Holiday Inn Express Springfield

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User Reviews for Holiday Inn Express Springfield, Springfield

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Sep 14, 2009 by Edmond from Wethersfield,CT
Overall Rating: 9

• The staff was very friendly and the location was good .

“This hotel was everything that I expect in a hotel. It was clean and all the staff were friendly and helpful. I have no complaints.”

Jun 4, 2009 by Emily from Keene,NH
Overall Rating: 9

• Clean rooms and lobby.

“Hotel staff was very friendly and helpful. Breakfast was good. Would have liked waffle maker though.”

Apr 9, 2009 by Ken from Cumberland,RI
Overall Rating: 10

• Convenience.
• I wish that there was a restaurant on site.

“I have stayed at this hotel twice in 3 months and had a wonderful stay both times. I will stay there again in the future.”

Sep 4, 2008 by John
Overall Rating: 7

“This is a typical Holiday Inn Express and it met my expectations.”

Aug 19, 2008 by Rick
Overall Rating: 8

• Clean, good pool, friendly staff GREAT breakfast spread.

“Easy access to town and freeway. Clean,
friendly staff, good pool and GREAT breakfast spread”

Jul 9, 2008 by Marc from Stamford, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• My first Holiday Inn experience since I was a child. I was very pleased.
• The experience and facility really did meet every expectation, and with breakfast included, what could be bad?

“As a parent visiting my child in a nearby summer camp I needed a place to sleep. The pleasantness of the experience far exceeded any expectations, truthfully. Rooms were spotless, towels and linens were perfectly white and soft. The bed and pillowing were generous and the staff offered a brand of courtesy I've only seen in Kansas City! In every way, the hotel offered everything that would come with an excellent business hotel in a major city, if not more. I would return.”

May 29, 2008 by Mona from N. Merrick, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and staff very helpful and friendly.
• All was great. Nothing to complain about!

“Hotel is kept very clean and staff is very helpful and friendly. We were very pleased with hotel and would definitely stay there again.”

Apr 30, 2008 by Jennifer from Lancaster, PA
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[9]

• This hotel has excellent artwork - there are actual signed framed prints - real art is refreshing in hotels.
• This was one of the most uncomfortable beds I've ever slept in.

“This hotel is conveniently located, has friendly staff and excellent artwork. The rooms are attractive, but the bed I had was terribly uncomfortable. Everything else about the hotel was great.”

Mar 26, 2008 by Howard S. from Redding, CT
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Well priced and location satisfactory for skiing different mountains.
• Room bathroom could have been cleaner; rear entrance is littered with thousands of cigarette butts.

“Well suited for family trips to skiing in Vermont, location allows visits to different mountains in reasonable time period.”

Mar 4, 2008 by Lynn
Overall Rating: 7

• Great location for Okemo Mountain. Quiet and friendly.

“Family friendly with a pool. Breakfast buffet if you liked. Work out room and comfortable accommodations. Many truckers liked to stay there too.”

Feb 29, 2008 by Faith from Blandford, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The friendly front desk employee at check in.
• The small bed and the free breakfast was not as advertised. No "special" cinn buns and most food gone by 7:20 am.

“Friendly check in staff, clean room, with a microwave, refrigerator. Small beds that were not the most comfortable. A half hour drive to the skiing at Okemo.”

Feb 25, 2008 by Lisa from Farmington, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, good location, good amenities.
• No restaurant or bar.

“I would definitely stay again. The hotel met all my expectations. The ease of location was a big plus.”

Jan 30, 2008 by Joe
Overall Rating: 5

“In the shower, there was a wash cloth hanging from the shower head, from the previous occupant of the room. If they missed that in cleaning the place, what else did they miss?”

Jan 4, 2008 by Hj from New York, NY
Overall Rating: 8
Cleanliness:[6] • Staff:[6] • Location:[6]

• Big room, comfortable bedding, microwave, refrigerator.
• No elevator, Narrow hidden stair to second floor rooms.

“Comfortable, clean, efficient, fine breakfast though not made fresh (food service shaped eggs, French toast). Pool area good, perfect for our family with two kids, when the trip focus was skiing. Hotel not a destination in itself.”

Jan 4, 2008 by John from Columbus, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Customer Service was great.
• Close to Ski attraction but information not readily available.

“The hotel is approximately one hour away from Killington. There is a mountain (better than Killington in my opinion) approximately 20 minutes away called Okemos. I highly recommend this mountain for snowboarding or skiing.”

Nov 11, 2007 by Ryan from Albany, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice clean new room and delicious breakfast.
• Middle of no where.

“A very nice, brand new looking hotel, with staff that were very helpful and courteous. This place has an awesome breakfast too. Most of these types of hotels just have the plain old continental breakfast, but this place had a great selection of the basics plus croissants, bacon, sausage, and a delicious cheese omelets yum. The only thing really bad about this place is that it's really in the middle of no where. It sits just off of I 91, which makes it ideal as a easy stop over if youre traveling or if rates are too high in white river junction this isn't that far of a drive.”

Jul 21, 2007 by Jean from La Canada Flintridge, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Staff was very friendly.
• Room smelled stale.

“This is a basic motor inn; however, the staff is quite friendly and the amenities are good. Repairs were being made on the room across the hall with much pounding quite early in the morning.”

Feb 25, 2007 by Howard from Redding, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Perfect location for skiing Okemos, only 30 minutes away.
• Didn't offer the hospitality late afternoon snack every day, offered only Tuesday.

“Too many pillows. Very comfortable bedding and quite clean. Met/exceeded expectations. Kids liked pool to play in. Sufficiently convenient to Okemos Mountain for skiing/snowboarding. ”

Feb 14, 2007 by Al from Guilford, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Excellent price and service. Very nice complementary breakfast.
• No hot tub.

“Staff was excellent! No problem getting a first floor room with two queen beds. Very nice dining area with fireplace and flat-panel TV. Pool was excellent, nice and warm (~87 deg f). There was a fireplace in the pool area but looks like it's not used. A hot tub would complete things for those returning from a day of skiing.”

Jan 25, 2007 by Kathi from Nazareth, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• For the price, this hotel provided excellent accommodations.
• Small towels in pool. Everything else was great.

“The hotel is right off route 91 which makes it convenient for business travelers, yet right in the heart of ski country. Next time! The staff was great. When the hairdryer did not work at 10:30 at night, the manager came back with a new one.”

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Amenities at Holiday Inn Express Springfield, Springfield

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Internet Access Iron Kitchenette Laundry/Valet Services Modem Lines in Room Multilingual Parking Pets Allowed Phone with speaker Pool Radio Refrigerator Rural/Country Safe Deposit Box Satellite TV TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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