Residence Inn by Marriott Buffalo Cheektowaga

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User Reviews for Residence Inn by Marriott Buffalo Cheektowaga, Cheektowaga

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Dec 12, 2007 by John from Coudersport, PA
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[8]

• The rooms were nice and roomy.
• The hotel staff.

“My stay was terrible. The hotel staff mistakenly registered me and another party to room 223. Instead of correcting the error the front desk employee decided to attempt to break into our room with the help of two men also staying at the hotel. My wife, 7 months pregnant, and I were sleeping in the other room when I noticed the noise, went to investigate and found these two men and a woman attempting to break in. The woman worked at the front desk and informed us that we did not belong in the room and threatened to call the police! After convincing her that we did in fact register with the front desk and had valid room keys, we requested her to leave and demanded to speak with the manager in the morning. The management decided to 'comp' our stay. I will never stay at this hotel again as their staff is completely incompetent in the treatment of their guests in the face of their own mistake.”

Nov 22, 2007 by Mel from Westborough, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was helpful and friendly. The room was very clean.
• The breakfast was a bit mundane.

“All in this entire hotel was fine. The room was very clean and the staff personnel were friendly and helpful.”

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Amenities at Residence Inn by Marriott Buffalo Cheektowaga, Cheektowaga

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Checkout Fire Place Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Wake-up Service