Holiday Inn Express Hotel & Suites Charleston-Ashley Phosphate

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Apr 19, 2009 by David from Hodges, S.C.
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable and quite.
• None.

“I just had the pleasure of staying,for two nights,at the Holiday Inn Express Hotel & Suites at Ashley Phosphate in North Charleston. This is a very nice hotel and I would definitely stay there again. The hotel was clean and the staff was very helpful and nice. The room was quite and comfortable. It is located near lots of restaurants and shopping. My wife and I would recommend this hotel to anyone going to the area. The continental breakfast had plenty of variety. We enjoyed our stay very much.”

Jul 10, 2008 by Stephanie from Johnson City, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable and spacious.
• Smoke smell.

“My husband and I were very pleased with our stay here. We were there on vacation. The front desk was very helpful on attractions to see and directions on how to get there. The rooms were very spacious and clean. The maid service did an outstanding job. For the money you couldn't ask for a better stay.”

Jun 30, 2008 by Curtis from Frisco, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Room was clean.
• Lobby and 1st floor smelled like cigarette smoke.

“We got into town about 11 AM and the room was not ready - so we went out to tour the town. We came back at 6 PM and was told the room was not ready. After I confronted them suddenly a room was ready. The lobby and 1st floor smelled of cigarette smoke. Our room on the second floor was ok. Overall, this was not as nice a Holliday Inn Express as others I have stayed in.”

Jun 2, 2008 by Ray from Little River, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Free breakfast-friendly staff.
• TV remote didn't work, power button on TV was broken.

“Comfortable place to sleep--our only interest really.”

May 13, 2008 by Phyllis from Simpsonville, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[6]

• Convenient to place of conference and nearby restaurant.
• No screen on windows.

“All in all it was conveniently located for where I needed to be; maid service was good; check in clerk was not so welcoming and rather curt when I asked about a military discount.”

May 4, 2008 by Ann from Winder, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convince to attractions.
• Would have liked having a dining room.

“We had a wonderful time. Will return and stay at this hotel again. Very easy to get everywhere we wanted to go, in a quiet atmosphere.”

Apr 29, 2008 by Jeff from Charlotte, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[10] • Location:[10]

• Breakfast was good.
• Room was very unclean. Mold in bathroom and bedroom area. Bad smell through out the hotel.

“Bad smell in lobby and the hall ways. Room had mold in bathroom and on the phone. Bathroom had urine stains on the floor. Stains on the walls, looked like mold. I have very bad allergies and had to check out of the hotel 1 day early. Would not recommend this hotel.”

Jan 24, 2008 by Saralyn from Hampton, VA
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[9]

• Samantha, the 2nd shift worker was a positive to this hotel and the food was good.
• Stunk of cigarette smoke in 1st floor hall, filthy carpets, unkempt bathroom.

“I will never stay there again or recommend to anyone. The 1st floor back entry hall smelled of cigarette smoke, the carpet was filthy, the bathroom was unkempt, i.e., grout was black with dirt and fixtures were rusted over, not to mention the toilet stopped up and over flowed. Coffee maker should not be in bathroom. The linen was upgraded that was good but if you upgrade you should have also been mattress pads as well. The bed was very hard and uncomfortable. Breakfast attendants rushed everyone out of the dining area. Breakfast ended at 1030 and 930, if guests come in at 1000 or 900 you don't stop putting out food because youre ready to go home. That' s just what one woman did. She also announced to everyone that she was closing up and if we wanted anything we should hurry up and get it. That's POOR customer service. My family and I will NEVER stay at your hotel again. I think this place gives Holiday Inn a bad name.”

Nov 26, 2007 by Shawn from Simpsonville, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• How nice the staff was even though I arrived early.
• I have nothing bad to say about the hotel.

“The hotel is in a great location just outside of the city away from the traffic. The staff was great and the room was very neat and clean.”

Nov 26, 2007 by Chris from Greer, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice place to stay at.
• Nothing.

“I stayed here for business and could not be happier with my choice. Clean, comfortable, reasonable and safe. I would definitely stay here again.”

Nov 25, 2007 by Mary from Union, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[6] •

• The motel was close to many attractions and easy access.
• The hallways smelled like smoke though the room did not.

“Overall the Holiday Inn Express was a fine place to stay. Not top of the line but comfortable and clean. The bed and pillows were comfy. The place was easy to find and traveling to downtown was a just short drive away. It seemed that the rooms had been remodeled partially. The breakfast was good and there was plenty of parking. The pool and fitness room looked nice though I did not use it.”

Oct 5, 2007 by Frank from Cleveland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Everything was great.

“Very clean, and the location was great for our visit to downtown Charleston SC.”

Sep 10, 2007 by Hulda from Georgetown, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The convenience to everything, cleanliness, friendly staffs my bed and pillows.
• There was nothing I disliked!

“This was my second stay here at the north Charleston holiday inn express. I wouldn't stay anywhere else when I go to Charleston. I have stayed downtown Charleston at the mills house and Charleston place but I will stay here in north Charleston from now on. The others were great but the convenience; peacefulness at the holiday inn can't be beat!”

1 of 1 people found this review helpful.

Jul 13, 2007 by Ed from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very pretty and clean; staff was available and helpful.
• Could have had real glasses (not plastic cups), no fan in bathroom (I know picky).

“The staff was friendly, accessible, and helpful. The room was clean and attractive. Location, though a couple miles from downtown, was convenient overall. The free breakfast was about as good as you get for the price (fresh fruit, decent muffins and bagels, hardboiled eggs, etc.) It's a newer hotel and very pretty on the outside, so it was nice to come home to. Best summation: We would stay there again and would recommend it to others.”

Apr 5, 2007 by Jd from London, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[6]

• Well presented continental breakfast lots of selection.
• Neutral demeanor of desk staff did not extend themselves any smiles.

“More than adequate for our purposes a brief stay in Charleston on our way to the masters. A little more enthusiasm from the front desk staff would have moved it up a notch.”

1 of 1 people found this review helpful.

Jan 31, 2007 by Myra from Stone Mountain, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable, convenient, great furnishings and amenities, even the shower was wonderful!
• I do not have any negative comments.

“An excellent value! I had all of the comforts of home, including a nice leather easy chair and ottoman, for a very affordable price!”

Sep 18, 2006 by Elizabeth from Zirconia, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] &