosa, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Landscaping and pools.
• Cost of food.

“Would recommend it and would stay again.”

1 of 1 people found this review helpful.

Jun 7, 2006 by Tony from Turlock, CA
Overall Rating: 8