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Residence Inn Manchester 2-star

201 Hale Road, Manchester, CT

At the Residence Inn Hartford/Manchester, we feature all the comforts of home with Marriott's passion for making every guest feel welcome.[more]

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User Reviews for Residence Inn Manchester, Central Manchester

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 88 user ratings

Mar 11, 2008 by Debbie from Barrie, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The fireplace and kitchen, it was great for the price we paid.
  • The fireplace and the icemaker in the fridge didn't work.

“We loved the hotel and the price we got was amazing. It was close to shopping and restaurants. The only disappointment was that the icemaker didn't work and there were no ice machines and the fireplace didn't work. We arrived late; if we had arrived earlier we would've asked for a different room where the fireplace and icemaker worked.”

Feb 12, 2008 by Tiffany from Norridgewock, ME
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[10]

  • Very spacious room, comfortable bed. Very convenient.
  • Bathroom light was broken. Some hair noted in the shower and on the floor in the bathroom.

“The hotel is very centrally located, close to the mall and many other shops. All though this did make coming and going difficult at time it was well worth it. The lobby is very welcoming, staff was friendly. The room was very and comfortable. The biggest problem we had was parking, it is in short supply in the hotel lot.”

Jan 15, 2008 by Charlene from West Chester, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Breakfast and Home-like living quarters.
  • Hard to find; mattresses were bouncy; not plush.

“Residence Inn provides a good value for family travelers because they offer consistent, cleanly accommodations and enough room to relax and spread out. Good have better quality mattresses. Very good choice of breakfast foods.”

Jan 2, 2008 by Laura from Granby, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Breakfast and staff.
  • No pool.

“Excellent friendly staff clean rooms.”

Dec 18, 2007 by Jane from Vineyard Haven, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Incredible value for the money.
  • Nothing.

“Staff was extremely friendly & helpful. The room setup is great. The buffet breakfast was excellent. The hotel is very clean.”

Dec 13, 2007 by Kate from Voluntown, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The included breakfast was excellent.
  • The parking was a bit far from the entrance.

“An excellent hotel with a great location near shopping. Very friendly staff. We wouldn't definitely stay there again.”

Dec 13, 2007 by Don from Bristol, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice home away from home gets away.
  • Nothing.

“My wife and I highly recommend the Residence Inn in Manchester. It was very clean, spacious, and a real just like home feel. Shopping and dining in the area is superb. It is a perfect place to stay and Christmas shop.”

Dec 1, 2007 by Linda from Heuvelton, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everything.
  • First night our room was close to back stairs and very noisy. Complained to staff & was moved to quieter room. No problem. Staff very helpful.

“This hotel looks brand new. The rooms were spotless, bed comfortable. Breakfast which is included was awesome! Great place to stay and would go there again.”

Sep 13, 2007 by Kelly from Jackson, TN
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[6]

  • Nothing!
  • Poor staff and dirty rooms.

“I had stayed at this hotel many times prior to my last stay this month. Although I had not been here in about 5 months I expected the same level of service and staff as before. Boy was I wrong. The front desk was rude and didn't seem to care about me or my concerns that I had. When I asked to speak to the manager I was told that he doesn't have an office here and I would have to go to another hotel next door if I wanted to speak to him. What a joke! I'll be taking my business (and that of my 5 coworkers) to another hotel. Rooms were not cleaned well and breakfast was poor at best.”

Aug 23, 2007 by Susan from Sugar Hill, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The setup of the room was very good for the 3 of us. The breakfast was excellent.
  • There was a noisy room air conditioner as well as noisy central air.

“Comfortable rooms with comfortable beds. Having the kitchenette is such a bonus. Very quiet though the hotel appeared full. Wonderful breakfast each morning with a very friendly staff. Conveniently located near a mall and many restaurants. Non-smoking throughout, which was a plus. Air conditioning was odd - both a room unit and central air. Both were pretty noisy.”

Mar 13, 2007 by Mark from Wolfeboro, NH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[7]

  • Flexible, attentive service. No obvious restrictions on facility use (accommodating).
  • Lobby a bit "busy" for private tasks (reading, study, planning).

“Surprisingly spacious suite, comfortable. Front desk is attentive. Surprisingly well-stocked continental breakfast.”

Feb 7, 2007 by Bob from Binghamton, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Very conveniently located to the interstate, restaurants, mall, etc.
  • Walkways were not cleaned real well after snowfall.

“Very nice hotel for a family. Roomy and equipped well.”

May 13, 2006 by John from Riverside, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Free high speed Internet:; friendly staff; free breakfast.
  • No premium TV channels (i.e.: HBO, Show time).

“Excellent value and service. Great free hot buffet breakfast. Free high speed Internet.”

Apr 10, 2006 by Wes from China Grove, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Convenient to restaurants and the interstate.
  • Long walk to room.

“This is an excellent Residence Inn. The staff, especially in the breakfast area, are friendly and helpful. My room was clean and attractively designed.”

Apr 8, 2006 by Donna from Newmarket, NH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The buffet breakfast was quick and convenient. I appreciated this since we need to be on the road early.
  • Everything was to my satisfaction.

“The room was well maintained and clean. The hotel staff I had contact with were helpful and friendly. I would not hesitate to recommend this hotel to anyone and would stay again if in the area.”

Mar 30, 2006 by Lenny from New York, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Great room/suite; great free breakfast.
  • Tricky to find location from the highway, particularly at night.

“Excellent for the price.”

Mar 30, 2006 by Jan from Castle Rock, CO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly, helpful staff, clean, and comfortable environment.
  • Wish they had a computer for use.

“Really love staying here! Homey feeling. Nice new carpeting and good breakfast.”

Dec 14, 2005 by Jan from Castle Rock, CO
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Homey feeling, accommodating staff.
  • Carpeting in bath area needed to be replaced.

“Overall, perfect for my needs. Really like the breakfasts and quality of people.”

Dec 6, 2005 by Jan from Barrington, NH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The room was spacious, modern, and extremely nice.
  • When I checked in, the girl wanted a deposit of $100 even though we were only there overnight.

“An excellent, excellent value for the money. The room far surpassed our expectations it was spacious, very well decorated, and extremely clean. The fact that the room came with a hot buffet breakfast was an added bonus. We would highly recommend the hotel. In fact, we already have.”

Nov 16, 2005 by Judy from Acton, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • I loved the suite set up. It was great to have the mini kitchen available.
  • The radio was terrible. Nearly every station was very static.

“The Residence Inn in Manchester is conveniently located about 15 minutes from Hartford, close to shopping and restaurants, and just off I-84. A wide array of breakfast options are available in the free buffet offered each morning in the hotel lobbby. Monday through Thursday evening there is a small snack or meal offered as well.The suite set-up in the room allows you to feel more "at home" when travelling. You can sit comfortably and read or watch TV, prepare simple meals in the kitchen, or work at the desk. All this makes being away from the comforts of home a bit easier.”

Amenities at Residence Inn Manchester, Central Manchester

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fire Place
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • Iron
  • Kitchenette
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Rollaway Beds
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Wake-up Service
Hotel Representatives:

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