Holiday Inn Express Hotel & Suites Ashland

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User Reviews for Holiday Inn Express Hotel & Suites Ashland, Ashland

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Aug 21, 2008 by Robert from Vancouver, WA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[6]

• The pool was clean and hardly ever had anyone using it.
• Hotel smelled like cigarette smoke from the moment you walked through the door.

“The hotel was alright. It smelled of cigarette smoke, even in the non-smoking areas. The room was clean. The continental breakfast was great, with lots of choices, even for younger kids.”

Aug 17, 2008 by Susan from Alta, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Helpful staff, very convenient location.
• Nothing comes to mind.

“Comfortable, convenient.”

May 30, 2008 by Andy W. from Seattle, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Patient & accommodating weekend front desk attendant.
• Breakfast food quality was less than 2.5 stars.

“H.I.E.-Ashland was a positive experience. The weekend front desk attendant was friendly and patient with driving directions. She was very intuitive and accommodating in arranging a room which was sheltered from outside noise for my tired wife and 2-year old. Likely due to its newness, we found most everything was clean and well kept. There was wet section of hallway and elevator, kids going to and from the pool. The only downside is the quality of the breakfast food. It was well stocked but we couldn't figure out what the scrambled eggs were made from. However, it was on par with other inns. I would recommend this hotel as a convenient and satisfying respite from any long haul off I-5.”

Feb 27, 2008 by Jay from Beaverton, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful view of Mountains, comfortable, expamded continental breakfast, fridge and microwave, great location.
• The only thing that I didn't like was the bed... but that is because I am used to sleeping on a Temperpedic matress. Just a bit too firm, for me.

“Modern, clean, well appointed rooms with cable TV, microwave and fridge, hairdryer, iron and ironing board, cupboard, phone with data port, WI FI and a great shower with a massaging showhead! Much to our surprize, they have what's called "an expanded continental breakfast," which included bacon, sausage, eggs, etc, etc!!! This was quite a bonus, as this was included in the price of the room... no charge! Staff was very, very frendly and knowledgeable of the area. Anything we needed, they were there to help us out. Beautiful views of the Mountains surrounding Ashland. My only complaint would be that the beds seemed a bit firm, but that is somwhat due to my normally sleeping on a memory foam matress at home. It was not advertized, but the facility also has a year-round indoor pool and hot tub. We had a wonderful time and felt that we got far, far, far more than what we paid for... especially since we got the room through Price Line! Definately would stay there again.”

Feb 21, 2008 by Melissa from Sandy, OR
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• The hotel was conveniently located to meet our needs and provided basic lodging for a moderate price.
• This hotel does not offer much in the way of atmosphere or ambience and the mattresses were horribly uncomfortable.

“The convenient location and basic lodgings are this hotels greatest attributes. It offers reasonably priced accommodations for weekend visits to our son at the nearby university. I would not recommend this hotel for a longer stay or for vacationers interested in something special or noteworthy.”

Feb 5, 2008 by Wendy from Bremerton, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• The pool and hot tub were clean and warm. Great!
• The beds were hard and noise carried easily.

“A convenient place to stay, with clean rooms, swimming pool and hot tub. A generous breakfast is served in a well used dining area. This is a family friendly place to stay.”

Feb 1, 2008 by Kate from Petaluma, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Very friendly and helpful staff.
• The hot tub jets were not functional on my visit.

“Clean and comfortable hotel located very convenient to I-5. Excellent staff, nice amenities. Good value for business travelers and families.”

Jan 18, 2008 by Stephen from Medford, OR
Overall Rating: 7
Cleanliness:[5] • Staff:[3] • Location:[9]

• Room was large, two TVs, clean.
• Noisy freeway noise, unprofessionally dressed staff, and smoke smell.

“Right off freeway so gets noise from I-5, a short drive from Downtown, nice large rooms, good breakfast which includes sausage and eggs. Smelled smoke on 3rd floor. Clean bead, clean room, clean bathroom, standard cable TV channels. Very much same as standard Holiday Inn Express!”

Jan 2, 2008 by Dean from Hanford, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was attractive, clean, and quiet. The hot breakfast was excellent.
• The only thing was that the shower curtain liner hadn't been changed/clean in quite some time.

“This hotel was an excellent value for an overnight stop. It was conveniently located near the freeway and easy to find. Our room was attractive, clean, and quiet.”

Oct 23, 2007 by Daniel from Eugene, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Overall very quiet and clean
• The bank on Thursday night went until almost 2:00 a.m. you could hear it on the 10th floor.

“We were very pleased with the hotel and both agreed it was one of the best we'd ever got. We hope to stay there again sometime in the near future.”

Sep 16, 2007 by Flo from Pismo Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfy beds; choice of pillow softness; cleanliness; free breakfast.
• Night clerk kept reading his paper minutes after I stood at desk.

“Convenient; accommodating (when I requested for a 2-bed room); comfy beds & pillows; luxurious towels; great bath amenities. It would help if the reservations clerk kept the supply of breakfast items and napkins stocked.”

Sep 11, 2007 by Ralph from Clearlake, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient.
• Too expensive for what you get.

“It was nice at the rate was to much for that you get.”

Aug 15, 2007 by Jennifer from Citrus Heights, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[9]

• Nice hotel.
• Did not get the non smoking or 2 beds as stated.

“This is a nice hotel. I'm not happy about the fact I called the day after the booking to ensure a non smoking / double queen bed room and did not get it. We should get down graded in the quality of room or service. The smoking room was gross!”

Jul 24, 2007 by Dara from Tumwater, WA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Location.
• Lights did not work, stains on shower curtain.

“I have stayed at Holiday Inn Express within the last month in Vancouver, BC, and it was a way nicer hotel.”

Jul 10, 2007 by Karen from Hood River, OR
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• 105 degrees with no AC for 3 days, very rude staff, very unhappy.
• Location. Thats it.

“When we first checked in we were given a filthy room, so I addressed the staff and they were very rude. So I told them I was going to write the bbb so they put me in a suite. Just as bad. Not only that, but our air conditioner went out on our 2nd day and we called several times to get it fixed. But no one called or addressed the problem. It was the worst vacation I have ever had, especially the last 3 days.”

Jun 5, 2007 by Leah from Los Angeles, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Front desk exceedingly helpful and polite. Nice toiletries.
• Beds in first room were not made up, but the staff switched me promptly and upgraded.

“A bit out of the quaint center of Ashland, but close and easy freeway access for trips to Medford or Jacksonville. Clean and very comfortable. I will definitely stay there again if I return.”

May 30, 2007 by Erik from Oakland, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[8]

• Location.
• Noisy, maids didnt clean room, staff unhelpful, too expensive.

“Terrible! The worst hotel I've stayed at this year. They put us across from the indoor pool. The walls were like paper. Couldn't move us due to full booking. Maid didn't clean our room. Forgot. But no one cared to make anything in our stay right.”

May 14, 2007 by Carolyn from Lake Oswego, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• First stay last week was deluxe suite ¿ beautiful.
• Second stay last week, same hotel a plain room.

“Despite disparity in rooms I still rate this hotel highly.”

May 3, 2007 by Connie from Roseburg, OR
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was convenient off the freeway exit, and met the basic need.
• Nothing really, it was just an average hotel - nothing stands out either good or bad.

“If you're just passing through the area this hotel will meet your needs, but there's nothing special about it. I actually wished I had known about the best western next door. It looked lovely and was themed to more or less match the Shakespearean feel of the festival Ashland is so famous for.”

Apr 25, 2007 by Susan from Alameda, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[6] • Location:[7]

• Was clean and in a convenient location to the highway.
• Will never stay here or recommend to anyone.

“This hotel has no sound insulation and the doors are constructed such that they slam loudly- we were kept awake by slamming doors until 12; 30pm and awakened at 6am by the same- there was a big school group overnight there and so we heard their party as well overhead through the ceiling. The free morning breakfast was hostess mini donuts straight from a box, instant oat meal, cold cereal, etc- nothing special but was free- will never stay there again because, for the money, who needs to be kept awake all night?.”

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Amenities at Holiday Inn Express Hotel & Suites Ashland, Ashland

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Exercise Gym FAX Fire Alarm with Light Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine Indoor Pool Iron

Kitchen Kitchenette Laundry/Valet Services Modem Lines in Room Multilingual News Stand Parking Phone with speaker Pool Radio Refrigerator Rollaway Beds Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service