Publick House Historic Inn

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User Reviews for Publick House Historic Inn, Sturbridge

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Mar 4, 2009 by Nherrie from Glendale,AZ
Overall Rating: 9

• Little bit farther from the road.
• There is no microwave and refrigerator.

“I will recommend this hotel for the people with pets and will gonna stay for short time only.”

Sep 4, 2008 by Lorrie from Collinsville, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[9]

• Nothing.
• The room had spiders! It smelled funny. It was awful!

“I would not recommend this hotel to anyone.”

Aug 3, 2008 by Susan from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• Its history, decor, charm, comfort, convenience, interesting, the wait staff was very friendly and professional.
• The food at dinner was quite terrible; chlorine-flavored clam chowder, limp, soggy salad, rubbery scrod.

“This eye of New England Inn has all the delightful charm, history, ghosts, and warmth that a traveler would desire. The rooms were spacious, clean, and comfortable. They were nicely decorated, as well. The tavern dining room was also lovely. It felt so good to flop into an over-stuffed, winged-back chair after a long, hot drive. Even though the waitresses were wonderful, the food was horrible. The kitchen needs revamping. Other than the cuisine, the public house was a grand spot to visit. I shall return and hope to stay longer.”

Jul 12, 2008 by Bill from Fair Lawn, NJ
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[6]

• Kind of stuck in time retro.
• No internet.

“I stayed in the Motor lodge of the hotel. I requested a King bed on the first floor. I was given 2 double beds on the second floor. This Motor lodge is stuck in a 1960's time warp, and hasn't been updated since. The room was sparse on the amenities, shampoo but no conditioner, no hand towels, no coffeemaker. There was black mold on the tiles in the tub. The outdoor stairs, covered in tattered old outdoor carpeting, was covered in pine needles. There was no wireless internet, no high speed Ethernet, only dial-up. The flower boxes lining the upstairs walkway was pretty though. If they paid more attention to details and added what are normal amenities for this century, it would be a fun retro place to stay.”

Jul 9, 2008 by Judy from Acworth, GA
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[5]

• The main hotel is beautiful, not ours.
• I believed when I purchased a room at the public house that would be where we would be staying, we were given a room off the property.

“The rooms were not updated in quite a while; the temperature was either too hot or freezing cold. The bathroom was not very clean and dark.”

Jul 8, 2008 by Karyn from Waterbury, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[9]

• Attractive grounds, nice bake shop.
• The bed sheets had hair on them. It was not clean.

“The main building is quite attractive. The outlying motel buildings, where we stayed, are old and worn. The room was not clean enough to be comfortable. We found hair on the sheets and were happy to leave in the morning. Obviously, we would never stay there again, although the location is a good one.”

Jul 4, 2008 by Janice from Greenwich, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[8]

• It was a great place to stay.
• Weeds in parking lot, moldy smell in room, stains on the 40 year old coverlets, totally mismatched furniture.

“This hotel was built in the 70's and they have done nothing to it, since they got there C.O. The main Inn seems quaint but, I never saw a room to judge. They gave me no problem about leaving.”

Jul 3, 2008 by numbslacks
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[3]

• Had fun cracking jokes about the place with our friends.
• Pretty much everything. Horrible customer service, leave needing a shower.

“Horrible experience. Stayed after a wedding (at another location). Wedding was at 3, so was check in. Called to ask about early check in (about 1/2 hour early) and was denied. had to leave the wedding during cocktail hour to check in. Thought we were staying at the Inn. Nope. Stayed at the dumpy lodge. So out dated. Wallpaper is headache inducing, bathroom had dead bugs on counter and shower was tinged a lovely shade of yellow, beds were very uncomfortable, pillows rock hard. Aside from all this when we finally returned from the wedding, we couldn't get into the room! The lock was stuck. 15 minutes of jiggling finally worked. We get in and what do I find? a cockroach in the bathroom. We called down to the desk and they did agree to giving us a new room. But we had to go to them at 11:30 at night. We pack up and drive down to a less than pleasant greeting. Here's your new keys. That was it. No apology or attempt to make it right. We go back up to the new room and find caution tape to the right of the door. I was half expecting a chalk outline in the room. Needless to say I will never return to this dump. Things might be a bit different if they seemed to care. I've sent 2 emails and called and have yet to receive a response. Obviously not big on customer service.”

Jun 30, 2008 by Kent from Riverview, NB CA
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[8]

• Very nice grounds and area.
• Room was dirty (bathroom, carpet).

“It was a great location, easy to find. The room was dated, but had a nice balcony. Pool looked good, but weather was not good for swimming. Room was dirty in bathroom and floor. Didn't want to remove footwear. Could not tell if bed was changed from previous occupant. Overall it was ok, but I don't know if I would stay there again.”

Jun 15, 2008 by Blair from Lee, NH

Cleanliness:[9] • Staff:[9] • Location:[8]

• Charming and distinctive.
• No complaints at all.

“Very nice and atypical of the homogenized places that I typically find. I enjoyed it a great deal.”

Jun 6, 2008 by Amy from Verbank, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• The history and original detail of the building was amazing.
• The room was a little small.

“The customer service people were very friendly. When they found out that it was my husband's and my first anniversary they upgraded our room so that we were actually staying inside the original Inn.”

May 25, 2008 by Hallinan from Westernville, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[2] • Location:[9]

• Historic Hotel immaculately kept up.
• The staff was not terribly helpful.

“It was overall a good experience at a very well maintained historic old hotel. The desk clerk might have done a better job for some easily confused old folks.”

Apr 28, 2008 by Susan from Foristell, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• I could not believe the great rate using price line for the quality hotel.
• The ice machine was broke.

“I would recommend this hotel very much. It was very clean and had breakfast muffins and coffee. The rooms where a little bigger than your average hotel room and had a balcony outside. Had nice pool. My kids loved it. The only thing I did not like was that the ice machine was not working good. But other than that Everything was wonderful! I would love to stay there again. We stayed at the moter lodge. I highly recommend this hotel!”

Mar 4, 2008 by David from Suffern, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Historical background.
• Rooms were far from restaurants.

“The room was nice, nothing special. Small bed, not the best mattress. Nice views of the snow; we were there during a snowstorm. Excellent restaurant.”

Feb 8, 2008 by Brenda from Springfield, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Very pretty area and nice room pretty wallpaper.
• The bathroom was not as clean as I would of liked a lot of hair around the room and in tub.

“I believe on the whole it was very pleasurable. The area around the Inn was very nice, the room was very comfortable and for the most part pretty clean. But most of all the staff was over the top friendly and helpful.”

Feb 4, 2008 by Brian from Somerset, MA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[8]

• Excellent restaurant.
• Carpets in room need repair maintenance issues on premises.

“Overall has good potential, great restaurant, needs room remodeling (carpets, update beds/mattresses. etc.), outside needs painting, Christmas tree in Feb. needs to be taken down, outside of premises needs attention (stone step dislodged, etc.) Staff friendly and helpful. With attention can be rated much higher.”

Oct 31, 2007 by Nicholas from Glenwood, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Restaurant very good. Staff very courteous.
• Out dated, as it was a motor lodge not the historic inn. Musty smelling.

“Wouldn't stay in this particular area of the hotel again. Not enough towels. Air conditioning didn't work well. Though front desk very friendly. Hadn't received our conformation, but accommodated us quickly. Restaurant was excellent.”

Sep 3, 2007 by Jared from Silver Spring, MD
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[4]

• Nothing.
• This place was a dump.

“A dinky dump - two stars is overly generous”

Aug 22, 2007 by Abby from Gahanna, OH
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[9]

• Very generous free breakfast with sticky buns; friendly staff; unique historic atmosphere.
• There was a bug on the wall in the shower and the rooms were a bit run down.

“While the rooms at the Public House are nothing special (in fact, they are a bit mediocre), the ambience in the rest of the Inn is incomparable. The tavern where the free continental breakfast is served is amazing and the staff there and in the bakery was friendly and helpful. We explored all of the historic rooms in the main building and had a wonderful time strolling through the beautiful gardens.”

Aug 20, 2007 by Al from Laureldale, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Ambience was as described/expected.
• Housekeeping was slow or unresponsive.

“Excellent and affordable cuisine. Rooms were tastefully decorated and separate from the registration and dining rooms. Surrounding area was well-maintained and landscaped. Pool was spring-fed and therefore cold, but the pool area was well maintained. Great place for a New England vacation.”

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Amenities at Publick House Historic Inn, Sturbridge

Air Conditioned Express Checkout Free Parking Handicapped Rooms/Facilities Laundry/Valet Services Meeting Suite Meeting/Banquet Facilities Modem in Room

No Smoking Rooms/Facilities Outdoor Pool Parking Pets Allowed Pool Restaurant Safe Deposit Box Television with Cable

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