Comfort Suites Downtown Buffalo

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User Reviews for Comfort Suites Downtown Buffalo, Buffalo

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Apr 27, 2008 by John from Shawnee Mission, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Large rooms (suites) with refrigerator and microwave and free parking.
• Very dated room decor with old furnishings.

“Great location for business travelers and they have spacious, suite-like rooms. Free parking included. However, rooms are showing their age and the bedding/mattress are not comfortable.”

Apr 23, 2008 by Tina from Fredonia, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The dinette and couch and coffee table was wonderful for visiting.
• Pillows/ minor plumbing problems.

“My sister and I met in Buffalo and wanted a comfortable hotel where we could visit and attend the theatre and be in walking distance of good restaurants. We enjoyed the living room atmosphere for visits and the dinette for sharing our breakfast. Coffee in room was also very good.”

Apr 8, 2008 by Angelita from Elizabeth, NJ
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[5]

• Clean.
• To noisy and very uncomfortable bed.

“The bed was like a rock. I can not sleep at night due to the train right on my window. I went to the front desk to change room but could not be done. Overall I will never stay at this hotel again.”

Mar 30, 2008 by Michael from Orme, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Suite as opposed to room made it perfect for an extended stay. Location was outstanding.
• A pool would have been a nice addition.

“With a great Downtown location, clean spacious suites and a friendly attentive staff I would recommend Comfort Suites Downtown Buffalo to anyone. TGI Friday is the hotel restaurant, and there are many other great dining experiences to be had within a short walk of Comfort Suites. I look forward to returning there on my next trip to Buffalo.”

Mar 28, 2008 by Helen from Steilacoom, WA
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[3]

• Most of the staff was helpful and friendly.
• Dirty, inconvenient location.

“Although the desk staff was friendly and helpful, the housekeeping staff was poor. The rooms are extremely worn and cleanliness was questionable. The parking is a block and a half away. Location is inconvenient as Main Street is not open to car traffic in front of the hotel.”

Feb 14, 2008 by A from West Henrietta, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[1]

• Dirty, very outdated, bad parking.

“The parking was 2 blocks away and they had no escorts and staff couldn't understand why I asked about it. The appliances were all from at least before 1995, TV remote without batteries. Bed very uncomfortable. Not vacuumed, stains on walls and appliances. Internet and Breakfast were the only highlights.”

Feb 13, 2008 by Dina from Rochester, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location to local bars.
• We have to park the by our own and was too far.

“It was fine to only sleep and get up and go. I would not ever go again do to the gloominess of the hotel. I also would not have chosen due to parking purposes, too far and someone from the hotel staff should do that for you.”

Feb 9, 2008 by Ed from Kennedy, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• For the price it was great, continental breakfast was very good.
• The room needs a few minor repairs.

“The people were friendly and helpful. The continental breakfast was much better then some others we've had. The room was clean and comfortable, but there were a few minor repairs that were needed.”

Jan 1, 2008 by Joann from Asheville, NC
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[6]

• Staff responsive.
• Cleaning staff threw out some items we did not want thrown out (toothpaste, and eye contact case).

“I would not recommend this hotel to another person; it needs updating, and appeared unclean. I itched when sleeping in the bed.”

Nov 29, 2007 by Kathy from Hamburg, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[10]

• I liked that the rooms had a refrigerator and microwave in them. I liked the bedroom separate too.
• The pullout sofa was awful and the mattress on the bed was warped and extremely uncomfortable.

“The location of the hotel was very convenient to downtown attractions such as the theatre and entertainment districts. The parking was free, but the ramp was quite far from the hotel. I liked having TGIF's right there and the breakfast that was included was very good as well. The hotel definitely needs some updating. The beds were very uncomfortable, but the room was clean. I also felt very secure there too. Overall, it is a nice hotel for the price I paid.”

Nov 26, 2007 by Twinstars from Richmond Hill, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room has nice layout, includes a great breakfast in the morning.
• The bath tub looked dirty. It is ok if you just want a shower.

“The staff was very friendly, especially the breakfast guy. The lobby was warm and inviting. Room had a great layout, with two TVs and cute French doors separating bed from sitting area. Very quiet.”

Nov 21, 2007 by R from Earlville, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Good price for a city center hotel.
• Off premise parking.

“This is the best place to stay if catching a show at the town ballroom. The cult rocked!”

Nov 20, 2007 by Tim from Elmira, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Good location rooms were good.
• Carpets were worn and wrinkled.

“After reading several bad reviews we were pleasantly surprised with the cleanliness and state of the room. The suites were nice, comfortable and clean. No complaints and would stay again.”

Nov 18, 2007 by Catherine from Ontario, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[10] • Location:[10]

• Separate living area from the bedroom.
• Bed was rock hard, and hotel needs a makeover, it is worn.

“Staff very helpful, hotel very well located. Just worn out .needs a bathroom makeover as does all the furniture.”

Oct 9, 2007 by Jun Bok P. from Chapel Hill, NC
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[6]

• Free wireless internet, free breakfast.
• Old bed and bedding should replace long before.

“Not recommended.”

Oct 2, 2007 by Randall from Mesa, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• The price.
• It was dirty. I would have been better off sleeping in my car.

“The hotel was gross. The bathroom was filthy and the bedding was disgusting. I will never stay there again!”

Sep 27, 2007 by Don from Woodbridge, VA
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[7]

• Location to downtown activities.
• Parking 2 blocks away and room was in bad condition.

“Rooms need updating. Walls and floor were marked up. If Id known that parking was two blocks away, I would have not stayed there. Price was good, but I feel I sacrificed to much for that.”

Sep 24, 2007 by Beth from Buffalo, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• It's all-suites and has free parking.
• Parking is too far away.

“This is a lovely place, but a little hard to get to and hard to negotiate parking for.”

Sep 22, 2007 by Michael from Norfolk, VA
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[10]

• Close to the falls and in the heart of nightly activities Downtown.
• Room had a dirty bathroom and refrigerator, and the televisions were made in the early 90s.

“This suite was spacious and well designed. I like the fact that you could separate from loved ones if you wanted but very romantic if you didn't. Location was a plus! With downtown bars within blocks and the city trolley at the hotel's front door there was no need for the use of a car. It took 75 cents and a 20-minute drive to get to the falls. TGI Fridays had great meals at a very affordable price and was conveniently located next to the hotel's lobby. Amenities included full cable, high speed internet, and full breakfast all at no additional charge. Now for the bad news, the room's bathroom was very dirty with hairs everywhere. We even had to use our own emergency supply of toilet paper. The televisions were small and pre-1995. Downtown parking was free but once you unloaded the vehicle you had to utilize the lot three blocks away.”

Sep 21, 2007 by Kristin from Amherst, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[9]

• Close to the nightlife scene.
• Hotel staff was rude and overall experience at the hotel was not good.

“The elevators were not working, we were unable to take the stairs up. The hotel staff was rude when I asked them if I could just take the stairs to the second floor. The hotel was in a good location, but the price was far too high for what the room actually was. The room was not clean.”

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Amenities at Comfort Suites Downtown Buffalo, Buffalo

AM/FM Alarm Clock Air Conditioned Brailled Elevators Coffee Maker in Room Continental Breakfast Copy Service Elevators Exercise Gym FAX FEMA Approved Free Airport Shuttle Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies

Iron Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room No Smoking Rooms/Facilities Radio Ramp Access to Buildings Refrigerator Restaurant Room Service Safe Deposit Box Smoke Detectors TV Remote Control Telephone Television with Cable Wake-up Service