Comfort Inn Northwest

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Jul 21, 2008 by Julie from Hokes Bluff, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[5]

• Nice TV with allot of channels to choose from.
• There was a sign in the parking lot that said "Drug Dogs Searching At All Times".

“It was a nice place to stay for the price. Friendly staff and close to lots of fun attractions.”

Jul 3, 2008 by David from Hilliard, OH
Overall Rating: 6
Cleanliness:[3] • Staff:[7] • Location:[7]

• The rooms were very large and the beds were comfortable.
• Room smelled smoky, no rollaway or additional linens available.

“The front desk clerk was friendly and helpful. I requested a roll away or additional blankets, but they were not able to accommodate my request. The room I checked into was large and nicely decorated. But smelled of smoke and needed to be sprayed with air freshener. I thought the location of the hotel was good and seemed to be a safe neighborhood.”

Apr 8, 2008 by Williamq from Lexington
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[4]

• Absolutely none.
• No working deadbolt on room door, phone, internet do not work, rude management.

“Management here is very rude & uncaring. Definitely not service oriented. My room is pathetic. Cable reception is intermittent. The telephone does not work. Internet does not work. The deadbolt does not work. The only door lock is very shaky. The door does not completely seal.”

Mar 22, 2008 by Larry from Georgetown, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly and helpful.
• A little hard to find.

“Good inexpensive place to stay, with a friendly staff.”

Apr 14, 2007 by Heather from Troy, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• The staff was rude the room was dirty and unsafe.

“There was a fire outside our room the morning after our arrival we were told the fire extinguishers that were used to put out the fire would be replaced that day. They were not replaced until two days later. The staff at the front desk was rude and unhelpful. The bathroom in the room was never cleaned, only towels were replaced. The deadbolt on the door did not work. There was a card in the room that said if you were unhappy and the hotel was not able to fix the problem "to your satisfaction" they would refund your money. We asked for a refund so we could stay elsewhere and were told no. this hotel was one of the worst I have ever stayed in. I would never recommend it to anyone. In my opinion it should be closed.”

Nov 21, 2006 by Randall from Anderson, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location was excellent! Easy to get around in a place I was totally unfamiliar with.
• The only thing was ... One of the movie channels was messed up sound but no picture.

“Great place to stay, friendly staff, and fresh made as you wait waffles for breakfast, wow. Definitely will stay here next time we are in the area.”

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