Comfort Suites Downtown Buffalo

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User Reviews for Comfort Suites Downtown Buffalo, Buffalo

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Oct 21, 2009 by Jennifer from Melbourne,Austria
Overall Rating: 10

• A
  lovely spacious hotel.

“A
lovely relaxing hotel, nice helpful staff, hotel was close to theaters & restaurants also close to bus stops (not everyone has a car) we extended our stay here and would recommend this hotel certainly got value for money.”

Sep 3, 2008 by Matt from Alabama, NY
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[6]

• Close to night life.
• Room was dirty, too expensive.

“The hotel was ordered based off of convenience. Rooms were out dated and not very clean. Also we had to change our door swipe cards 5 or 6 times in one evening because they would not stay activated. Front desk manager was showing his frustration with visitors and it did not look good for the company.”

Aug 24, 2008 by Desiree from Newmarket, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Rooms were a good size and bed was comfortable. Also liked that bedroom had a door that closed off from the rest of the suite.
• Very noisy at night due to clubs and cars in area.

“Rooms are comfortable and a good size. Carpets didn't seem that clean. Close to restaurants and bars, also very noisy due to proximity. Even with closed windows noise could be heard. Parking not available at hotel, but a few blocks away.”

Aug 14, 2008 by Candace from Hamburg, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• The mattress on the sofa bed kept falling through the frame. Very uncomfortable to sleep on.

“The hotel was great if there is only 2 of you staying. The sofa bed was horrible to sleep on. The mattress kept falling through frame and I barely slept at all! Otherwise the room was in a great location.”

Jul 31, 2008 by Liz from Kenmore, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Great location to bar district - that is why I chose it.
• The tub was dirty looking, sink was clogged, TV was old, fridge didn't close.

“I think 15 sums it up pretty well. There were a number of problems with the room, but the purpose of the room was a bachelor party and it worked well. We all had enough room (there were 6 of us before we went out and 5 stayed over). The king size bed was large enough for three women.”

Jul 30, 2008 by Roger from Zionsville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient, enjoyed our stay. Chicken wings less than 9 blocks away!
• Nothing.

“Convenient to downtown Buffalo and only 20 minutes to the Falls. Nice little town with lots to do and see. Sports, concerts, eating (Wings) and lots of history.”

May 13, 2008 by Richard from Browns Valley, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Convenient location, free parking.
• Needs an update.

“Just one night before flying out of Buffalo airport. Convenient downtown location, about 15 min drive to the airport. Free parking is great, although its a couple of blocks down the road. Would definitely stay there again.”

May 7, 2008 by Shannyn from Syracuse, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• The staff was very friendly.
• The parking situation could use some improvement. In the dead of winter no one wants to park their car in a lot down the street.

“The rooms are very spacious and the staff was nothing but friendly. The TGI Fridays restaurant has terrible room service and only mediocre food. It is in a very good location for both business travelers and anyone interested in the bar scene. Walking distance to a number of bars and restaurants.”

May 6, 2008 by Westley from Ajax, ON CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• DT Central, close to lounges, restaurants, and the theatre.
• Hotel lobby, elevator could be cleaner.

“Not a bad hotel, central location (down town), close too many bars, lounges, restaurants. Also close to the subway (which is free in one direction). Close to the Theater (Sheas) and an old school movie theatre (kind of cool) very 60's but clean. Close to HSBC Arena and the baseball stadium. Also, free parking and free breakfast. Not a bad spot for the price.”

Apr 27, 2008 by John from Shawnee Mission, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Large rooms (suites) with refrigerator and microwave and free parking.
• Very dated room decor with old furnishings.

“Great location for business travelers and they have spacious, suite-like rooms. Free parking included. However, rooms are showing their age and the bedding/mattress are not comfortable.”

Apr 23, 2008 by Tina from Fredonia, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The dinette and couch and coffee table was wonderful for visiting.
• Pillows/ minor plumbing problems.

“My sister and I met in Buffalo and wanted a comfortable hotel where we could visit and attend the theatre and be in walking distance of good restaurants. We enjoyed the living room atmosphere for visits and the dinette for sharing our breakfast. Coffee in room was also very good.”

Apr 8, 2008 by Angelita from Elizabeth, NJ
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[5]

• Clean.
• To noisy and very uncomfortable bed.

“The bed was like a rock. I can not sleep at night due to the train right on my window. I went to the front desk to change room but could not be done. Overall I will never stay at this hotel again.”

Mar 30, 2008 by Michael from Orme, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Suite as opposed to room made it perfect for an extended stay. Location was outstanding.
• A pool would have been a nice addition.

“With a great Downtown location, clean spacious suites and a friendly attentive staff I would recommend Comfort Suites Downtown Buffalo to anyone. TGI Friday is the hotel restaurant, and there are many other great dining experiences to be had within a short walk of Comfort Suites. I look forward to returning there on my next trip to Buffalo.”

Mar 28, 2008 by Helen from Steilacoom, WA
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[3]

• Most of the staff was helpful and friendly.
• Dirty, inconvenient location.

“Although the desk staff was friendly and helpful, the housekeeping staff was poor. The rooms are extremely worn and cleanliness was questionable. The parking is a block and a half away. Location is inconvenient as Main Street is not open to car traffic in front of the hotel.”

Feb 14, 2008 by A from West Henrietta, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[1]

• Dirty, very outdated, bad parking.

“The parking was 2 blocks away and they had no escorts and staff couldn't understand why I asked about it. The appliances were all from at least before 1995, TV remote without batteries. Bed very uncomfortable. Not vacuumed, stains on walls and appliances. Internet and Breakfast were the only highlights.”

Feb 13, 2008 by Dina from Rochester, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location to local bars.
• We have to park the by our own and was too far.

“It was fine to only sleep and get up and go. I would not ever go again do to the gloominess of the hotel. I also would not have chosen due to parking purposes, too far and someone from the hotel staff should do that for you.”

Feb 9, 2008 by Ed from Kennedy, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• For the price it was great, continental breakfast was very good.
• The room needs a few minor repairs.

“The people were friendly and helpful. The continental breakfast was much better then some others we've had. The room was clean and comfortable, but there were a few minor repairs that were needed.”

Jan 1, 2008 by Joann from Asheville, NC
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[6]

• Staff responsive.
• Cleaning staff threw out some items we did not want thrown out (toothpaste, and eye contact case).

“I would not recommend this hotel to another person; it needs updating, and appeared unclean. I itched when sleeping in the bed.”

Nov 29, 2007 by Kathy from Hamburg, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[10]

• I liked that the rooms had a refrigerator and microwave in them. I liked the bedroom separate too.
• The pullout sofa was awful and the mattress on the bed was warped and extremely uncomfortable.

“The location of the hotel was very convenient to downtown attractions such as the theatre and entertainment districts. The parking was free, but the ramp was quite far from the hotel. I liked having TGIF's right there and the breakfast that was included was very good as well. The hotel definitely needs some updating. The beds were very uncomfortable, but the room was clean. I also felt very secure there too. Overall, it is a nice hotel for the price I paid.”

Nov 26, 2007 by Twinstars from Richmond Hill, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room has nice layout, includes a great breakfast in the morning.
• The bath tub looked dirty. It is ok if you just want a shower.

“The staff was very friendly, especially the breakfast guy. The lobby was warm and inviting. Room had a great layout, with two TVs and cute French doors separating bed from sitting area. Very quiet.”

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Amenities at Comfort Suites Downtown Buffalo, Buffalo

AM/FM Alarm Clock Air Conditioned Brailled Elevators Coffee Maker in Room Continental Breakfast Copy Service Elevators Exercise Gym FAX FEMA Approved Free Airport Shuttle Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies

Iron Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room No Smoking Rooms/Facilities Radio Ramp Access to Buildings Refrigerator Restaurant Room Service Safe Deposit Box Smoke Detectors TV Remote Control Telephone Television with Cable Wake-up Service

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