Radisson Resort Hill Country San Antonio

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User Reviews for Radisson Resort Hill Country San Antonio, San Antonio

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Oct 20, 2009 by Francisco from Cedar Park,TX
Overall Rating: 9

• Very clean, modern and location was great.
• Did not offer complimentary internet access.

“Excellent accommodations for the cost. Staff was friendly and professional, attended to all needs. Needs to offer complimentary internet access.”

Sep 15, 2009 by Sarah from Houston,TX
Overall Rating: 10

• Friendly staff, comfortable, clean.
• We didn't stay long enough .

“Friendly staff, comfortable, clean and an overall good experience.”

Aug 31, 2009 by Simon from Sainte-Petronille,Canada
Overall Rating: 10

• The rooms are great, the staff kind, the pool big !
• The breakfast is expensive but still OK.

“Really nice place, feels great and relaxing. Two big pools and a place for the kids. A good business center with free internet. It was really a good time. About 15 minutes of car from downtown.”

Aug 28, 2009 by Hugh from Amarillo,TX
Overall Rating: 8

• The staff made any inconvenience less substantial, and the location was GREAT!
• The bathtub was not as it was advertised on Hilton's site, and the "Resort" status was generous.

“I absolutely will stay here again if for no other reason that the hotel's proximity to Sea World. The staff was gracious and helpful, the hotel offered nightly Marshmallow roasting and S'more making with an outdoor kid's movie, which was great for our 3 year old daughter. If you are expecting to stay at a "Resort" resort, then book the Hyatt, as I've read, this place is nice, but "Resort" it is not.”

Aug 26, 2009 by Scott from Plano,TX
Overall Rating: 9

• The location was excellent for our activities.
• The pool for a Resort, was small and inadaquate

“The hotel was very nice, comfortable beds, clean rooms and public spaces. The food and pool were off and that makes a huge difference for a family that has a young child that loves to swim and order room service.”

Aug 14, 2009 by Gary from Clarion,PA
Overall Rating: 9

• The bed was great, the air conditioning was effective and quiet, and it was a beutiful setting.
• The maid service missed several things, and the diverter on the shower was very stiff.

“We were in town for basic training graduation at Lackland AFB. The hotel is about 15 minutes from the Valley Hi (Airman's) Gate. (It's less than five minutes from Seaworld.) The courtyard is beutifully landscaped, and the firepits and movies at night on wall of the hotel are great for families. There are three pools, including a small lap pool and a wading pool with water spouts in the wall between it and the main pool. The high speed Internet in the rooms is $10/day, but the business center has two fast computers with broadband and a color laser printer. The lobby has 54 g wireless. Our regular room was adequate if not spacious, and the bathroom was very roomy, especially the shower. We appreciated the HD TV. We did have to ask for a couple of items that ran out in the bathroom over our five day stay, the maids missed some crumbs on a night stand, the toilet clogged once, and a room service cart with leftovers was left in the hallway for several hours, even after we notified the front desk. The front desk was very cordial, and at one time delivered some requested items to our room within minutes. Overall, our experience was excellent, and we would stay there again and recommend it to our friends.”

Aug 13, 2009 by jane from austin
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff.
• A lot of kids but this is expected.

“I came with my family this weekend and had a blast. The staff is so friendly and helpful.”

Aug 3, 2009 by Ali Prasla from Houston,TX
Overall Rating: 9

• Location, excellent service, cleanliness, friendly staff.
• Rooms are not as attracted as the 4 star ratings.

“Great hotel in regard to everything that it offers. However, the four star ratings is way too high for this hotel. It should qualify for 3 or less starts.”

Jun 21, 2009 by Carrie from Leander,TX
Overall Rating: 9

• Location!
• Worn out carpeting in hallways.

“Excellent location in relation to Sea World with a complimentary shuttle; loved the smores at night in the fire pits outside; nice pool areas and even a playground and basketball court.”

Jun 15, 2009 by Michelle from Bossier City,LA
Overall Rating: 6

• Pool area and party on Friday nights.
• Rooms with no couch.

“The hotel was nice but we made reservations for 4 and we received a (1) king size bed room with no couch. Customer service stated for 50.00 more a night we could get a double bed room. I use priceline all the time and have never encountered this problem. Most hotels will give you double bed upon request. We stayed for 4 nights and 1 morning they did not clean the room and one night the plumbing did not work. We had to call the front desk to have someone come and fix. They did not offer another room. Thank goodness we did not need to take a shower at that time and the toilet leaked. We called to check in early but that was not possible. Hope a family of 4 that is going to Sea World does not get this hotel.”

Jun 1, 2009 by Jennifer from Fort Worth,TX
Overall Rating: 10

• Fire pits for roasting marshmallows at night.
• There were squares cut out of the sheet rock in our room that had not been repaired yet.

“This hotel was great to come home to every night. The shuttle to and from Sea World was great and the drivers were very friendly. The pools were clean and well kept. The kids pool was an added bonus since we have a small child. Our favorite part of the hotel was the four fire pits that they lit every night. You can purchase a smores package at the front desk for $4 and roast marshmallows under the Texas stars. It was a great hotel!”

May 26, 2009 by Connie from Rosenberg,TX
Overall Rating: 10

• The hotel atmosphere was superb!

“The staff in your lobby area on the the evening of Friday, 5/29/09, was great. A lady clerk assisted me with my questions as to getting a room for the next evening and advised me of the Happy Hour and the music would play until 10 pm. We had the best time in the lounge area while my daughter went swimming. The 2 women you had working in the bar area that night were not very friendly or quick to service my husband & I at all. That sort of bothered me but I wasn't going to allow it to dampen my mood. We made several trips to the bar and each time, they took their sweet time to assist us. Their demeanor and quick service towards the other patrons was definitely noted by myself and my friends that were with us.”

May 21, 2009 by Debora from Leola,AR
Overall Rating: 10

“Very nice and would recommend to others.”

May 4, 2009 by Chad from Houston,TX
Overall Rating: 10

• Bed and pillows were great, shuttle service available to sea world.
• I
  was satisfied with everything.

“I didn't need the spa or the resort, just a room.”

Apr 6, 2009 by Shelley from Needville,TX
Overall Rating: 10

• Location to Sea World and shuttle service.
• I would expect more daily activities at a Resort

“The hotel was wonderful. It was immaculately clean and provided superior service. There is an excellent pool area for small children separate from the larger pool, as well as a small playground. The public areas are scenic and easily accessible.”

Apr 5, 2009 by Crystal from Fredericksburg,TX
Overall Rating: 8

• The employees readily responded to problems encountered.

“I understand this hotel has recently changed hands and is undergoing remodeling. Small problems were light bulbs out in lamps, room service food didn't have ingredients as listed on menu, cheesecake had
no fresh strawberries and the Peasant salad came with
no avocado whatsoever. Serious issue: the shower bench (for handicapped room) had a screw and washer missing on one of the legs! Luckily, I always check before using something like that. To the hotel's credit, I must say that they responded to each and every problem that came up so I think that when the transition period is over, all will be good there. However, this particular stay wasn't that great but I'm not blaming staff as they seem to be trying very hard to improve the standards.”

Mar 17, 2009 by Roger from Eagle Pass,TX
Overall Rating: 8

• It was near my destination of Sea World.
• It did not even have a continental breakfast.

“The hotel was clean and neat for the most part and I liked. The hotel did not provide any type of breakfast and the play area for kids was extremely small.”

Mar 15, 2009 by Monica from Santa Fe,TX
Overall Rating: 5

• Can't beat the location.
• Lack of maintenance.

“It's in disrepair and very dirty. Terrible menu, no staff. Had to ask to have room cleaned after being gone all day. Pool/Hot Tub in need of resurfacing. No doorman. One lady for the bar/outdoor area. Just not quality. More Motel 8 with better furnishings.”

Mar 5, 2009 by Sasha from Harpers Ferry,WV
Overall Rating: 10

• The staff was wonderful and very helpful.
• Room service menu was limited.

“I had a wonderful time at this hotel, while the first room I was shown to was very, very small. When I went down stairs and asked for a larger room, ( I was staying 6 nights) I was treated with respect and efficiency. I was given instantly and for a very nice cost. The tub and shower made me smile every time I used them, and the housekeeping staff did a wonderful job every day. Way to go, I will stay again if I ever have the chance.”

Feb 18, 2009 by Ayn from San Antonio,TX
Overall Rating: 9

• very clean, nice employees, beautiful lobby bar
• The pool area was locked and there were no signs explaining that they were servicing. .

“We had a very relaxing stay. The rooms were a bit smaller than anticipated. The pool are was locked up in the middle of the afternoon, but no signs were posted. The lobby bar had terrific food and the wait staff was pleasant.”

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Amenities at Radisson Resort Hill Country San Antonio, San Antonio

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Bus Parking Business Center Charge for rollaway. Childrens activities Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Health Club Heated Pool Housekeeping - daily

In Room Movies Iron Ironing Board Jacuzzi Laundry/Valet Services Modem in Room Multilingual Outdoor Pool Outdoor Tennis Outdoor parking at the hotel. Public Address System Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Sauna Shops/Commercial Services Smoke Detectors Sofa Bed Television with Cable Tennis Terrace Valet Parking WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wheel Chair Access

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