Quality Inn Saint Charles

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Sep 4, 2008 by Gail from Waukee, IA

Cleanliness:[1] • Staff:[6] • Location:[5]

• Relatively quiet.
• Common area was very dirty.

“Typical one star hotel. Common areas were fairly soiled, but the room was better. The quality of the bedding was poor with flat pillows, old blankets and bedspreads. The room has several items that required maintenance such as a slow drain and a missing grab bar from the shower. I had the room air conditioners on high with the coldest despite outdoor temps in the 60-70's. What would happen if it were really hot?”

Jul 19, 2008 by M from Davenport, IA
Overall Rating: 5
Cleanliness:[3] • Staff:[4] • Location:[9]

• The location.
• Cleanliness of the bathroom.

“It was easy to find, near several places to eat and shop.”

Feb 20, 2008 by Rachelle from Wahoo, NE
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Nothing.
• Both of our rooms were very dirty, bathrooms not clean, floor not vacuumed etc.

“The staff @ first was rude when we informed them that the rooms were dirty and had not be cleaned. The bathrooms were gross. We looked at 4 more rooms before we moved, they being not up to par. The staff said they were clean, and were not that helpful, they said we could leave, there was defiantly no concern for customer satisfaction. I wouldn't stay there again.”

Feb 11, 2008 by Lunye' from Dolton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The pool.
• The limit on towel usage.

“Even though it is being remodeled, it was clean and the staff was helpful.”

Jan 30, 2008 by Tonya from Chicago, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Quick and comfortable.

“The hotel was comfortable and good for the one night stay.”

Oct 23, 2007 by Chuck from Canonsburg, PA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[4]

• The hot tub was a necessary plus to us weary travelers! Well designed.
• Though the coffee was good, the pastries were not.

“Nestled in the Prescott forests, this inn was just minutes from our aunt's home, with whom we were visiting. The staff is all helpful and friendly and the hot tub was a great amenity. We would stay here again.”

Oct 19, 2007 by Rich from High Point, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Clean and convenient.
• It was fine.

“I'd stay again for the price and cleanliness.”

Oct 6, 2007 by Donna from Wyoming, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was great!
• More selection in vending machines.

“Staffs were polite and helpful. The room was clean and everything was there I needed. It was quiet and an enjoyable stay.”

Sep 18, 2007 by John from Mascoutah, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Adequate for price paid
• Bathroom countertop was falling off.

“Would stay again but not with spouse for a nice weekend. Moderate price and easy to get to. Foreign run as most low-end hotels are.”

Jun 25, 2007 by Kent from Wrightstown, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location and clean. Swimming pool and exercise room a plus.
• The breakfast was less than desirable. Tiny paper plates, and one very slow toaster. Also, the dirtiest part of the hotel.

“I would stay there again.”

Nov 21, 2006 by Donna from Carthage, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• I was convenient for us.
• My grandson¿s knees were blue when he got out of the pool.

“The hotel was fine for the price.”

Sep 19, 2006 by Michael from St. Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The hotel was clean and the staff was friendly. It was also centrally located.
• The hotel had a damp, musty smell--probably due to the indoor pool.

“Overall I was very satisfied with the hotel. Understand, however, that you get what you pay for (69.95/night), and this is not a 4 star facility. For business travelers, or for people staying only a night or two, the location and facilities are comfortable--the wireless Internet is also a plus. The maids did an exceptional job cleaning the room every day, and the air conditioning in the room worked great (although I think the heat was on in the rest of the hotel).”