Comfort Inn Long Island City

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User Reviews for Comfort Inn Long Island City, New York City

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Sep 4, 2008 by Joe from Alexandria, VA
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[1]

• Staff was nice. Two long blocks from the Subway station.
• Located next to junk yard, not really across the street is a junk yard and its pretty much surrounded by projects.

“Pro: It was clean. Con: Our door would not dead bolt and the chain was broken. Does not make you feel safe. Our remote was broken. Instead of sending a concierge or front desk employee with a new remote, they sent a maintenance guy with two batteries who invited himself into our room and installed them. Slightly intrusive staff. Pro: Very professional and helpful. Con: None. Pro: Staff member was kindly escorting an attractive female wearing a cocktail dress, four inch heels, and big dangly ear-rings at 1:00 in the afternoon. Con: Two long blocks are too sketchy to walk after dark. You'll have to pay for a cab to drop you off at the door to avoid walking through large groups of people standing on corners for no apparent reason. Notes: Almost every person staying at this hotel was European which is sort of inexplicable. Why would you stay next to a junk yard surrounded by the projects after paying a thousand dollars on a flight? One thing is for sure. Don't stay here if you are not comfortable in the ghetto and don't stay here if you have children. Please understand. This hotel is rather new and very well kept. It is just out-of-place in Queens. Too nice. Our experience inside the hotel was fine, our experience outside the hotel was not the kind of experience you expect from a 2.5 star Comfort Inn and not the kind of experience you expect on vacation.”

Sep 4, 2008 by Sunnie from Troy, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[2]

• Having breakfast bar has helped.
• The room was very small and the surrounding the hotel was junkyard.

“Because we were in New York City area, we did not expect to be the luxurious place but nevertheless, it was not what I expected for the money. The rooms were very tight including bedroom and fitness/business room. I could not wait to get out of the hotel each morning so I can breathe better.”

Aug 26, 2008 by Yan from Palo Alto, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenient location, convenient facilities and nice breakfast.
• The neighborhood is a little complicated.

“The location is really convenient - only one minute from the Subway station. The staffs is helpful. We can also find a convenient printer station to print out our bus tickets. The continental breakfast is very nice. The neighborhood is a little complicated but it is not a big deal since it's less than one minute from the Subway station.”

Aug 21, 2008 by Harold from Plano, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[5]

• Continental breakfast.
• Rooms are very small, neighborhood not real nice.

“Overall what I would expect from an economy hotel.”

Aug 19, 2008 by Bruce from Clinton, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location, complimentary breakfast and comfortable bed.
• The immediate surroundings were not that attractive.

“We stayed at this hotel to tour NYC and were not expecting to spend too much time at the hotel room. It was close to the Subway which allowed us to get where we were going in Manhattan. It had a very good, basic breakfast that helped save time in getting started in the morning. The bed was comfortable and although the room was a little small. It allowed us a good base for seeing the city.”

Aug 16, 2008 by Eileen from Wauwatosa, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Close to subway.
• Not the greatest neighborhood.

“Definitely a good place to stay when traveling on a budget.”

Aug 14, 2008 by Tracey from Glendale, AZ
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[5]

• Very friendly and helpful and for price, decent room. Close to Manhattan.
• Surrounding area was very scary looking. No problems, but definitely would be viewed as ghettoish area.

“I was shocked at the decency of the inside of the hotel and the rooms compared to the surrounding area. Rooms were small, but smelled good and were clean. Continental breakfast was provided and public transportation easy to use. Only drawback was the area looked scary and ghettoish, but we had no problems while staying there, other than the tub not draining after a shower and getting switched to a smoking room (which wasn't that bad despite all of us suffering from allergies to smoke). I'd stay there again if I was on a budget.”

Aug 14, 2008 by Janet from Takoma Park, MD
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[1]

• The concierge accommodated our request for a non-smoking room and assisted us in obtaining on-street parking.
• The location was very unattractive; Neighborhood felt a bit seedy, run down. And the dump next door was a real negative.

“This is a fine place to stay if you are not concerned about on-street parking in a dark, poorly lit neighborhood that abuts a fenced in dump. The dump was visible only in the daylight, looking out our 8th floor room window. I have never been to Long Island before but it was a poor first impression. The room itself, the hotel itself, and the staff was all very good. The bed was comfortable although the room was on the small side. I give the lodging experience a C.”

Aug 14, 2008 by June from Dekalb, IL
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[5]

• They provided a sufficient continental breakfast.
• They charged us $35/night extra for a cot.

“It was very convenient for getting to all parts of NYC via the subway. The continental breakfast was sufficient, but there was not enough space for all the customers to eat each day. I was not happy about having to pay an extra $35/night for a rollaway cot to accommodate 3 people in one room. Compared to other hotels in/near NYC, it was an acceptable alternative.”

Aug 11, 2008 by Jan B. from Battle Creek, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient, wonderful helpful staff, breakfast items were to minimal in quantity.
• Price was a little high for facility but under priced for the wonderful staff!

“Great quiet location. Easy for Subway and wonderful local independent restaurants. The staff was most helpful and friendly. The housekeeping staff had a very neat and clean appearance. Room always great at end of day. Asked to have air conditioning left just a bit to make end of day and exhaustion a little more bearable. Would recommend to anyone for price. I hope to send them a thank you note.”

Aug 10, 2008 by Ayad from Markham, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• Close to Manhattan.
• Close to scrap yard.

“New construction, nice & clean, compact rooms. Close to subway. Close to Scrap yard and car maintenance garages.”

Aug 8, 2008 by Julie from Phoenix, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The staff was very friendly and helpful. The location made it easy to get into Manhattan.
• The area didn't feel as safe as I would have liked.

“For a Comfort Suites, the hotel was beautiful. The rooms were very clean and seem to have been updated recently. The only down side to the rooms is that they were quite small, but what can you expect when you are in a city as cramped as New York. I would recommend this hotel to anyone. The staff was wonderful, the hotel was clean, has a great workout room, business center, and free breakfast. The most you can get for your money.”

Aug 8, 2008 by Sallie from Albany, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[1]

• The security guard and hotel staff were very helpful.
• The hotel is not located in the best of areas.

“Overall, the hotel was nice for the area. The hotel itself appears to be new and the rooms are decent and clean. The air conditioner in the room we stayed in could have been in a better location but still did its job. The location of the hotel was very poor. Across the street there was a huge pile of trash/junk and run down buildings. However, the Subway is only 1 block away. We were told by a fellow vacationer not to travel anywhere in Long Island City by ourselves (3 women) unless we were in a taxi or walking to the Subway station into Manhattan.”

Aug 7, 2008 by Paul from Wausau, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[5]

• Close to the subway.
• Tiny breakfast eating area, shady neighborhood at night.

“The hotel provided an amazingly small but efficient room that fit the bed and TV. It was in a neighborhood that did not seem typical of a hotel placement (industrial and a bit creepy at night) but it served as an excellent stepping stone to Manhattan.”

Aug 3, 2008 by David from Newburgh, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff.
• The area was a bit seedy at night.

“Very easy travel to all parts of NYC. Very close to LGA. Buy the Metro Card at Hudson News in LGA and take one of the Q buses to the Subway and then take the N or W (try to avoid the 7 - too many stops). No need for a taxi. 7 day Metro card is $25.00. You can get anywhere using the N, W, and the 4 as well as the buses. Staff at the hotel is very nice. I got used to the area quickly. My son and I went to two Yankee games and spent time traveling around the city. We were a bit shocked at first because of the area, but the hotel and staff grew on us. We would stay there again.”

Aug 2, 2008 by Scot from Boise, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Helpful, responsive staff.
• Too expensive for where it is, but that may be my non New York perspective.

“This is a good hotel, with reasonable if smallish rooms, near public transportation. There is no parking, but on street parking is possible and generally safe. Neighborhood is somewhat rundown, but safe overall.”

Aug 1, 2008 by William from Bridgeport, WV
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• It was close to the Subway stop I used to cross into Manhattan.
• It smelled bad and the staff was not empowered to make a decision.

“Stay away from this pit. The hotel did not have a pleasant smell overall, the staff was not attentive and unwilling to stand behind their satisfaction promise. It was the worst hotel experience”

Jul 31, 2008 by Dianne from Highland, UT
Overall Rating: 4
Cleanliness:[8] • Staff:[2] • Location:[1]

• The bathrooms had been upgraded and had nice counters/hairdryers/showers.
• The hotel was located next to a salvage yard and across the street from some type of job service office, with people loitering about.

“This hotel is isolated in it's location. No parking is connected to the hotel - park where you can at your own risk. The salvage yard next to the hotel has it's junk overflowing into the street. A few sidewalk shops were around the corner, below the train stop, but they were completely boarded up at dark, covered by metal garage door-type barriers. The rooms were very small. The staff wasn't accommodating.”

Jul 31, 2008 by Jillian from Whitby, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff was amazing, very friendly.
• Finding parking was very difficult, no parking on site.

“The staff was amazing. When I got lost driving around the city and did not know where I was, I called the hotel and they were able to direct me back to the hotel without any problems. The only issue I had with the hotel was that there was not any on-site parking. That would have made the hotel absolutely fantastic.”

Jul 21, 2008 by Leslie from Parker Ford, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Location was very convenient to public transportation.
• Wireless service did not function correctly.

“Very nice hotel. It was clean and comfortable. It was very conveniently located, only 10 minutes to center city via subway. Staff was very helpful.”

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Amenities at Comfort Inn Long Island City, New York City

AM/FM Alarm Clock Business Center Continental Breakfast Desk with lamp Electronic Door Locks Elevators Exercise Gym FEMA Approved Free Newspaper Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access

Ice Machine Iron Meeting/Banquet Facilities Microwave Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Refrigerator Safe Smoke Detectors Television with Cable Wake-up Service

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