Quality Inn Akron

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Aug 9, 2008 by Carmen from Southfield, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Complimentary continental breakfast.
• Needed room key to access lobby after dark.

“Hotel was clean and comfortable.”

Aug 8, 2008 by Ryan from Shelby Twp., MI
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[5]

• Nothing. Shady occupants in other rooms.
• I liked Nothing. I didn't sleep all night. Loud banging all night.

“This hotel was ghetto. The room was nasty and the linen Smelled. I actually found a marijuana roach on the floor next to the bed!”

Jun 16, 2008 by Gary from Phoenix, AZ
Overall Rating: 10
Cleanliness:[5] • Staff:[10] • Location:[10]

• The staff was very professional and courteous.
• The chair in my room was literally filthy and needs cleaning.

“I initially wasn't very pleased, however, the staff especially at the front desk were awesome and compensated for that. I would advise that more care be given to room furniture cleaning. The comfortable chair located in the room was very dirty and in bad need of upholstery cleaning.”

Aug 23, 2006 by Hubert from Kernersville, NC
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[8]

• Continental breakfast.
• 0

“The pool was totally unusable the entire week. I had to get my own towels and toilet paper after I checked in and discovered there was nothing in the room. They promised a micro fridge but when I checked in took 3 days to get it, they tried to charge me $10 a night for it. 1st complaint very disgusted...would NOT recommend hotel and would be very hesitant to recommend it to anybody.”

Jul 26, 2006 by Nope from Dayton, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Price.
• Needs remodeling; hole in bathroom wall.

“No thanks.”

Mar 4, 2006 by Walter from Schaumburg, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[5]

• Location.
• Not clean, bad beds.

“N/A”

Sep 20, 2005 by Martha from Lima, OH
Overall Rating: 1
Cleanliness:[4] • Staff:[8] • Location:[7]

• Staff tried to be helpful.
• Ants, cracks in bathroom ceiling.

“This hotel is in need of repairs and maintenance. There were cracks in the bathroom ceiling, the lawn was overgrown with weeds, I saw ants in the room, they were out of coffee for the coffee makers, the pool was closed, the curtains were broken and dangling and the sign was burnt out on the outside. The staff tried to be nice, I don't think these things were under their control.”

Sep 1, 2005 by Timothy from Cleveland, OH
Overall Rating: 10
Cleanliness:[5] • Staff:[10] • Location:[10]

• The location and the staff was wonderful.
• My room had a strange smell and the pastries for the continital breakfast was old.

“Because of the Location and price it was a great deal.”

Jul 28, 2005 by Ronnie from Lexington, KY
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[7]

• Trouble with room keys not working and lobby and elevator were dirty

“This was a much nicer motel when Fairfield owned it.”

Jul 28, 2005 by Barb from Bloomington, IN
Overall Rating: 7
Cleanliness:[5] • Staff:[5] • Location:[9]

“Plumbing is off- some toilets don't flush- my tub took 1/2 hour to drain. rooms were not cleaned or beds made up. I think hotel was understaffed that weekend. overall looks a bit shabby but the price was right and for it, I would stay there again.”

Jul 27, 2005 by Joann from Whitehall, OH
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

“When we checked in, another customer was complaining about lack of clean linens. Went to our room everything seemed fine, then found that remote for TV & light bulb for lamp over desk missing. Bath soap bar was crumbled. Left Saturday morning returned after 7PM, room key would not work. After getting into room we found it not made up, swept, and no fresh linens. While getting key updated, another customer was getting linens @ front desk & he was advised he was getting last 3 towels. After calling front desk about condition of room were told that they would get to our room when they could get to it. When speaking to management all sorts of excuses were made including that the maids were on vacation! This was the second time in two years we have stayed in this particular "hotel" and both experiences were well below our expectations. ”

Jul 19, 2005 by Clyde from Bridge City, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• nothing
• it was a horrible experience, dirty, understaffed, and many other things

“1st - ironing board was broke, we called for a replacement and towels and a girl with a bikini delivered it to the room. Room wasn't clean. Got in bed and felt something funny - it was full of cheesy popcorn. Went down and asked for clean sheets to put on and we got wet ones. Eating not clean. Didn't run AC in the halls. It appeared as though a family was trying to run this hotel without help. We never got enough towels. I don't think they had enough at the hotel. The elevator was dirty. The halls were dirty. There is many other things, but I won't bother. This establishment is NOT up to Choice Hotels standards. There needs to be a review done on this place.”

Jul 18, 2005 by Mike from Loveland, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[8]

• nothing

“This place is a pit, I was sick to my stomach when I saw this is where I was going to stay. It is not even a one star. ”

Jul 5, 2005 by Belinda B. from Bellevue, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• location
• Rooms were not very clean, no shower curtain, tub did not drain

“We were first made to pay extra for a room with two beds. Got in around midnight and went to take a shower, there was no curtain. Went to office to get extra towels for the floor. Ran water to warm, the drain was plugged. Had to pack up and move to a new room 2 floors up. Coffee pot had never been cleaned from prior guests.”

Jul 4, 2005 by Elizabeth from West Hartford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Great location! Great breakfast!”

Jul 4, 2005 by Brad from Houghton, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[9]

• Convenient location and easy access
• Room was not well maintained and was "tired" looking - needs updating..

“It was an adequate room for the price but I probably would not make the choice to stay there in the future.”

Jun 23, 2005 by Brian from Crystal Lake, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[9]

• Close to major highway

“Good location, cleanliness not so good (elevator carpeting and lobby carpeting dirty), guests in next room having sex early in the morning could easily be heard through wall, woke us up, bedframe banging on wall was very disturbing, outdoor pool was clean and easily accessible. we would prefer to stay at other Choice hotels besides the Quality Inn, such as the Sleep Inn, Comfort Inn or Comfort Suites - all of theses are more upscale than the Quality Inns”

Jun 10, 2005 by Thomas from Granville, OH
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• The relative location was good.
• Quality Inns usually aren't!

“There was someone in the room above,thin floor so I had to hear too much and the other rooms nearby weren't occupied.”

May 10, 2005 by Robert A. from Kenmore, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• The rooms were small, beds were very uncomfortable, room was extremely dusty and dirty.

“This is at best a one star hotel. Thats border line. For the price of a room this does not even come close to a Days Inn or Best Western. ”

Mar 26, 2005 by Jason from Defiance, OH
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[8]

• Close to the interstate
• Drain in shower not working, hole in wall, kind of a run down room.

“Served its purpose, but I have had better rooms.”

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