InterContinental Zurich

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User Reviews for InterContinental Zurich, Zurich

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Jul 24, 2008 by L. W. from Baytown, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[2]

• Roof and a bed.
• Concierge was very young and no experience. Hotel forced us to take a larger room at extra cost for my daughter. Extra charges for everything.

“Maybe a three star but definitely not a four star hotel. Had amenities but no staff support for them (except gym). Staff was not friendly and had to ask manager to make decisions. Disorganized for major hotel. Had to make four trips to get my room key to work at check-in. Safe was broke. Several lights were out. Had to request soaps and towels after housekeeping finished. Location was out of the mainstream and the area did not feel safe.”

Jan 20, 2008 by Mark from Ft. Lauderdale, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[5]

• Nothing.
• Horrible hotel, Smokey, dirty and old.

“Horrible hotel, Smokey, dirty and old.”

Jan 4, 2008 by Paul from Victoria, BC CA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[1]

• Staff.
• Rooms were tiny, it is definitely not downtown.

“Pool is nice, staff is nice. Rooms are tiny. Not downtown, you cannot walk there.”

Aug 25, 2007 by Cynthia from Bethlehem, CT
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[3]

• TV channels ok.
• Room outdated- odor- dirty-small - poor location.

“Would not recommend this hotel - pay the minimum because there is much more available in Zurich better. Very uncomfortable stay - location is poor - not in the center- the room was smaller than an average European room, especially a 4-star hotel - which is a high rating - carpet, was very dirty and soiled- bedding was old and worn, window treatment old, worn and dirty - bathroom renovation was poor quality - shower curtain dirty and mold.”

Aug 25, 2007 by Cynthia from Bethlehem, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Phone worked, TV channels ok, bath products usable.
• Carpet soiled & dirty, bedding old & worn, bathroom dated, shower curtain dirty & mold, hotel needs renovations & updating, room small.

“We were very disappointed with this hotel and would not stay here again or recommend it. The room smelled; the carpet so dirty unable to walk on. Window treatment was dirty. The bedding was very worn and old. Bed and pillow terrible. The room was small. There was no place for luggage. Hotel is less favorable of an area. It is not worthy a 4-star rating even with a restaurant and facilities.”

Jul 28, 2007 by Judy from Mendocino, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• Nothing.
• Smoky rooms (including the non-smoking ones).

“Very inconvenient location; smoky rooms - almost ruined our short stay in Zurich.”

May 16, 2007 by Darlene from Gulf Breeze, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The helpfulness of the staff.
• Room could have more seating.

“Very nice hotel, the staff was very helpful. Great exercise room and swimming facilities. Close to stores. Also very attractive restaurant.”

Feb 24, 2007 by Dave from Roseville, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[4]

• Good 3 star, great fitness facilities.
• No way a four star, lousy location.

“Great workout room, but poor location and average rooms.”

Dec 15, 2006 by Marc from Highland Park, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[3]

• Good business class hotel.
• Small room, cheap bed, drab furniture.

“Really a three-star hotel (I stayed at the Zurich Marriott and swimsuit as well, those are true four-star properties). Location not central for the leisure traveler, but it is near many offices. Being re-branded as a crown plaza in January 2007, which is more appropriate?”

Oct 27, 2006 by Morris from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Updated attractive rooms.
• Small rooms, high internet prices, expensive shuttle.

“A good business hotel that is poorly located but very attractive.”

Sep 2, 2006 by Joseph from Monroe, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[3]

• Fast check in/slept well.
• Location was not convenient.

“Would have been fine if closer to center of Zürich suggest you revise map or zones for Zürich.”

Aug 14, 2006 by John from Mableton, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Pool and fitness facilities. Bed was very comfortable.
• Room was VERY small.

“I didn't really have any problems with this hotel overall, but it is clearly not a four star hotel on par with other Intercontinental properties. Rating the Intercontinental, the room was clean, the bed was comfortable, and the staff was friendly. However, the room was very small and the location was not exactly close to town. There was a grocery store a block away and this made it easy to pick up some food for the room. The tram station was only 2 blocks away but the hotel was a 10 minute tram ride from the central part of town. Overall, I would stay here again for the low price.”

Jul 29, 2006 by Kelly from Espoo, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Nothing.
• It was terrible!

“N/A”

Jun 23, 2006 by Marc from Highland Park, NJ
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[4]

• Clean, room small but well designed.
• Location inconvenient for access to downtown Zurich.

“Only one phone in room, small room, no blackout curtains, thin walls, location inconvenient for access to downtown Zurich, but convenient for many businesses nearby.”

Jun 3, 2006 by John from Tucson, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[6]

• Hotel had a nice health/fitness facility.
• Bed uncomfortable.

“Hotel needed lots of updating. Everything looked ragged. Would not stay there again. The hotel was not up to the usual standards of an Intercontinental Hotel.”

Apr 16, 2006 by Ignacio from Key Biscayne, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[3]

• Front desk kindness.
• Bell boys with ear rings.

“It's not Downtown. It's 4 stars and I would preferred 5 stars for my next stay.”

Mar 20, 2006 by Jefferson from San Francisco, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[6] • Location:[1]

• Very few redeeming qualities, the lobby was 'fair.'

“The Intercontinental Zurich is way below the class or quality of other Intercontinental. The lobby is 'fair,' but the rooms are old and so small I could not find room on the floor to open my luggage. I had to put the luggage on the bed to open it. Ridiculous. This Intercontinental does damage to the Intercontinental brand.”

Mar 3, 2006 by Darcy Z. from Dallas, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[4]

• The staff was polite.
• Beds very old and worn. Question bed bugs. Head boards where stain and dusty. Carpet needed to be replaced. Hollywood lights game show out line doors.

“The hotel is to out dated. Hallways were are dim and the entrance above each door was a shadow box decorated in Hollywood light bulbs as if you are going into a 70's game show or a Peepshow. In some place the carpet was torn or stained and overall they just needed to be replaced. The beds are very warped and old. Headboards are dusty, stain and solid. The doors are hollow and you can hear everything.”

Feb 27, 2006 by Kathryn from New York, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[4]

• The Intercontinental Hotel has a fitness center, sauna, pool, and access to massage.
• The hotel rooms were very small and the bathrooms were dirty.

“The Intercontinental Hotel, Zurich is located several miles west of the city's center, along a trolley route. The hotel's staff was cordial and supplied extra pillows and directions. The room itself was very small. However, the pool and fitness areas were outstanding. It gave us a nice place to go in the evening without leaving the hotel. The restaurant at the hotel looked rather meager, and you could buy breakfast there for 30 CHF per person. The hotel bar looked inviting and had live music (piano).”

Jan 3, 2006 by Timothy from San Diego, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• High quality, location is easily accessible by city tram (15 minutes to city center).
• Outside of city center.

“The Intercontinental is a solid four-star hotel located a short 15-minutes tram ride (plus a 5 minutes walk) from the city center. Trams run multiple times per hour. Prices for breakfast (30 CHF per person), airport shuttle (15 CHF per person) are generally expensive. I am sure the mini bar, hotel restaurant, and other goods or services are priced similarly. Staff is fluent in English, and hotel caters to English speaking visitors.”

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Amenities at InterContinental Zurich, Zurich

24-hour front desk Airport Shuttle Bar Breakfast in the Room Business Centre Car Rental Currency Exchange Dry Cleaning Express Check-In/Check-Out Fax/Photocopying Garden Gay Friendly Heating Internet Services Ironing Service Luggage Storage Meeting/Banquet Facilities

Newspapers Non-Smoking Rooms Packed Lunches Pets Allowed Restaurant Room Service Rooms/Facilities for Disabled Guests Safety Deposit Box Shoe shine Soundproofed Rooms Souvenirs/Gift Shop Ticket Service Tour Desk Wi-Fi/Wireless LAN elevator laundry