Radisson Valley Forge Hotel

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User Reviews for Radisson Valley Forge Hotel, King of Prussia

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May 19, 2009 by Vijay from Atlanta,GA
Overall Rating: 9

• Comfortable beds, fast free internet, modern clean rooms.
• Could not get the AC to work at first but it was a very simple fix by the hotel staff.

“Great proximity to the King of Prussia Mall. This hotel was much nicer than anticipated. It had select comfort beds which was cool and actually very comfortable. It also had fast free internet. The room was modern, clean and spacious.”

Sep 4, 2008 by Natalie from Roanoke, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[6]

• The outside appearance and lobby area were nice and pretty.
• Some of the staff was rude and unprofessional. Also for the type of hotel this was, the bathrooms were outdated, small, and the tub was stained.

“Overall we really liked the hotel, other than the poor condition of the bathroom and some unfriendly hotel staff members. The outside of the hotel and the lobby area were very nice. And our hotel room other than the bathroom, met our expectations.”

Aug 25, 2008 by Pat from Housotn, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel staff was wonderful in helping me with directions around the Philadelphia area. It really helped a lot!
• The restaurant in the hotel was very smoky, and take out service was slow.

“This hotel was clean, the room was very comfortable, and the work out area was great. Overall a very pleasant experience.”

Aug 24, 2008 by Kris from Manheim, PA
Overall Rating: 8
Staff:[8] • Location:[8]

• The location was ideal for my needs.
• There was not an indoor pool.

“Good location, tons of conventions right there or nearby.”

Aug 4, 2008 by Jane from Windsor, ON CA
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[8]

• Rooms newly refinished.
• Still in construction.

“Nice newly renovated rooms and bathrooms. But they left the mold in the tub! And old TVs. telephone did not work, called three times and still did not get it fixed. Check out and in fast.”

Jul 27, 2008 by David from Athens, GA
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[7]

• Staff moved me to better room on 2nd night.
• 1st night -the filthiest hotel room I have ever stayed in.

“At check-in the front desk was extremely rude and not helpful. Did not even give me the correct directions to my room. Once I got into my room I was disgusted. It was filthy and looked to be untouched since circa 1978. The worst hotel experience of my career. I called to change rooms and no one even answered the phone. Luckily, I finally got a helpful person on the phone and they did change my room. This should not be a 4 star hotel by any account.”

Jul 3, 2008 by Don from Elizabeth City, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice room, clean, beds were great!
• Air conditioner was loud and had weak output.

“This hotel is conveniently located and is an excellent facility. Staff were courteous, the room was very nice, and it met all of our expectations.”

Jul 2, 2008 by Marta from Cape Charles, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Sleep Number adjustable bed.
• Busy, crowded parking lot on Sat night (club inside).

“Clean, nice rooms. Excellent bed.”

Jul 2, 2008 by Ryan from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nice pool, very easy to get to.
• View was terrible, but I requested a bottom floor, so I didn't expect much.

“Very nice hotel, one of the best pools I've seen that wasn't at a resort or casino hotel.”

Jun 29, 2008 by Tracy from Cincinnati, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Convenient.
• Cigarette smoke from lounge filled lobby.

“Fine.”

Jun 29, 2008 by Pat from Green Cove Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• NA.

“Everything at hotel was wonderful. The room, staff, location and food.”

Jun 5, 2008 by Rita from Elmwood Park, NJ
Overall Rating: 8
Cleanliness:[4] • Staff:[8] • Location:[9]

• Location and uniqueness in rooms.
• Could have been cleaner.

“I enjoyed my stay there, the staff was very accommodating great, location for our needs but again was not as clean as I would have liked.”

Jun 5, 2008 by Joan from Bronx, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[7]

• The beds.
• Both room and lobby smelled unclean. Air conditioning couldn't be adjusted.

“Unlike our stay at the hotel two weeks earlier, this visit was not satisfactory. The air conditioning in the room was either all (freezing air blowing directly at the bed) or nothing (hot). Also, this time the room, the hallway outside the room, and the lobby all smelled unclean.”

May 23, 2008 by Kevin from Melbourne, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[6]

• Nothing appealing.
• Needs to be torn down and rebuilt. A huge old dinosaur convention center.

“Plumbing fixtures old, toilet didn't even flush without holding down handle. Room absorbed all surrounding sounds (noisy). Everything old & worn out.”

May 22, 2008 by Joan from Bronx, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• The adjustable beds.
• Skimpy towels-few and thin.

“Better than we expected, given its generally poor reviews on Trip Adviser. The staff was friendly, the room pleasant enough (though the bathroom was rather small and our view was over the roof and air conditioning equipment) and the beds wonderful. There was also plenty of free parking.”

May 20, 2008 by Richard from Pittsburgh, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[1]

• There room and hotel were well located.
• Inadequate handicapped parking.

“There is a few handicapped parking spaces that are hardly identifiable because they are not painted as such. When their filled, which is usual at night, you have to park always from the hotel. Do you use this hotel for anybody who has a disability. period.”

May 13, 2008 by Oliver from Willow Grove, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Unique round facility added to travel atmosphere.
• Sleep Number beds were horrible.

“Excellent hotel with great location and services. It is unfortunate that the balconies were permanently sealed off. Despite the amount of advertising within the hotel for their Sleep Number beds, the beds were horrible causing overheating throughout the night and stiffness if you wanted support. Proximity to King of Prussia Mall as well as services to accommodate people traveling there were excellent.”

May 12, 2008 by Steve from Piscataway, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• 3 restaurants in walking distance.
• Out dated shower in the bathroom. Clean but old and small.

“This is an excellent hotel located perfectly for those traveling to the Valley Forge area.”

May 6, 2008 by Wombat from Cincinnati, OH
Overall Rating: 3
Cleanliness:[6] • Staff:[4] • Location:[6]

• If tipped generously, the week-day maids did a good job.
• Front desk staff could not provide change for tips.

“The doors on every floor of the Scanticon Valley Forge close with a loud slam unless the room occupant holds the door and closes it softly (the doors absolutely need a retrofit of a soft-close mechanism). During this stay and my previous ones, few people close the doors softly. The maids frequently yell at each other in the hallways, often early in the morning. In rooms with doors connecting to adjacent rooms, normal conversations from those rooms could be heard quite clearly in my room. In general, it is a very noisy hotel. The maids on duty during the week were very good (I tipped generously). However, the weekend maids did an abysmal job (despite similar good tips). When I attempted to speak to a hotel manager about the Saturday maid, I was told she was in a meeting shortly after she started her shift. The front desk had my room number and listened to my complaint, but no effort was made to follow up with me about the problem. During recent stays at this hotel (I am a repeat customer because of its location), I was only given change by the front desk personnel one time in the four times I requested it (and that was at the Radisson front desk, a considerable way from the Scanticon building). The change was for tips for Scanticon employees. I travel frequently, and this is the only hotel I've encountered with this problem. All in all, it is a decent hotel if expectations are moderate and the traveler is equipped with good earplugs and tips the maids decently. On the plus side, the rooms in the Scanticon have microwaves and refrigerators, and the Wi-Fi access throughout the hotel is fairly dependable.”

May 4, 2008 by David from Mount Wolf, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[5]

• Loved the sleep number bed.
• Quality of the room for star rating, no refrigerator or microwave.

“I would rate the quality of the room similar to Best Western or Comfort Inn. It is a moderate 2 Star hotel. It was acceptable. The sleep number bed was excellent but should not be the basis for determining the star rating of the hotel. No refrigerator or microwave. One outlet was used to supply both sleep number beds, the bedside table lamp, and the radio. The lower socket on this outlet was broken to the point where it was an electrical and fire hazard and a power strip was being used to supply the items listed earlier from the upper socket and there was no cover to the outlet. When maintenance was called, a repair was made immediately but I find it hard to believe this condition when unnoticed until I called to identify it.”

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Amenities at Radisson Valley Forge Hotel, King of Prussia

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Business Center CONCIERGE FLOOR Car Rental Desk Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club

Heated Pool Housekeeping - daily In Room Movies Iron Ironing Board Jacuzzi Laundry/Valet Services Microwave available on request Modem in Room Multilingual Outdoor Pool Outdoor parking at the hotel. Public Address System Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Safe Sauna Security Features Shops/Commercial Services Smoke Detectors Sprinklers In Rooms Television with Cable Tennis VCR rental at hotel. Wheel Chair Access

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