America's Best Inn and Suites Grand Rapids

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User Reviews for America's Best Inn and Suites Grand Rapids, Grand Rapids

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Jun 6, 2006 by Dianna from Hale, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing - it was filthy and have asked for money back.
• The parties liked nothing.

“It was dirty, things were floating in the pool, water dripped from light fixtures, mold was everywhere, feces and blood were evident in the bathroom. The manager was okay but I have called and asked for a refund for both rooms. We had students there for a track meet and even the students thought it was unacceptable.”

Jun 4, 2006 by James from Rochester, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[8]

• Friendly staff, made airline check-in via Internet for us, printed result.
• Bathroom not completely clean, dust in corners, floor sticky in spots.

“Not quite up to 3-star rating. General air of imperfect maintenance, although no serious problems. Adult daughter in nearby room almost refused to stay because of bathroom dirt (also because approached by pan-handler in parking lot). I forgot to specify first floor (nobody asked) and found room was second floor and no elevator (not good for arthritis). Air conditioner controls not clear (no mention of inoperative periods which occurred, perhaps due to our improper use of controls).”

Amenities at America's Best Inn and Suites Grand Rapids, Grand Rapids

AM/FM Alarm Clock Free Local Telephone Calls Free Parking

No Smoking Rooms/Facilities Pool Television with Cable