Country Suites Chattanooga

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Jul 24, 2008 by Miguel from San Juan, PR
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[10]

• The suite concept.
• The common areas were always dirty, never picked up trash out side of the door, management does not keep a watchful eye.

“For a short stay, not too bad. If your expecting something very clean and organized, not the place. We needed a pillow, did not have any, needed sheets, could not find any, the pillow that we used from our personal inventory was stolen. From a positive view, the staff, manager etc. were very polite and helpful.”

Jun 16, 2008 by Doris from Rock Hill, SC
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• We enjoyed the excellent breakfast the first morning. The next day it changed.
• The toilet set should be changed.

“Overall the hotel is ok. My husband was not happy with the lack of air in the hallway. He said he would not use it again. As for myself I think it was fair.”

Jun 9, 2007 by Genifer
Overall Rating: 3

• Friendly staff.
• Room was filthy and smoky. I was sick for days due to allergies smoke, mold mildew.

“Staff was very pleasant. Property was worn but not shabby. Breakfast was good. Room was filthy, in need of repairs, horrible smell of smoke and mildew. Mold was visible in bathroom and around windows. TV in bedroom had one volume loud. Tried other hotels in area but no vacancy. Had no choice and stayed in room. I was sick due to allergies brought on by smoke, mold mildew. Very good location. I travel for work at least a week a month and enjoy traveling for leisure.”

Nov 28, 2006 by Renee
Overall Rating: 8

• I loved having the bedroom and a separate living area.

“It has a family atmosphere with rocking chairs on the front porch of the main entrance. Fall flowers are in the flower beds. The indoor pool was very nice and clean. The book library is a nice touch. I have not seen that any where else. The hotel is in a great location; close to the mall, Wal-Mart, and restaurants.”

Nov 26, 2006 by Kellie
Overall Rating: 8

• Breakfast was good.
• The heating/AC system. The pull out bed mattress was awful.

“The room temperature was never comfortable. It would get too hot or too cold. It was nice, but the pull out couch bed mattress was awful and the kids sank to the middle of the bed. The breakfast was good.”

Apr 19, 2006 by Diane
Overall Rating: 8

• Quiet location.
• Internet service was not available for part of my stay.

“The Internet service was not available on the last day of my stay. The access code had been cancelled and a new one could not be obtained from employees on site. A tech support number was provided, however, I was only able to receive a recording. The desk manager tried to call the main support office, but also got a recording. This was inconvenient because of some work I needed to do in the room while on this trip.”

Apr 13, 2006 by Sheila
Overall Rating: 8

• Indoor pool and great breakfast.
• It took 4 attempts and 2 calls to front desk for access code for internet use in the office.

“The staff is
friendly and helpful. The complimentary breakfast has good selections. The atmosphere is cozy.”

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