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Comfort Suites Downtown Buffalo
601 Main Street,
Buffalo, NY
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Average User Rating: 7.5 Cleanliness:[7.0] • Staff:[8.0] • Location:[8.0] Based on 368 user ratings |
Apr 27, 2008 by
John from Shawnee Mission, KS
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[8]
“Great location for business travelers and they have spacious, suite-like rooms. Free parking included. However, rooms are showing their age and the bedding/mattress are not comfortable.”
Apr 23, 2008 by
Tina from Fredonia, NY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“My sister and I met in Buffalo and wanted a comfortable hotel where we could visit and attend the theatre and be in walking distance of good restaurants. We enjoyed the living room atmosphere for visits and the dinette for sharing our breakfast. Coffee in room was also very good.”
Apr 8, 2008 by
Angelita from Elizabeth, NJ
Overall Rating: 5
Cleanliness:[10] •
Staff:[5] •
Location:[5]
“The bed was like a rock. I can not sleep at night due to the train right on my window. I went to the front desk to change room but could not be done. Overall I will never stay at this hotel again.”
Mar 30, 2008 by
Michael from Orme, AZ
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“With a great Downtown location, clean spacious suites and a friendly attentive staff I would recommend Comfort Suites Downtown Buffalo to anyone. TGI Friday is the hotel restaurant, and there are many other great dining experiences to be had within a short walk of Comfort Suites. I look forward to returning there on my next trip to Buffalo.”
Mar 28, 2008 by
Helen from Steilacoom, WA
Overall Rating: 3
Cleanliness:[1] •
Staff:[5] •
Location:[3]
“Although the desk staff was friendly and helpful, the housekeeping staff was poor. The rooms are extremely worn and cleanliness was questionable. The parking is a block and a half away. Location is inconvenient as Main Street is not open to car traffic in front of the hotel.”
Feb 14, 2008 by
A from West Henrietta, NY
Overall Rating: 2
Cleanliness:[1] •
Staff:[3] •
Location:[1]
“The parking was 2 blocks away and they had no escorts and staff couldn't understand why I asked about it. The appliances were all from at least before 1995, TV remote without batteries. Bed very uncomfortable. Not vacuumed, stains on walls and appliances. Internet and Breakfast were the only highlights.”
Feb 13, 2008 by
Dina from Rochester, NY
Overall Rating: 7
Cleanliness:[8] •
Staff:[5] •
Location:[8]
“It was fine to only sleep and get up and go. I would not ever go again do to the gloominess of the hotel. I also would not have chosen due to parking purposes, too far and someone from the hotel staff should do that for you.”
Feb 9, 2008 by
Ed from Kennedy, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“The people were friendly and helpful. The continental breakfast was much better then some others we've had. The room was clean and comfortable, but there were a few minor repairs that were needed.”
Jan 1, 2008 by
Joann from Asheville, NC
Overall Rating: 3
Cleanliness:[2] •
Staff:[7] •
Location:[6]
“I would not recommend this hotel to another person; it needs updating, and appeared unclean. I itched when sleeping in the bed.”
Nov 29, 2007 by
Kathy from Hamburg, NY
Overall Rating: 6
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“The location of the hotel was very convenient to downtown attractions such as the theatre and entertainment districts. The parking was free, but the ramp was quite far from the hotel. I liked having TGIF's right there and the breakfast that was included was very good as well. The hotel definitely needs some updating. The beds were very uncomfortable, but the room was clean. I also felt very secure there too. Overall, it is a nice hotel for the price I paid.”
Nov 26, 2007 by
Twinstars from Richmond Hill, ON CA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“The staff was very friendly, especially the breakfast guy. The lobby was warm and inviting. Room had a great layout, with two TVs and cute French doors separating bed from sitting area. Very quiet.”
Nov 21, 2007 by
R from Earlville, NY
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[6]
“This is the best place to stay if catching a show at the town ballroom. The cult rocked!”
Nov 20, 2007 by
Tim from Elmira, NY
Overall Rating: 7
Cleanliness:[8] •
Staff:[6] •
Location:[7]
“After reading several bad reviews we were pleasantly surprised with the cleanliness and state of the room. The suites were nice, comfortable and clean. No complaints and would stay again.”
Nov 18, 2007 by
Catherine from Ontario, CA
Overall Rating: 5
Cleanliness:[6] •
Staff:[10] •
Location:[10]
“Staff very helpful, hotel very well located. Just worn out .needs a bathroom makeover as does all the furniture.”
Oct 9, 2007 by
Jun Bok P. from Chapel Hill, NC
Overall Rating: 4
Cleanliness:[3] •
Staff:[7] •
Location:[6]
“Not recommended.”
Oct 2, 2007 by
Randall from Mesa, AZ
Overall Rating: 1
Cleanliness:[1] •
Staff:[2] •
Location:[1]
“The hotel was gross. The bathroom was filthy and the bedding was disgusting. I will never stay there again!”
Sep 27, 2007 by
Don from Woodbridge, VA
Overall Rating: 5
Cleanliness:[4] •
Staff:[6] •
Location:[7]
“Rooms need updating. Walls and floor were marked up. If Id known that parking was two blocks away, I would have not stayed there. Price was good, but I feel I sacrificed to much for that.”
Sep 24, 2007 by
Beth from Buffalo, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[7]
“This is a lovely place, but a little hard to get to and hard to negotiate parking for.”
Sep 22, 2007 by
Michael from Norfolk, VA
Overall Rating: 7
Cleanliness:[4] •
Staff:[9] •
Location:[10]
“This suite was spacious and well designed. I like the fact that you could separate from loved ones if you wanted but very romantic if you didn't. Location was a plus! With downtown bars within blocks and the city trolley at the hotel's front door there was no need for the use of a car. It took 75 cents and a 20-minute drive to get to the falls. TGI Fridays had great meals at a very affordable price and was conveniently located next to the hotel's lobby. Amenities included full cable, high speed internet, and full breakfast all at no additional charge. Now for the bad news, the room's bathroom was very dirty with hairs everywhere. We even had to use our own emergency supply of toilet paper. The televisions were small and pre-1995. Downtown parking was free but once you unloaded the vehicle you had to utilize the lot three blocks away.”
Sep 21, 2007 by
Kristin from Amherst, NY
Overall Rating: 2
Cleanliness:[2] •
Staff:[1] •
Location:[9]
“The elevators were not working, we were unable to take the stairs up. The hotel staff was rude when I asked them if I could just take the stairs to the second floor. The hotel was in a good location, but the price was far too high for what the room actually was. The room was not clean.”
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