Ramada Plaza Grand Rapids

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User Reviews for Ramada Plaza Grand Rapids, Grand Rapids

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Sep 4, 2008 by Joy from Traverse City, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was nice.
• Needs updating on the interior.

“Very family friendly and cool for people with young kids.”

Sep 4, 2008 by Kryna from St. Joe, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large rooms, great cleaning staff, nice decoration.
• All good?

“This was a great hotel that I would recommend to anyone.”

Sep 2, 2008 by Leonard from Lake Isabella, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Waterpark was fun.
• No refrigerator in room.

“Nice place to stay on a mini-vacation. Right in the middle of the mall area on 28th street. Quiet and comfortable though.”

Aug 30, 2008 by Brian G. from Willis, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• They have taken great pains to present this hotel as family friendly.
• The carpeting in the downstairs hallways needs to be cleaned/replaced.

“A very clean, inviting and comfortable hotel with a friendly, helpful staff at every level. Anyone with children will be delighted to find that their indoor pool amenities include a huge slide, pool tables, game room, etc. The restaurant was clean, efficiently run and offered a full breakfast at a very reasonable price. I highly recommend this hotel. It defied every perception I ever had about Ramada hotels.”

Aug 20, 2008 by Sheryl from Ortonville, MI
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Location.
• Bedding very old, had cigarette burns in bedspread.

“Nice hotel for price. However, need to update pillows and bedding. Pillows very uncomfortable and bedding was worn. Should have non-smoking by floor. We could smell cigarette smoke in our room from the other rooms on our floor.”

Aug 15, 2008 by Sheila from Blue Bell, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A fridge, microwave, very friendly and helpful, family friendly.
• I loved everything.

“The gentleman on duty was a great help as there was a mix up on dates. The room was very lovely and the beds were very comfortable. I loved our short time there and would love to return.”

Aug 4, 2008 by Ron from Okemos, MI
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[6]

• Near a lot of amenities, restaurants.
• Not clean, unpleasant staff, smell.

“I was just spending the night. I got a non smoking room with cigarette smell. Good to spend a night. Room was clean.”

Jul 24, 2008 by Amy from Olympia, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[9]

• The location was great with many restaurants and shopping close by.
• They said that check in was at 3:00pm on the receipt I received but it wasn't until 4:00pm.

“The shuttle service was supposed to run every half hour but there was not one available when we needed it (3:00pm on a Monday) so we had to pay for a cab to the airport. We will probably not stay there again. The bathroom was horrible. It had bad lighting, no fan, and the showerhead was moldy.”

Jul 20, 2008 by John from Grand Rapids, MI
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[7]

• Internet access; fairly comfortable bed.
• The room was not cleaned well; change on the floor; bathroom had mildew growing; noisy kids were running the hallways.

“This hotel seems to be more for family use (e.g.: water park). As a result, it is noisier than many hotels. The upkeep of the rooms is sub standard for a hotel of this rating.”

Jul 15, 2008 by Tisha from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• How close we were to the pool and old Chicago pizza.
• Most of the games were out of order or taking quarters other then that we loved it and will return.

“Spacious, clean and quiet.”

Jul 11, 2008 by Scott from Warren, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Clean room.
• Wallpaper near HVAC unit.

“A surprisingly nice Ramada. Lobby area was nice with a professional friendly staff. Room was well maintained with a comfortable bed. Bathroom was small but clean with great shower pressure.”

May 27, 2008 by Frieda from Dunnville, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and service oriented.
• There was not anything that I was not pleased with.

“The room and all the facilities were well looked after. The staff was very friendly and helpful and very eager to please. The rooms were quiet and it was easy to get a good night sleep.”

May 27, 2008 by Colleen from Ripon, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• No office service to receive my email and print it out.

“Good hotel for the price.”

May 6, 2008 by Jason from Woodbridge, VA
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[5]

• Indoor pool.
• Old rooms, smelled like chlorine.

“The public spaces were very nice but the actual room was old and small. The indoor water park actually consisted of one indoor pool and one waterslide. That hardly constitutes a water park. The waterslide looked very nice but it was only open on the weekend so we did not get to use it. The room was adjacent to the pool area and the heat/air unit drew in chlorinated air that smelled very strongly in the room. Also, the game room required tokens for all of the games and the games made loud noises all throughout the night which was very annoying and made it hard to sleep. The fax was supposed to be complimentary but they charged $1 per page. Overall we were not impressed with this hotel for the price and star level. Would not stay there again.”

Apr 30, 2008 by Megan from Elk Rapids, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel staff was extremely helpful even printing a map to my next destination for me.
• The hotel was loud evening into the night. I was awakened at least 2-3 times in the night.

“The hotel was nice overall, nothing fancy, pretty standard. It was loud at night. The staff even warned me when checked in that the upper floors tend to be quieter. The pool and waterslide were very fun but very crowded as the pool is quite small. Kids were jumping from the sides and almost landing on other kids! The location is great, right by the mall and all the shopping, restaurants, and businesses on 28th street!”

Apr 27, 2008 by Brian from Chelsea, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location for our trip in nice part of city.
• Pool smell was strong in our room and no complementary breakfast.

“Ok by most standards but some amenities, (restaurant), was closed. Seemed like hotel was on it's way down or passed it's prime in quality.”

Apr 17, 2008 by Tina from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our room was very nice and refreshing.
• To much chlorine bleach in the pool.

“Our room was nicely done. The bed was comfortable and it was such a relaxing stay.They have a really nice pool area with a water slide. The pool was so nice and warm, not cold like most hotels. The kids got the run of the pool for most of the day and that was wonderful, but the best thing about it is that they really do close down the pool for the kids and let the adults only have the pool for the last hour of the night. The only down side of the pool was they use to much chlorine in it and it made my eyes and skin burn. The next day I had to get some eye drops for my eyes. Their on sight restaurant was awesome, I recommend the garlic cheese bread with the marina sauce for an appitizer. That was the most amazing garlic cheese bread I have ever ate. There pizza was good too but sorry to say it was nothing amazing, it was just pizza. I would recomend this hotel to others. It's a family hotel, but can be good for a retreat for two. We did have a problem with a group of teens hanging out in the hall and making a lot of noise, but the hotel staff pretty much took care of that.”

Apr 9, 2008 by Princess from Battle Creek, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The location was awesome.
• Kids screaming in the hall, hot tub broken, beds rock hard!

“I understand it was to no fault of the hotel staff; it was the dumb parents who allowed their kids to rudely run up and down the hall and all hours. Adult pool hours were only an hour after the kids, which was unfair-at least it should have been the rest of the night. The location is walking distance from the movies and plenty of restaurants-it was the most pleasant part of my stay. Rooms were nice although the beds were extremely hard. It seems like there should have been a mini fridge in the rooms.”

Feb 24, 2008 by Kim from Milford, MA

Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was extremely professional and friendly.
• My room was adjacent to the pool and therefore extremely hot and humid.

“The hotel did have room service despite not having an onsite restaurant. Unfortunately, the hotel is busy and rooms are in demand and I ended up adjacent to the pool so due to the extreme heat and humidity I needed to keep the air conditioner on for my entire 2 night stay. It was quite warm despite a frigid temps and a snow storm which loomed during my stay. Sondra, at the front desk, was spectacular and excels in customer service. She made my stay quite enjoyable and happily tended to my requests.”

Feb 21, 2008 by Jackie from Saginaw, MI
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[7]

• Location.
• Pool overcrowded I counted over 60 people in at one time. Water was murky I did not go in.

“Very noisy and pool area over crowded. Water was murky. Breakfast not a good set up. Too many people, not enough room to sit, food ran out. Was disappointed in our stay.”

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Amenities at Ramada Plaza Grand Rapids, Grand Rapids

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Audio Visual Equipment Bar/Lounge Breakfast Bus Parking Business Center Coffee Maker in Room Conference Facilities Connecting Rooms Continental Breakfast Copy Service Courtesy Car Elevators Express Checkout Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Game Room Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool Ice Machine Indoor Pool Iron

Ironing Board Jacuzzi Kitchenette Laundry Service Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room Modem in Room No Smoking Rooms/Facilities Over Sized Rooms Overhead Projector Parking Pool Pool View Recreational Vehicle Parking Refrigerator Restaurant Room Service Safe Safe Deposit Box Shops/Commercial Services Sitting Area TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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