Radisson Grand Rapids North

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User Reviews for Radisson Grand Rapids North, Grand Rapids

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Sep 4, 2008 by Barbara from Fenton, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The dining room was very nice and pool also.
• We were expecting a refrigerator and it was not in our room.

“We liked the hotel except for the fact that we were left with the assumption that every room had a refrigerator. The staff was very accommodating when we found a dirty comforter, mold in the tub and a broken sleep number bed.”

Aug 7, 2008 by Dave from Trafalgar, IN
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[3]

• Friendly.
• Location.

“For business travelers, its a medium level property. For anyone else, the location is poor; its a rough, industrial neighborhood. It overlooks the river, but there are no features to allow you to enjoy it, it seemed more like it was overlooking a swamp. OVERRATED!”

Jul 28, 2008 by Chris from North Branch, MI
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[4]

• Friendly staff.
• Hotel was in a good location.

“Hotel staff was extremely friendly and courteous at all times. They are the best thing about the hotel. Hotel is located about 2.5 miles north of downtown, so walking to venues takes some time. For leisure travelers like myself, this hotel really was not suited for my liking. I do, however, think this hotel is a great stay for business travelers.”

Jul 10, 2008 by Consuelo from Detroit, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The Landing restaurant gets 4 stars.
• NA.

“The front desk and the restaurant employees are efficient and excellent workers. The hotel does need micro waves in the room, especially with children traveling.”

Jul 10, 2008 by Latoya T. from Lansing, MI
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to where I needed to be.
• I didn't get two double beds.

“It was nice.”

May 8, 2008 by Elaine from Southgate, MI
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[6]

• Gave me late check out without hassle.
• Smelled like buffet food strongly on the first floor.

“Nice hotel-great staff!”

Apr 30, 2008 by J. from Evanston, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was incredible! They went above and beyond at each and every step.
• The glasses in the bathroom were dirty, and the door hanger menu for room-service breakfast that was on the bed was crumpled and dirty.

“Even with a couple minor setbacks in the room, I was overall impressed with this hotel. The crowning aspect was the incredible staff! The bartenders were very friendly even though we came in 15 minutes before closing, and the young lady at the front desk, I have to say, was the best employee of any company that I have ever dealt with. Very friendly and super helpful.”

Apr 16, 2008 by Paul from Tecumseh, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• It was quiet, romantic and the room was pretty.
• The spout for the sink was too far back and water always go on the counter.

“Pool and hot tub were nice.”

Mar 4, 2008 by Laurie from Lowell, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The fireplace in the lobby is very nice.
• The outside front sliding door was broken, so the lounge in the lobby was cold.

“It's a good place to stay overnight.”

Feb 18, 2008 by Bob from Milwaukee, WY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The staff at the bar was very friendly.
• The room was not that nice.

“Adequate chain hotel. The bar staff is very friendly. The price is right, but don't expect anything special. Breakfast at the hotel restaurant was also reasonable and good.”

Feb 12, 2008 by C from Chicago, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[4]

• My room had a bed and a television.
• Staff, restaurant/lounge, distance from other things to do.

“This is a 2-star hotel experience. From the tiny room, to the restaurant that felt like a geriatric center and the lounge that featured the styling of an awful cover band, you're in for a real treat. Enjoy.”

Feb 10, 2008 by Chris from Grand Blanc, MI
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[7]

• No comment.
• The sleep number bed is extremely uncomfortable.

“The bathroom was cramped the bed was not comfortable at all and the elevator was unbelievably slow.”

Jan 24, 2008 by Loraine from Vicskburg, MI
Overall Rating: 9
Cleanliness:[8] • Location:[10]

• Friendly staff, great music in lounge, except smoky, good buffet for breakfast, Jacuzzi was hot.
• Heating unit in room was quite noisy, couldn't tell if the sleep comfort bed worked.

“There was easy access to the hotel. Our room was delightful. Accommodations were close to what we wanted to visit Downtown Grand Rapids.”

Jan 22, 2008 by Becky from South Lyon, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfort bed, pool for kids.
• Not enough parking.

“Great rooms, hotel staff was really nice and very accommodating. Only complaint, there was not enough parking. The hotel was booked when we were there. Great for families.”

Dec 19, 2007 by Aynslinn from Des Plaines, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Nothing.
• See below. Sent a customer service e mail 12/18.

“When we checked in, our room was filthy. The bed had been made but the used towels were crumpled all over the floor and there was urine on the toilet seat. We were then placed in another room that was quite dingy. There was mildew in the shower and the bathroom cleanliness was less than ideal. We had a very poor night's sleep as the snow plow had been burning tires since 4:30 a.m.”

Dec 1, 2007 by Roy from Carol Stream, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly staff.
• Room was OK, nothing special.

“This hotel is a solid 2 star hotel not a 3. I expected quite a bit more for a 3 star hotel. There was nothing wrong with the room- just nothing special.”

Nov 1, 2007 by H W. from Annapolis, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[4]

• It suited the mission.
• Downtown and airport connection requires cab or rental car use.

“Suited a business oriented mission. Staff friendly. Clean. Works. Restaurant and lounge appropriate.”

Oct 21, 2007 by Michelle from Union City, MI
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[7]

• Easy access to major grand rapids events.
• Poor water pressure, no breakfast offered, pool needed to be cleaned.

“Easy check-in and check-out. Was shocked to not have even a small complimentary continental breakfast offered! The pool needed to be cleaned. Bathrooms had poor water pressure, no exhaust fan and some dark stuff in corners of shower stall. As far as I am concerned, the staff was friendly and helpful but the hotel itself was not a three star hotel.”

Aug 28, 2007 by Chester from Asheville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[6]

• Location and price.
• Next to highway lots of construction when we visited.

“Location is near downtown, price was not as good as some other cities we have visited, and GR seems to be a business town.”

Aug 27, 2007 by Keith from East Rockaway, NY
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[4]

• Absolutely nothing.
• Blasting drunken karaoke music at front desk. Bed horrible.

“This is a 30-year-old Holiday Inn gone badly.”

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Amenities at Radisson Grand Rapids North, Grand Rapids

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Charge for rollaway. City Center Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Continental Breakfast Copy Service Cribs Available DVD rental available at Blockbuster. Elevators Exercise Gym Express Checkout Express check-in Fire Alarm with Light Fitness Center or Spa Free Newspaper Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily

In room safe available on request Indoor Pool Iron Ironing Board Jacuzzi Laundry/Valet Services Microwave Modem in Room Multilingual On the River Outdoor Tennis Outdoor parking at the hotel. Pets Allowed Pool Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Sauna Shops/Commercial Services Smoke Detectors Sofa Bed TRANSLATOR SERVICE Television with Cable Tennis VCR rental at hotel. WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wheel Chair Access