Caesars Palace

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User Reviews for Caesars Palace, Las Vegas

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Jan 14, 2010 by Rebecca from Salem,OR
Overall Rating: 9

• Clean, elegant, excellent location, slightly upscale clientele.
• Rooms were somewhat boring.

“I love Ceasars in Vegas. Great location, interesting art and aesthetics, and the price was great. I'd stay here again because of the location, the proximity to the Forum shops, and the aesthetic of the hotel.”

Jan 3, 2010 by Jason from Galena,OH
Overall Rating: 9

• Upgraded room was great and hotel was very nice.
• The room we reserved was very bad. Also, casino was of course very smoky.

“Hotel was great. Casino was of course rather smoky.”

Jan 1, 2010 by Nicole from Chicago
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[7]

• Location.
• With outdated room and rude staff, it is bad deal for the money.

“I really wanted to like Caesars Palace, because of all I've heard about it and for the fairly positive reviews. We waited in line 45 minutes to check in, which is normal (unfortunately) for an average four star hotel. The room was comparable to any middle of the road Inn-basically nothing special. It was clean, but terribly out-dated. I ordered a blanket to be sent up to the room at 12am, and housekeeping knocked on my door at 3am to deliver the blanket, waking me up. Again, I still refrained from complaining, knowing this might have been normal for a 4 star Vegas hotel on a busy weekday. I was to receive a $50 credit as part of the booking deal of a two night stay. I was told at the front desk that they would apply it directly to the room. When I checked out, there was no credit, and when I spoke to three different people (including the supervisor), they told me it was a food and beverage credit, and that I was out of luck because I didn't spend it. I told them what I was told, that upon check in, it would be applied to the room. She said nothing of it being a food and beverage credit. Not only did they not care, but were snide and rude about it. I simply couldn't believe at that point that a multi-million dollar company like Caesar's Palace would take no responsibility for a mistake made by their staff member in such a small amount to ensure customer satisfaction. The response I was given, and, more so, the manner in which it was delivered made me speechless. I could almost have understood their hands being tied because of an inept staff member, but had they been polite, I would not have felt so mistreated. Unfortunately I can't recommend this hotel. I've stayed in MANY Vegas hotels and have never been treated like this. The only positive thing about this hotel (compared to the others) is the location, but that's not a hard thing to come by in Vegas. Book at your own risk, and hope you don't have to make a complaint-believe me, it won't be answered or treated with respect.”

Dec 24, 2009 by Tommy from New York,NY
Overall Rating: 8

• Location was perfect for the strip; everything under one roof.
• Rooms need updating - could feel the bed springs.

“For the full Vegas experience, Caesar's is perfect. It's kitschy, gaudy and over-the-top. It's also still comfortable and on the higher end of the strip. Has a great mall, fun club and many restaurants all under one roof. Good overall value.”

Dec 14, 2009 by Sandi from Cooper City,FL
Overall Rating: 8

• Location on the strip.
• The room was old and the view from the window was a wall.

“The hotel itself is nice and is located in the middle of the strip. Expensive straight down to the $7.00 coffee. The front desk staff could use a little more cheer and seemed overworked.”

1 of 1 people found this review helpful.

Sep 10, 2009 by Jessica from Kennesaw,GA
Overall Rating: 10

• Location, restaurants, casino, and pool.
• Pool was a little crowded and short on chairs.

“We stayed in a basic room, and it was very clean, the bathrooms were very nice, the staff was friendly, and it was in a perfect location, right in the center of the strip. All the restaurants we ate at there were superb, and the casino was a lot of fun, and the hotel in general was very clean. I would definitely recommend this hotel to anyone looking for a place to stay in Vegas!”

Apr 20, 2009 by Mike from Monticello,IN
Overall Rating: 10

• The staff was very friendly.
• Telephones in the rooms did not work & construction noise could be heard through the cold air returns.

“Overall we loved our stay. The new Augustus Tower is beautiful and the whole facility is immaculate.”

Mar 12, 2009 by Ken from Colorado
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[9]

• When it's good, it's very good.
• When it's bad, it's downright awful.

“The quality of the rooms varies greatly (avoid the older towers), and service often borders on the surly. Check-in lines for the average traveler are inexplicably long, and the spa is painfully sub-par when compared to its competitors. On balance, it beats most of the Harrah's properties - which cater more toward the mid-range player than whales. The location is nonpareil, and the pool is better than most. It's not really a place for the younger crowd.”

Feb 25, 2009 by Jan from Newport Beach
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[1]

• Location.

“Be aware, if you move or lift any of the guest room mini bar item, the sensor will send this message to the computer and you will be charged for it, even though you did put it back in place. Hotel front desk stuff will not wait for the inventory of the mini bar in your room, they will charge your credit card after check out time.”

1 of 1 people found this review helpful.

Feb 15, 2009 by Sue W from Crown Point, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great restaurants.
• Rooms need a little updating.

“A great place to stay overall. The restaurants were fantastic although a bit pricey. Perfect location on the strip. The staff was very helpful and friendly. Our room could have used a little updating. The casino was very clean.”

Feb 1, 2009 by Nancy from Des Moines,WA
Overall Rating: 8

• Mini suite Upgrade offered providing jetted tub with his and her bathrooms.
• The smoke in the casino is overwhelming. Slots were really tight.

“The room was pleasant with nice bed linens, but the towels are so rough that they feel like sandpaper. We found that the volume of smokers in the casino very overwhelming and wondered why there are not better gambling options for the rising number of non-smokers. The slots were really tight, but the serving staff kept the drinks flowing freely and the liquor was higher quality than at other casinos.”

Jan 19, 2009 by Cathy from Buchanan Dam,TX
Overall Rating: 9

• The Rome themed decor was fabulous and it was centrally located on the Las Vegas strip.
• It did not have direct shuttle service to the airport.

“As first time visitors to Vegas, my daughter and I came to see shows, shop, and gamble. Although we visited as many other casinos as possible we could have easily satisfied all our desires right there at Caesars. We thought the Roman themed decor was just fabulous, not tacky like some of the others we saw. The place was huge but thanks to the maps provided, not hard to navigate. We liked that it was centrally located on the strip. We'd stay there again.”

1 of 1 people found this review helpful.

Oct 23, 2008 by Jim
Overall Rating: 8

• Caesars has everything.
• Bathroom was very average.

“I expected more from an institution like Caesars. The room was very large, but not very special and the bathroom could have been in any chain motel. The property, of course, is immense and has tons of choices for dining and shopping. We did wait an inordinate amount of time for breakfast, but once seated, the service was prompt and the food good.”

1 of 1 people found this review helpful.

Sep 4, 2008 by Matt from West Hollywood, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was ridiculously expensive for what it was.

“It was convenient for where I needed to be. The room was pleasant enough. It was not worth the price considering there were lots of other cheaper options nearby.”

Aug 24, 2008 by Kim from San Angelo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was beautiful and very romantic. Great for our anniversary!
• We loved it.

“Our room was very large and beautiful. The bed was luxurious as was the bath. Great view and fun atmosphere. Great shopping and dining. We did not gamble but there was a great casino there.”

Aug 14, 2008 by Sydney from Sandy, UT
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• World's best shopping downstairs.
• First room offered was sub-par.

“When we checked in, the clerk asked if we wanted to upgrade the room. We had no reason to believe it was necessary. Until we got to the room. It was tiny, had a view of a cement wall and not at all what we wanted. We called the desk immediately and upgraded to a much nicer room for an additional $40.00 per night.”

Jul 8, 2008 by Andrea from Santa Barbara, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was clean and well decorated.
• The buffet at the hotel was terrible.

“Clean room great price had a wonderful time.”

Jul 8, 2008 by Jim from Colorado Sprngs, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The spa is wonderful!
• The room was a little worn, and food is too expensive.

“The lobby, casino, spa, and shops are in great shape. My room was in the older tower. I was offered an upgrade at the hotel for an extra $ a night which would include a flat screen TV, standard for most upscale hotels. The spa is wonderful, and the massage I had there outstanding. Food and drinks can be very expensive.”

Jul 2, 2008 by Stew from Paramus, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great public spaces. Nice theme and great pool.
• Pay internet. That is just stupid in this day and age.

“Real big nice hotel if you like the Roman motif. Fantastic pool and the staff were friendly. Room was clean and well maintained. Price is good for the strip and for a more deluxe hotel. Good selection of food although a bit pricey. My only real complaint is the pay internet. I mean, c'mon. I can go to cheap hotels off the strip and get free internet.”

Jun 16, 2008 by Mike from Staten Island, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The staff was very friendly and helpful.
• The air conditioning was inadequate for the room.

“Its Caesars Palace, you expect grand but you don't realize it until you actually step inside of incredible it is! I would stay there again anytime. Another plus, its central on the strip so you can walk either way to find something to do.”

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Amenities at Caesars Palace, Las Vegas

Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Casino Concierge Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Safe Deposit Box Television with Cable

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