Holiday Inn Express Hotel & Suites Bend

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User Reviews for Holiday Inn Express Hotel & Suites Bend, Bend

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Sep 8, 2008 by Shawn from Vancouver, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It's a good easy to find hotel on the outskirts of bend.
• Everything I expected.

“I've stayed in a Holiday Inn Express a few times and find their hotels to be very consistently good, clean, and efficient. The bedding is quite nice with different pillow options. They don't have the nasty bed spreads, which is the first thing I take off and toss in the corner when I arrive at other hotels. Everyone is friendly and professional. The continental breakfast is better than most. Overall a great hotel, especially for the business traveler.”

Sep 2, 2008 by Barb from Othello, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location.
• Hot weather and the air conditioner made a very loud noise intermittently.

“The hotel was easy to locate and easy access off and onto main road in a safe business area. It was a standard, generally clean environment that was a great place for family travelers or business travels. Close to convenient shopping, restaurants and Starbucks.”

Aug 14, 2008 by Ken from St. Clair, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Clean rooms, well kept interior and exterior, nice breakfast for a 2 star.
• Breakfast could have allowed some variation, pretty much the same thing over a three day stay.

“Location is ok, about 10 minutes from downtown Bend, near a shopping mall. Standard Holiday Inn with nice, clean rooms and a well kept interior and exterior. Parking seemed ample, though they have evidently had problems in the past with larger vehicles. Breakfast was kept up pretty well even during busy time - though it could have used more variation.”

Jul 8, 2008 by Luann from Kennewick, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[6]

• Easy road access.
• The smell of chlorine stepping in the front door of the lobby.

“Desk people could have been friendlier, no chlorine smell walking into the lobby,easy access from road and close to shopping.”

Jul 4, 2008 by Alisha from Centralia, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast was awesome!
• Had to stay in a smoking room because we needed two queen beds.

“Hotel pleasant to stay in, staff was friendly and helpful. Would stay there again preferably in a non smoking room.”

Jul 2, 2008 by Brandon from Vancouver, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, friendly staff, good breakfast, clean room.
• NA.

“My only real complaint comes from a billing error. The hotel mistakenly charged my credit card (given to them for incidentals) for the stay.”

Nov 27, 2007 by Marie from Crescent City, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Safe place to stay with your family.
• Need better beds.

“It was nice and clean, a good place to stay for a short term. The pool need to be warmer.”

Aug 15, 2007 by Connie from Roseburg, OR
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[2]

• Breakfast and the pool were really great.
• The ceiling leaked over the toilet they did not clean up the mess and would not tell me if it was a toilet or shower that leaked.

“As above I asked three times to be informed about the nature of the leak and the staff hemmed and hawed around and did not answer me I wanted to know if I had toilet water all over my floor all night and we had been walking in it even dripped on my head. It came through the light socket. I was not pleased.”

Jun 21, 2007 by Cheryl from Fresno, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very nicely kept up.
• Not enough rollaway - soccer group in town.

“Enjoyed our stay very much; it was very clean and welcoming.”

Apr 18, 2007 by Mike from Portland, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Heated pool in winter.
• Lots of teams staying there that weekend.

“Served its purpose, sleep, breakfast and a hot tub and pool.”

Mar 29, 2007 by Jim from Albany, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, staff polite and helpful.
• I wish the front door was easier to get in and out of, but no big deal.

“I thought it was an excellent hotel for the price. It was very comfortable and quiet. The continental breakfast was great. There were plenty of towels and pillows. The layout of the room was great and everything was in working order.”

Sep 14, 2006 by Robert O. from Wallace, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[5]

• Great morning breakfast.
• No microwaves, TV had no hook-up for DVD player or x-box game. Big problem with the safety deposit box HUGE PROBLEM.

“We've changed our minds not to stay at another Holiday Inn Express. EVER”

0 of 1 people found this review helpful.

Sep 3, 2006 by Rick from Klamath Falls, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, large rooms with many extras and dogs are OK.
• They need make your own waffles for breakfast.

“Clean , courteous staff and indoor pool and hot tub was greatly appreciated by adults and children alike.”

Aug 1, 2006 by Mallik from Folsom, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nothing.
• Reservation did not meet my requirements (with 13yr old kid).

“I stayed in 2 hotels, they both did not match for 2 adults + 1 14 yr old daughter.”

Jul 18, 2006 by Penelope from Palatine, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and friendly/ internet connection.
• Bed somewhat soft. Would like an outside area.

“Excellent value for the dollar. Friendly staff.”

Jul 16, 2006 by Linda from Stockton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• We were able to check in earlier than normal. Very helpful staff.
• N/A

“Nice facility, but a little far from our destination which was south of Bend. However, there were plenty of good restaurants nearby, so we were not greatly inconvenienced.”

Jun 19, 2006 by Sara from Berkeley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was very fresh and clean. We slept very well, and the morning breakfast offerings were surprisingly good, with fresh cinnamon rolls.
• It was not in Bend itself, but on the outskirts. However, the room had a pamphlet of a food delivery service for 10 different restaurants.

“This was a clean and quiet hotel with pool and spa. The staff were all very friendly and polite and perky. It's located right off the highway, near a gas station. Not in downtown Bend, but easy to access for those traveling through.”

Jun 19, 2006 by James from Vancouver, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The room was clean and accommodating.
• The breakfast was sub par, stale bagels and the milk was warm.

“Nice hotel. Perfect for business.”

Aug 16, 2005 by Cheryl
Overall Rating: 9

• Beautiful facility - clean rooms.
• Desk staff was inattentive and had to wait many minutes to be asked if I needed help.

“We were pleased to be staying there. The rooms were very nice and clean, as was the entire hotel. The free breakfast in the morning was also very nice, even though the breakfast room was very crowded.”

Aug 3, 2005 by Patrick from Bothell, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient, nice breakfast
• Very expensive for the area. Noisy air conditioner

“Good basic hotel, Solid two star rating. Clean but busy. Excellent staff. Good continental breakfast.”

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Amenities at Holiday Inn Express Hotel & Suites Bend, Bend

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Laundry/Valet Services Modem Lines in Room Multilingual Parking Pets Allowed Pool Porters Radio Refrigerator Rollaway Beds Room Service Safe Deposit Box Satellite TV TV Remote Control Television with Cable Turndown Service VCR Vending Machines Wake-up Service

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