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Hyatt Regency Greenwich-Stamford 4-star

1800 East Putnam Avenue, Old Greenwich, CT

The Hyatt Regency Greenwich features 374 guest rooms and suites in English Manor style overlooking a luxuriously landscaped lawn and garden.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Business Center, Restaurant, Coffee Maker in Room
  • Average User Rating: 8.5 [rate it]
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Photos of Hyatt Regency Greenwich-Stamford, Greenwich

User Reviews for Hyatt Regency Greenwich-Stamford, Greenwich

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 822 user ratings

Apr 28, 2008 by Brenda from Westboro, MA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The courtyard was beautiful. The room was clean and pretty, staff was very friendly.
  • No dining area that was reasonably priced with a kid's menu.

“I thought the hotel was lovely, very pretty and great service.”

Apr 26, 2008 by John from Highland Village, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] •

  • The Atrium.
  • Bath floor was dangerously slick.

“This is always a great hotel one of the best in the area, but is starting to show age in the bathrooms. The floor of the bath was so smooth I almost fell several times. The feel of the Atrium is still nice to sit in and work.”

Apr 23, 2008 by Claire S. from Stamford, CT
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Clean with friendly staff.

“I will go to this hotel again and recommend family and friends. I will try there bar also. The staff was wonderful.”

Apr 23, 2008 by Val from Ardmore, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The Hyatt took good care of our family during several months of caring for an ill family member afar, and then accommodated us well for the funeral.
  • Everything else was outstanding.

“By far the best place to stay in the Stamford-Greenwich area. Beautiful approach, lobby, atrium and restaurant/bar. The rooms are spacious, clean and beautiful. The staff is pleasant, professional and very accommodating.”

Apr 16, 2008 by Virginia from Shrewsbury, MA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and well maintained; pleasant staff.
  • Only one bank of elevators - long walk if your room is on the opposite side of hotel.

“This was the second time we have used to stay at the Hyatt Regency and we've been extremely satisfied both times.”

Apr 16, 2008 by Brian from Chicago, IL
Overall Rating: 3 Overall user rating
Cleanliness:[10] • Staff:[1] • Location:[10]

  • The lobby was nice and the location convenient along with the restaurant, bar and salon/spa.
  • The staff. All except one, did measure up to a 4 star level, however the one front desk staff was rude and offensive. Valet did not stack up either.

“I have to go retrieve my car myself twice, while paying $18 a day for valet. After asking for a hairdryer, since it should have been in the room before I arrived, I received the response of "what do you need one for, you don't even have enough hair" and upon check out with the same front desk rep, did not receive a thank you or did you enjoy your stay after he handed me my receipt, however, he did pause his conversation with another staff member to hand it to me and carry on with his conversation.”

Apr 16, 2008 by Jonathan from Cape Elizabeth, ME
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Beautiful rooms, lobby, pool/Jacuzzi.
  • No inexpensive restaurants.

“Excellent facility with beautiful rooms, convenient location. Very luxurious. Two thumbs up!”

Apr 15, 2008 by Patrick from Los Angeles, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Very nice center-atrium property, gracious location.
  • Too loud in places, weekend event happening.

“Nice.”

Apr 8, 2008 by Kira from Westport, CT
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Great room, good service. In the morning, they had coffee on every floor and newspapers.
  • The Friday night dinners that they had was not what I expected. Room key didn't work twice. Had to get a manger to come to the room and fix the door.

“Overall, the room and the hotel were great. Every time you passed an employee they greeted you right away. The key not working several times was annoying, but due to the inconvenience were we able to get free breakfast the next day.”

Apr 7, 2008 by Richard from Providence, RI
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • A lovely, natural Forest' and 'Babbling Brook' Courtyard.
  • Inconvenient to the Amtrak/Metro North rail station, and no shuttle service.

“An excellent fitness room and an outdoorsy wooded courtyard. And the staff almost gushes too much! But for the family and business traveler, the restaurant and bar are way too expensive, e.g. a bowl of cereal for $8 and a beer for $7. And no regular shuttle service to the Metro North / Amtrak train station, and occasionally no cabs available.”

Apr 5, 2008 by Joe from Wilmington, NC
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[1] • Location:[5]

  • Comfy bed.
  • Attitude of help. Worst of any major chain.

“Movie did not work. Still charged. Open parking lot, charged for. Taxed for occupancy when not applicable. They are out to nickel and dime customer. No coffee in room, $ 9.00 if ordered by room service. Don't stay there!”

Apr 4, 2008 by Nicole from Chappaqua, NY
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • The steam sauna.
  • The Jacuzzi was not hot only warm.

“I would definitely return to this Hotel. The service was great. I requested a robe so I can walk down to the pool and room service brought it in a timely manner.”

Apr 3, 2008 by Osvaldo from Amarillo, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful castle like hotel with gorgeous indoor landscaped areas, pool and workout areas.
  • Brunch $22.00 a little too pricy for family outing but excellent food.

“It is close to I95 for convenience. It is impeccably clean. Has a central atrium like area where the restaurants are that is very well landscaped with artificial flowing creeks/pond etc. My kids loved it. The hotel also has numerous conference areas that are very elegant.”

Apr 3, 2008 by Jeff from New Bedford, MA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, super value.
  • Food is a little pricey, but very tasty.

“Great spot on way to NYC. Classy surroundings, nice staff, attractive hotel lobby and bar area. A great deal!”

Apr 2, 2008 by M from Andover, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • It was very good looking and professional.
  • The toiletries smell horrible/the more expensive the hotel the worse the soap and shampoo smell.

“Other then the most disgusting smelling soap and shampoo I've ever smelled in my life, the experience was terrific. Someone should tell the Hyatt that expensive sounding ingredients don't make a difference if the smell is foul.”

Apr 2, 2008 by Jackie from La Jolla, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The ground floor lobby was beautiful; it felt as if we were dining out in a warm climate even though it was cold outside.
  • My room was a little far away from elevator.

“Great time and the club room was very convenient for a quick breakfast. I loved having a glass of wine in the evening and a light bite in the evenings, too.”

Mar 30, 2008 by Nicole from Stamford, CT
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Very quiet and hotel is nestled away.
  • Concierge did not greet me or acknowledge me right away, even took a call first.

“The hotel was nicely decorated. The concierge did not seem too enthusiastic about checking me in. I waited while she took a phone call. When she got off the phone she still did not register me right away and I was the only one standing there.”

Mar 30, 2008 by A from Powder Springs, GA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[7]

  • Room and comfort.
  • No in room coffee, paying for high speed internet.

“Beautiful accommodations, doesn't cater to the business traveler.”

Mar 29, 2008 by Catherine from Tustin, CA
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[8]

  • The lobby has a very nice atrium feel. It is very pleasant to spend time in the lobby restaurant and bar.
  • The rooms need to be refurbished. They are very tired and worn.

“We stayed in Greenwich over Easter weekend to enjoy time with family in the area. Upon arrival at the hotel the outside is very pleasing and the lobby is graced with a garden atmosphere. The bar and restaurant areas are both very nice and welcoming. The rooms and bathroom have not been refurbished for sometime and are very worn and tired and in need of updating. I think the property is very nice, but Hyatt needs to invest in upgrading the rooms.”

Mar 27, 2008 by Jason from New York, NY
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Atrium and service both extraordinary.
  • Pool was sub-par to expectation set in rest of hotel.

“This is a great spot close to family we visited for Easter. It's away from ugly Stamford and transports you in to an escape with atrium.”

Amenities at Hyatt Regency Greenwich-Stamford, Greenwich

  • 24 Hour Front Desk
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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