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Baymont Inn and Suites Salt Lake City/West Valley 2-star

2229 West City Center Court, West Valley, UT

With a beautiful backdrop of the Wasatch Mountains you will enjoy the view from any room in the hotel.[more]

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User Reviews for Baymont Inn and Suites Salt Lake City/West Valley, West Valley City

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[9.0]
Based on 131 user ratings

Sep 7, 2008 by David from Boise, ID
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[9]

  • It was close to the venue I was attending.
  • I thought I was getting a better room.

“NA.”

Mar 21, 2008 by Camille from Price, UT
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[8]

  • Location was nice.
  • Too much money for the quality.

“Not bad, probably wouldn't go back though.”

Mar 13, 2008 by Shannon from Pocatello, ID
Overall Rating: 2 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[6]

  • It was centrally located to the activity I was attending.
  • They were not prepared at the check in time had to wail one hour. Did not have correct accommodations available that I reserved.

“I was told I was to take a smoking room, even though my reservations specifically said non-smoking. Check in time was one to one and half hours after it was said I could check in. I had a really bad experience here, which caused a great deal of agitation and stress, causing the trip to be unpleasant. I will never stay at a Baymont again.”

Aug 19, 2007 by Denise from Vernal, UT
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[6]

  • The check in & check out were quick.
  • My room smelled bad.

“The hotel was fine.”

Aug 15, 2007 by Wendi from Roseburg, OR
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[4]

  • The bathroom was clean.
  • We booked three rooms and called ahead to make sure we had two double beds in each room. They said they would-but they didn't. Not enough beds for you.

“Thin walls. Dirty floors. Poor customer service. Good restaurants nearby but the complimentary hotel breakfast were meager.”

Aug 14, 2007 by Timothy from Burley, ID
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • It had a pool and the rooms were roomy.
  • The bed was hard.

“Nice hotel but was not impressed with the bed.”

Apr 4, 2007 by S.P.M. from Mesa, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The front doors provided extra security.
  • Fees for TV games were not guarded against minor purchasing them.

“We really liked this hotel, because they were very nice to us. We arrived after midnight and the clerk was very quick about getting us into our room. They upgraded us to a king size suite and it was very quiet. We were impressed with the comfort of the beds and the cleaning staff was very nice also.”

Jan 31, 2007 by Travis from Grace, ID
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[5]

  • The breakfast was great.
  • The pool was closed for photo shoot! We were upset!

“They need to have their photo shoots when there are not many people that would be affected by it! A Friday night! Why not on a Tuesday when the number of guests is low. Our whole evening was shot! We promised our kids a pool; we checked to make sure this hotel had a working pool. Not happy about it at all, and I plan on making it known to anyone who asks my opinion about that hotel. ”

Aug 22, 2006 by Kathy from Idaho Falls, ID
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was one of the best hotels we have ever stayed in and I was very excited when I found out we could take our dog. He is very good and travels well.
  • I can't think of anything!

“This is one of the best hotels we have stayed in and with the breakfast makes it also one of the most cost effective.”

Aug 7, 2006 by Karen from Cedar City, UT
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Clean room - no frills.
  • A little Motel fish.

“Clean Hotel, decent continental breakfast. Nothing fancy.”

Jun 15, 2006 by Melissa from Rigby, ID
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • It was close and convenient to our purpose for traveling. The check in and out was fast!
  • There was body hair left on the bathroom floor from the previous guest! Yuck!

“The hotel is what I expected for the price. The check in was fast and easy as was the check out. The staff was friendly and warm. The room was basic and met our needs. It was quiet too. Sure wish we had time to utilize the pool. The kids would have loved it.”

Apr 6, 2006 by Milton from Monroe, UT
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Convenience and quality.
  • Sorry I liked it all.

“Great place to stay, convenient to food and entertainment.”

Mar 16, 2006 by Bob from Sandy, UT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Near many dining options.
  • Nothing

“From the choice of nearby restaurants, the excellent continental breakfast and friendly staff, I found this to be an excellent choice. ”

Mar 16, 2006 by Michael from Duchesne, UT
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Location within walking distance to many restaurants and a theatre.
  • The beds are uncomfortable, that's why I would not recommend it to others.

“Continental breakfast was poor. Beds are not comfortable. All else was fine. Location was excellent. Room was clean but small.”

Mar 16, 2006 by Mark from Pocatello, ID
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very convenient location next to the E Center and several restaurants.
  • No internet access in lobby.

“Very nice. They deliver on just what you'd expect. Helpful staff, clean and efficient property, but not many amenities. Overall a good value. Only 2 negatives in my mind. There's no business center, no fax, copying or even internet available. And the breakfast is run of the mill low end packaged Danish type garbage. Skip breakfast and walk next door to Cracker Barrel.”

Feb 22, 2006 by Cody from Idaho Falls, ID
Overall Rating: 5 Overall user rating
Cleanliness:[10] • Staff:[3] • Location:[10]

  • It was clean and my children enjoyed the pool.
  • We were told check in time of 2:00 and they weren't going to let us till 3:00 they also couldn't "find" something I had left until I bugged them enough.

“Not very friendly or willing to go out of there way. ”

Feb 20, 2006 by Jeff from Bellevue, ID
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Quite.
  • Price is out of line with service and over-all quality.

“Would be a good value for the dollar if price of room was 20-30% less than that charged.”

Feb 18, 2006 by Mj from Waldorf, MD
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[10]

  • The location was excellent.
  • Too many children - not the hotel's fault.

“This hotel has an excellent location. We had a problem with the sheets staying on the bed - maybe a minor issue to some, but an annoyance when you need a good night's sleep. They tried to replace them once but it did not help. The good price clearly encouraged families with children which was somewhat of a problem at breakfast and in the hot tub, where children were not being monitored. While this was the parents' fault and not the hotel's fault, it was enough of an annoyance to keep us from going back.”

Nov 9, 2005 by Kathe from Chubbuck, ID
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[10]

  • The location.
  • The poop in the toilet and the hair all over the bathroom floor!

“It could be a nice hotel if they would actually clean it and the cleaning lady would leave you the heck alone until you left! She even knocked when we had the sign on the handle! And by the poop in the toilet and hair all over the floor its not like she really cleans anyway!”

0 of 2 people found this review helpful.

Oct 17, 2005 by William from Orange Park, FL
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Clean and comfortable, a good value.
  • Slow breakfast set up service.

“A very good value.”

Amenities at Baymont Inn and Suites Salt Lake City/West Valley, West Valley City

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Air Conditioned
  • Breakfast
  • Bus Parking
  • Business Center
  • Coffee Maker in Room
  • Conference Facilities
  • Continental Breakfast
  • Copy Service
  • Elevators
  • Express Checkout
  • Fitness Center or Spa
  • Free Airport Shuttle
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Pool
  • Ice Machine
  • Indoor Pool
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry Service
  • Meeting/Banquet Facilities
  • Microwave
  • No Smoking Rooms/Facilities
  • Over Sized Rooms
  • Parking
  • Pets Allowed
  • Pool
  • Recreational Vehicle Parking
  • Refrigerator
  • Safe Deposit Box
  • Security
  • Shops/Commercial Services
  • Sitting Area
  • Skiing
  • TV Remote Control
  • Television with Cable
  • Truck Parking
  • Vending Machines
  • Wake-up Service
  • Wheel Chair Access
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