Four Points by Sheraton Waltham

Photos of Four Points by Sheraton Waltham, Waltham

• Add your own photo of Four Points by Sheraton Waltham

User Reviews for Four Points by Sheraton Waltham, Waltham

• Add Your Own Review »

May 7, 2008 by Richard from Waterford, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Top quality products in the bathroom, beautiful decor, great breakfast buffet.
• Girl at desk a little hard to understand and did not seem friendly.

“This is the nicest hotel I have ever stayed in. I am still amazed! I would prefer a hotel with complimentary breakfast, as this cost us $50, a day, for 4 people who don't eat much.”

May 7, 2008 by Myrle from Granby, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff were very pleasant. Rooms were very large.
• Pressure in the shower, sink not separate from shower.

“We stayed one overnight and were pleased with the large size of the room, the refrigerator and microwave, the computer work area and rapid free access to the internet and the extra comfy chair and end table. A very nice room.”

Apr 16, 2008 by Judy from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great beds and pillows.
• Walls were thin able to hear the noisy neighbors in the next room.

“Decent hotel in this category. Nice bedding and pillows. Friendly staff.”

Apr 8, 2008 by Arthur from Somers, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Room was immaculate and very well furnished.
• Gym was a little too small and 1 machine broken.

“Great hotel in the market it serves, very nice but not luxury which is exactly what I wanted. Great location right off I95.Very nice rooms. Very nice view.”

Mar 4, 2008 by Debbie from Edgartown, MA
Overall Rating: 10
Cleanliness:[2] • Staff:[10] • Location:[10]

• Beautiful rooms and hotel. Very classy.
• Couldn't swim. Hairballs and debris in pool. Room service trays left out all night.

“This is a beautiful hotel. I like an indoor pool but it was not clean and my family couldn't swim. There was a pile of 20 towels in our hallway that sat there all night, also room service trays and debris was along the whole hallway. I ended up on a different floor and it had the same situation. I notified the front desk in the morning and they had the towels picked up but the food and trays still littered the hallways. If there were higher expectations of cleanliness this would be a perfect hotel.”

Feb 20, 2008 by Jay from Everett, MA
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[7]

• The staff was great.
• The pool was shut down and was not opened again as promised and also there was no ventilation in the room i.e. window did not open at all.

“The hotel was nice but I do not think that it deserved to carry the name of Hilton. During my stay I decided to visit the Double tree hotel and it turned out that hotel was 10 times nicer.”

Jan 29, 2008 by Christina from Essex Junction, VT
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Every staff member I came in contact with was helpful and cheerful.
• The breakfast bar could really use some work. A lot of money for what was available.

“I can not praise the workers at this hotel enough. Everyone from the custodian who opened the front door for me, to the desk help to the wait staff was friendly and helpful and made me welcome. I had dinner at the hotel and was concerned as there was only one other person in the restaurant. I was pleased when my meal was excellent in every way. I have never gotten a better deal on a hotel in the Boston area and never had such a nice experience. Thanks!”

Jan 3, 2008 by Jeff from Arlington, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Room was very nice.
• Liked everything.

“Friendly, clean and a great value.”

Nov 29, 2007 by Mike from Fair Haven, NJ
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Cost and quality of breakfast and poor HVAC system.

“I have stayed here 3 times and the only thing I really like is the location. Continental breakfast is not included and the cost for what they serve is ridiculous. HVAC system hasn't worked properly in 3 stays. This should only be a 2 star hotel.”

Nov 27, 2007 by Fred A. from Darien, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to the locations I needed to be near.
• TV didn't work properly; hinge on dresser hanging.

“Not bad for our purposes.”

Nov 14, 2007 by Will from Provincetown, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Maids and breakfast staff very nice; room quite comfortable.
• Bed not comfortable; TV broken and not fixed when reported; lack of restaurants in near proximity.

“Overall, above average comfort. You have to have a car it's a $60 one way cab fare into Boston and it's not really near any points of interest.”

Nov 7, 2007 by Karen from Fair Haven, NJ
Overall Rating: 3
Cleanliness:[9] • Staff:[1] • Location:[9]

• Great beds.
• Staff seems much hassled. Breakfast poor.

“Breakfast buffet was not fresh and very over priced. No reduced price for kids. Wake up call came an hour early because they did not change the system when the clocks changed. When I told the front desk they said "what do you want me to do?" Not even an apology. Everyone working the desk seems hassled!”

Oct 17, 2007 by Tr from Middletown, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Easy highway access.
• Parking lot not great.

“Nice place, 30 minutes from downtown Boston.”

Oct 12, 2007 by Stacey from Plainville, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, attractive, excellent breakfast buffet and very pleasant staff.
• Nothing.

“We were in the area for college visits for our high school senior, and were not familiar with the area at all. The hotel exceeded our expectations and we will stay again the next time we are in the area.”

Aug 29, 2007 by Ira from Cranbury, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• It seems a bit nicer than 2.5 stars. The staff was helpful.
• The breakfast buffet was not up to expectations

“Overall, a good experience. Hotel better for business travelers than leisure travels. Although getting into Boston was relatively easy.”

Aug 26, 2007 by Sue from Gardner, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Room was very comfortable, clean, and location was easily accessible. Thank you!
• The first room I checked into had not been cleaned at all. The second room given was lovely.

“I use hotels quite often and I must say I enjoyed the Hilton Garden in Waltham. Thank you. Would definitely stay again.”

Aug 22, 2007 by Abby from Gahanna, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The hotel staff gave us milk for our son even though we did not purchase the buffet.
• It took a while to check in.

“It was nice to have free printing on the hotel's computers and the staff was accommodating. The room was clean and the location was great - near Boston and a wedding we were attending in Weston.”

Jun 26, 2007 by Capt. B. from Plainview, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The price.
• Anyone can walk into the hotel as the elevators aren't locked and the desk person wasn't too attentive.

“It's ok as a 2 star relatively economy facility.”

Sep 19, 2004 by Edgardo Q. from Vienna, VA
Overall Rating: 8

“Hotel room was excellent. Just like home. A small fridge would have been good, but ice was readily available so that's okay.”

Sep 10, 2004 by Franklin S. from Orlando
Overall Rating: 8

“The hotel was what one would expect from a 3+ property.”

• View All User Reviews

Amenities at Four Points by Sheraton Waltham, Waltham

AM/FM Alarm Clock Babysitting/Child Services Business Center Coffee Maker in Room Fitness Center or Spa Laundry/Valet Services

Meeting/Banquet Facilities Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable