Wyndham Drake Oakbrook

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User Reviews for Wyndham Drake Oakbrook, Oak Brook

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May 24, 2009 by John from Omaha,NE
Overall Rating: 6

• It was close to where I had to visit family and do business.
• It did not have free internet connection in rooms or lobby.

“Other than not having free internet access in the rooms or in the lobby, personnel working at the hotel were very engaging, friendly and helpful. However, maintenance-wise the room appeared to be not well kept. It appeared worn in some areas, especially around the air conditioning system. Otherwise, the people who worked for the hotel were very accommodating and the hotels overall appearance was inviting and clean if one did not look closely.”

Nov 16, 2008 by Wendy from Sheboygan,WI
Overall Rating: 10

• The beds were awesome.
• Small shower.

“This hotel was very comfortable for us I thought that it was a great value. The hotel was very nice!”

Oct 28, 2008 by Randall
Overall Rating: 9

• Price!
• Cigarette smoking in non-smoking unit.

“Nice hotel but oddly decorated. Parking was ample. Some people in the non-smoking unit were smoking - as judged by the odor in the air. The hotel needs to make sure that this doesn't happen. We will not stay in a hotel with smokers.”

Sep 1, 2008 by Jose from Orlando, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Price/location.
• NA.

“They charge for internet connection - period that finishes 3:00 pm - who would stay in the hotel that time? Crazy.”

Aug 17, 2008 by Mary from Lombard, IL
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[7]

• Location.
• Very old and very sloppy.

“This is a very old hotel that has not kept up with the times. The rooms are dirty and small. The location was very convenient.”

Aug 14, 2008 by Pam from Dallas, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• Quiet location.
• Needs updating.

“Quiet location off the main highways. Convenient to shopping and restaurants. Older building but the room was good size and clean. Bed was comfortable. Vanity in the bathroom was separate from the shower area. Great room to sleep and shower but not to spend any length of time in.”

Jul 20, 2008 by Catherine from Norfolk, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Price.
• Front desk staff, security staff could have been friendlier. hallway carpet needs replacement.

“NA.”

Jul 15, 2008 by Don from San Antonio, FL
Overall Rating: 1
Cleanliness:[7] • Staff:[7] • Location:[7]

• I liked very little about the hotel.
• As stated above, small rooms and tiny bath rooms.

“Don't use me as a reference, it would be a disaster.”

May 30, 2008 by Joe from Andover, MN
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• Nice pool.
• Older buildings.

“Overall, it was fine. There are two buildings in the complex. The mail one looks to be the original hotel with the lobby and the other is just a 2 story building with rooms.”

May 8, 2008 by Robin from Oviedo, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort and excellent food for reasonable price.
• Decor in room was jarring; way too many colors, patterns.

“I decided that the advantages far outweighed the horrible decor in the room I was in. I felt pampered, and I loved being able to use the indoor heated pool and hot tub. The restaurant is exceptional. Because I will travel to Chicago area for business, this will be my hotel of choice.”

Apr 16, 2008 by Lora from Yorkville, IL
Overall Rating: 6
Cleanliness:[9] • Staff:[2] • Location:[8]

• Inviting bar/restaurant area.
• We were given the key to someone else room and walked in on them.

“We were pleasantly surprised by how nice the hotel was when we entered; however, the man at the front desk gave us the key to someone elses room, and walked in on them! We were then apologized to, and given a new room. When we arrived in the new room, one of the complimentary water bottles left for us had been half drunken by the last guest and left for us. We called and asked for a new water bottle, and were told by the person at the front desk that someone would immediately come, they never did. We called hours later, and someone finally replaced the half drunken water bottle for us but we still had to wait hours for it to happen!”

Apr 11, 2008 by Paul from Chicago, IL
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• It had that older hotel feel.
• The rooms lacked updates, efficient cooling.

“Overall it was an average hotel, I would not go back there because of the temperature being too warm in the halls and rooms.”

Apr 10, 2008 by Robin from South Lyon, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Nice sized room for 5 people. Nice lobby and pool.
• The staff was not entirely knowledgeable and available.

“This hotel has a regular appearance from the outside, but as you walk into the lobby and notice the beautiful fresh flowers and elegant furnishings, you realize it's a bit nicer than expected. The hotel is somewhat outdated, but nicely kept. Our room was very large to accommodate our family of five and we were very happy with it. However, even though we called beforehand to confirm that we would have a room for 5, upon arrival we were informed that there were no such rooms available. A manager quickly and cheerfully resolved the situation though. They seemed short on staff. They forgot to place a roll-away bed in our room and after calling the front desk 3 times, we finally had to walk down there ourselves and request it face-to-face. No big harm though, it was a short walk. The pool area was very nice, and our children enjoyed it immensely. The water was a very comfortable temperature, and the surroundings were attractive and clean. The bell hops at the door were extremely kind and pleasant. All in all, we were happy with our stay.”

Apr 9, 2008 by Bill from Bremen, OH
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[7]

• Good location for me.
• Room had the smell of sweat.

“New management that seems to be making an effort to make your stay better. They need to spruce up the rooms though.”

Apr 6, 2008 by Robert from Edgerton, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent Hotel.
• No grab bars in tub, Water control for shower tub could easily scald.

“An upscale hotel with about any amenity you might want.”

Mar 19, 2008 by Kim from Richmond, IN
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[7]

• Outdated, needed maintenance, not clean, no internet access, very old heating/cooling system in rooms, smelled musty.

“This location was very disappointing. Did not meet the start rating I requested. It would be pushing it to say that it was even a 2 star. I have no desire to stay at this location again. It was not worth it!”

Mar 16, 2008 by Robert from Nashville, IN
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location.
• Heating system and shower didn't work.

“Old, worn out, faulty heating system, tiny bathroom with shower non-functioning.”

Mar 5, 2008 by Tesha from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I loved the atmosphere and quietness of the surrounding area.
• None.

“I really enjoyed the Hotel and the atmosphere. I actually would recommend using this hotel for any function. I ordered room service, but I limited myself because when I strolled down to the lobby I was delighted by the wonderful gourmet buffet I missed out on!”

Jan 22, 2008 by Matt from Urbana, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice rooms.
• Nothing.

“Very nice place to stay.”

Jan 10, 2008 by P. from Normal, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Has fridge, microwave, and flat screen TV.
• Nothing.

“One of the best hotels in Oakbrook Area that we have stayed so far. Very convenient location. Have excellent amenities. Very friendly staff. Even have a crib for our baby.”

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Amenities at Wyndham Drake Oakbrook, Oak Brook

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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