Holiday Inn Express Spokane-Valley

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User Reviews for Holiday Inn Express Spokane-Valley, Spokane

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Jun 3, 2008 by Marlin from Delta Junction, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was the most friendliest people we had ever met and the hotel was so clean.
• Does not apply.

“All of the staff is really friendly, they go out of their way to make sure your stay with them is everything it should be. The rooms are very clean and it is in a great location.”

Jun 3, 2008 by Heidi from Bismarck, ND
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was friendly, They were very accommodating.
• We are early risers, so we were unable to take advantage of the continental breakfast.

“This was a great place to stay for the price. This was our second time at this hotel and we were treated great both times. The rooms are spacious and comfortable.”

May 29, 2008 by Kris from Vacaville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the Wed night barbeque. Everyone that worked there was very friendly!
• Check out time-- should be noon.

“I will be back to this hotel for my next stay in Spokane. Rooms are very clean and comfortable. Staff is very friendly and helpful.”

May 27, 2008 by Marey from Tacoma, WA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[8]

• It had great amenities.
• The lobby smelled like cigarette smoke.

“The rooms were lovely, plenty of pillows. The snacks and breakfast were plentiful.”

May 27, 2008 by Buffie from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I forgot something at the hotel, and they returned my call and mailed it to me. Very friendly!

“Most comfy beds and wonderfully nice staff! Not stuffy, but very clean. Warm cozy hotel, dog sleeps in the lobby on his pillow by the fire. I will use this hotel every time I travel through Spokane!”

May 26, 2008 by Ruth from Carson, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room was quite good-desk people excellent-nice lobby.
• This hotel was listed in the Downtown section of Spokane- it's about 6 miles out from there.

“Very good hotel-clean, excellent desk people-our stay was short but would go back again.”

May 17, 2008 by Richard from Moses Lake, WA
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[7]

• Location.
• Room needs to be cleaned better.

“The hotel staff was nice but the cleaning staff needs to do a better job of cleaning rooms. My room overall was fine but there was a few spots that were hard to overlook! Phone cord was stained with something that was brown (looked very disgusting) and behind the nightstand, bed, and around the edges of the room were lots of dust. There was so much dust that it looked like lint.”

May 13, 2008 by Mark from Federal Way, WA
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location! It was perfectly located for all of my business for the week.
• Issues with the entrance. It was blocked off, so this forced me to enter in a side door. Not cool!

“As I said, there was some issue with the front entrance. The side door that I was forced to use became an issue during check out. Dragging my luggage through this door was not good at all. Other than that, the staff was great. This was the 1st time I used a Holiday Inn Express. Not exactly a Courtyard, but it was ok.”

May 12, 2008 by Dawna from Renton, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The white duvet covers in place of the traditional bedding gave a very clean feel.
• Limited cable channels. I wanted the Real Estate channel.

“The Holiday Inn has replaced their using traditional comforters with blankets covered by a duvet, or clean sheets. I hate to go anywhere else that doesn't have the clean duvet covers like this hotel uses.”

May 3, 2008 by Melanie from Renton, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The bed was comfortable and the tub was awesome!
• Breakfast ends at 10 am and the lady was not very nice.

“Overall the experience was a good one. The bed was the first bed in a hotel that we've stayed at that we could actually sleep in comfortably and the tub was so nice after a day of driving for 5 hours.”

May 1, 2008 by Susan from Polson, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Liked all it has to offer, continental breakfast.
• Pillows.

“Over all it is a very nice place to stay, dog friendly was the main reason we stayed there.”

Apr 30, 2008 by Kris from Moscow, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We enjoyed the complimentary breakfast, indoor pool, fridge, microwave.
• Needs a bigger breakfast area - everything else was fine.

“Convenient to highway, Starbuck's and grocery store nearby, clean rooms, nice lobby, friendly staff.”

Apr 27, 2008 by Bob from Bigfork, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice. Clean and comfortable.

“The lobby is very appealing. Indoor pool and spa are clean and nice. The hot breakfast and evening soup are top-notch.”

Apr 14, 2008 by Belinda from Maple Valley, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The lobby was warm and friendly. The assortment of breakfast foods was excellent.
• The pool was too cold.

“Excellent location with restaurants nearby. Easy access to i-90. Very friendly staff and they have a wonderful hotel dog named Kip - sweet golden retriever- the kids loved seeing him. The pool was cold or the air temp was too high. Manager said the pool was at the right temp- maybe she should take a dip! Love the clean white linens on the bed (much better than the flower bedspreads with who knows what on them) and double the pillows you normally get. Breakfast assortment is fantastic and warm fresh cookies at night - great touch.”

Apr 7, 2008 by Mike from Tacoma, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[7]

• Quality staff.
• Food that should be hot was warm, and the beds were poor.

“This hotel would be a 3 star if the hot foods were hotter, and the beds were higher quality.”

Apr 6, 2008 by Curt from Auburn, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, large suite, evening snacks in lobby, nice continental breakfast, nice lobby, close to dining.
• Parking lot shared with bar/lounge next door, did not pose a problem.

“I had a nice quite suite with 2 TV's, microwave, fridge, coffee, couch, King size bed. The motel has an attractive lobby with nachos and cookies in the evening. Hot and cold continental breakfast in the morning. There appears to be plenty of staff to handle everything going on. Staff was friendly.”

Mar 26, 2008 by Koreen from Wenatchee, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Chlorine in pool was overwhelming.

“Excellent service, friendly staff, rooms clean, fun for entire family.”

Mar 26, 2008 by Sue from Pateros, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness, attention to details and comfort of guests.
• Not a thing!

“Outstanding service, clean rooms, great facilities. This is how a motel should be run - wonderful experience!”

Mar 26, 2008 by Arvid from Revelstoke, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[8]

• Room size, free breakfast, free parking.
• Wanted to give us a smoking room.

“They said they can give a run off hotel suite and they said we had to take a smoking- pet room, even though the hotel was only half full on the weekend.”

Mar 26, 2008 by Chad from Kalispell, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was friendly and helpful.
• The bed was showing some age, but still serviceable.

“The hotel was clean and well presented, with lots of smiles from the young ladies in the lobby, and a willing attitude to help with all our questions regarding shopping and a nice place to go eat. The room was clean and stocked with the usual fare. The bed had seen a lot of use, but was sufficient overall. The halls were quiet. I would stay here again anytime.”

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Amenities at Holiday Inn Express Spokane-Valley, Spokane

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Connecting Rooms Copy Service DVD Player Desk with lamp Down and Out Room Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat

Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Multilingual Parking Pets Allowed Pool Radio Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service