Holiday Inn Express Hotel and Suites Keystone

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User Reviews for Holiday Inn Express Hotel and Suites Keystone, Keystone

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Sep 8, 2008 by Penny from Watertown, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean beautiful room and nice staff.
• Breakfast only served until 9 a.m.

“We loved it. Friendly staff and beautiful room. This is where we will always stay when visiting the Balck Hills.”

Aug 24, 2008 by Barbara from Las Vegas, NV
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Nothing.
• Did not allow small dogs.

“Upon arrival we found out that our little dog was not welcome. We checked in and where carrying the dog in and was told that he was not allowed. They were very rude and not helpful in directing us to another hotel. I will never stay in another Holiday Inn Express if this is the way some one of my family is treated.”

Aug 24, 2008 by Michael from Spokane, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Loved the way the lobby was decorated, Rushmore picture behind swimming pool.
• Hot tub was not working.

“Really enjoyed the stay, hotel staff was very friendly. Feel good price for quality of hotel and staff was only down part. Hot tub was not working, other than this had a great stay.”

Aug 11, 2008 by Dee from De Pere, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff were very service oriented and extremely accommodating.
• I have nothing negative to say.

“The hotel is located in an excellent location for visiting Mount Rushmore. The rooms are upscale and clean. Above all, the entire hotel staff were friendly, considerate, and helpful. I highly recommend this hotel when visiting Mount Rushmore and surrounding attractions.”

Aug 2, 2008 by Kent from Oklahoma City, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Within walking distance of boardwalk, but far enough away to be quiet.
• Nothing to write about of note.

“Great place to stay if you are visiting the Black hills area. Room was comfortable and clean. Breakfast bar was good with a nice selection of food.”

Jun 16, 2008 by Anja from West Bloomfield, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful hotel, very friendly staff, outstanding complimentary breakfast.
• The hairdryers tend to over heat quickly.

“We made a one week round trip vacation and the Holiday Inn express in keystone was by far the best regarding price/quality. The hotel lobby was very charming and the staff was very welcoming. Our children wanted to stay for ever.”

Aug 15, 2007 by Dale from Wapakoneta, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice, clean, comfortable beds and clean bathrooms.
• Nothing.

“Highly recommend it.”

May 6, 2007 by Iben from Davis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff.
• Please don't call a room a suite when there is a sofa bed instead of regular bed.

“Excellent location and very friendly staff.”

Sep 29, 2006 by Wade from Ault, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was very clean but would have liked a fan in our room.
• The only thing we thought should be different was the breakfast should stay open a little longer.

“Evening staff was just great! Very friendly! We really didn't see anyone else as we were usually gone in the morning and afternoon. Our over all experience was real good! Would book again. It's easy to find. There is eating and shopping within walking distance, and after the long drive it felt good to stretch our legs! Thanks!”

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Amenities at Holiday Inn Express Hotel and Suites Keystone, Keystone

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf

Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine Indoor Pool Iron Kitchenette Pool Radio Refrigerator Rural/Country Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service