Holiday Inn Express Hotel & Suites Grand Rapids-North

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User Reviews for Holiday Inn Express Hotel & Suites Grand Rapids-North, Grand Rapids

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Sep 14, 2008 by Alex from Dearborn, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, staff extremely professional, facilities met every expectation.
• NA.

“Immaculate hotel. My stay was extremely awesome. This hotel has everything you need all packaged so nicely. My room was large and accommodating with a king size bed and everything was very clean. I had a perfect sized desk to attend to my studying. The room is equipped with a coffee maker. I didn't even need it because they were serving free gourmet coffee round the clock in the lounge adjacent to the Lobby. I took time for a workout in the fitness room and then for a dip in the pool with some extra relaxation time in the hot tub. The elevator goes right to the fitness/spa area so you barely have to even leave your room. Continental breakfast best of all, everything felt effortless. I wished I had more time to stay and enjoy myself.”

Sep 7, 2008 by Vicky from Petoskey, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very near major mall/shopping.
• A little difficult to get to, just follow signage!

“Great staff here, lovely public areas, very comfy bed with lots of comfy pillows; good bath linens and great shower. Great value here, great place to stay.”

Aug 1, 2008 by Jane from Allen Park, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean and confidently located for dining, and shopping. The staff was very helpful and pleasant.
• No complaints.

“I was very pleased with the cleanliness and location of the hotel. Would recommend it.”

Jul 28, 2008 by John from Riverside, IA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Excellent breakfast facility.
• Nothing.

“Ideal for travelers. Close to interstate, clean with good service. Good breakfast and adequate pool and exercise facility.”

Jul 19, 2008 by Karen from Champaign, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[6]

• The staff was excellent!
• Just a little too far off the main road.

“This hotel is clean & comfortable. The staff was excellent. The room was very spacious and comfortable. I would definitely stay here again.”

Jul 17, 2008 by Jennifer from Lorain, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, very convenient location, very attractive facility.
• There was nothing I did not like.

“Excellent value for the price, would definitely want to stay at this hotel again.”

Jul 7, 2008 by Robert from Bluffton, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[2]

• New and very clean.
• Behind mall off beaten path.

“Nicest Holiday Inn Express I have ever stayed in.”

Jun 29, 2008 by Jan from Newark, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The were most helpful considering we had bikes we wanted in our room.
• Hard to find.

“The staff were knowledgeable regarding the local bike path and allowed us to take our bikes to our room without any hassle. The breakfast was fantastic!”

May 29, 2008 by Tony from Chicago, IL
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[1]

• The room was super clean and fresh.
• Disposable coffee cups won't fly in our new green era.

“Everything about this hotel was pretty great, except the location in a sprawl suburban wasteland. There are some things to do sort of nearby, but not within walking distance. Also the breakfast buffet was just average. The coffee was weak and like all of these sorts of buffets, it is difficult or impossible to make healthy choices about what to eat.”

May 19, 2008 by Erica from Jenison, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, very friendly, well taken care of.
• Nothing bad.

“Clean, crisp, very friendly, surprisingly elegant.”

May 12, 2008 by Christopher Q. from Ringgold, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• New, comfortable, friendly, convenient.
• Curtains: limited privacy and increased light during sleep.

“Exceeded expectations, friendly staff, convenient location to dining and travel, decent exercise equipment, would stay there again without question.”

Apr 30, 2008 by Geraldine from Burton, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very accommodating.
• Didn't not find anything.

“The location of the hotel was great, in a area with plenty of restaurants and even shopping, just 10 min from Grand Valley state (downtown).”

Apr 24, 2008 by Jen from Bellevue, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved the fact that they had an outdoor space for my children to play.
• We did not have a refrigerator in our room.

“The staff was wonderful they treated my children like they were people and not little monsters (even if they were at times). The room was nice and overall quiet we only heard the neighbors TV once and being on the bottom floor I expected to hear noise from the room above me but we did not.”

Apr 21, 2008 by Danny from Broken Arrow, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very nice.

“Very nice room, enjoyed pool and workout area.”

Mar 31, 2008 by Bill from Madison, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Business center.
• Frost on my windshield in the morning.

“Good facility with excellent breakfast bar.”

Mar 5, 2008 by Jennifer from Lorain, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, excellent service.
• There was nothing I did not like.

“This was our first experience at Holiday Inn Express and we would definitely come again. Great value for the price.”

Mar 5, 2008 by Tom from Farmington Hills, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Pleasant staff and super delicious cinnamon rolls.
• A bit noisy on weekend nights.

“I was even upgraded so my room included a Jacuzzi bath. very nice. The location is excellent, near the freeway, very close to a major shopping center with numerous chain restaurants. Only ten minute drive to Downtown Grand Rapids.”

Mar 5, 2008 by Jennifer from Alpena, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The spaciousness of the room. The breakfast was very nice and the dining staff was attentive to the consumers needs.
• Finding parking was difficult with the snow.

“The hotel was centrally located in the northern part of Grand Rapids and easy to locate. I was able to check in with ease. The room was clean and orderly. The pool area was relaxing and the water temperature was perfect. The staff was friendly.”

Feb 25, 2008 by Chelsea from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience, flexibility.
• No restaurant (not expected though).

“In a great location, very clean, close to everything in the area. We are actually looking to possibly move to that location because of our impression brought on by the hotel. Also, they were flexible with an extended checkout because we overslept. Overall, very happy with our experience.”

Feb 20, 2008 by C.H. from Edmore, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Great Linens!
• The shampoo/conditioner had an odd butterscotch/cinnamon smell.

“You can't beat the hotel for the money. Clean, up-dated, family-friendly, and free continental breakfast! We would definitely stay again.”

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Amenities at Holiday Inn Express Hotel & Suites Grand Rapids-North, Grand Rapids

AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Modem Lines in Room Pool Radio Rollaway Beds Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service