Holiday Inn Mcallen-Civic Center Tx

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User Reviews for Holiday Inn Mcallen-Civic Center Tx, McAllen

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Feb 21, 2008 by Edward from San Antonio, TX
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[8]

• I liked the pillows.
• The beds were very uncomfortable, "dipping".

“The pancakes were raw so new ones were brought out and those were raw also. I have had better continental breakfast than what Holiday Inn provided The beds were very uncomfortable and seemed to be as old as the hotel. The heater to the pool was broken which was a huge disappointment to my kids. The only thing my family enjoyed about our stay was the pillows.”

Feb 19, 2008 by Georgina from Laredo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location next to the highway, big parking lot, nice cool air. teasty food.
• They didn't have my smokig double room available, I had the non-smoking room even that i had a reservation.

“Very clean, good breakfast,great location.”

Jan 21, 2008 by Joe from Fort Worth, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[7]

• The staff was friendly.
• Very dark. Very old. Creepy.

“Don't stay here until they upgrade the hotel and fix the lighting situation, the fitness room, the hot tub, etc.”

Jan 1, 2008 by Enrique M. from Garza Garcia MX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good location for purchase purpose.
• The room mates didn't do the service work well.

“I think that need a remodeling overlook all the hotel. It comfortable but it is staying behind.”

Dec 10, 2007 by Matt from Austin, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location.
• Old, needs much updating.

“While clean, it was very dated.”

Oct 10, 2007 by Fay from San Antonio, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[7] • Location:[9]

• The staff let us change rooms because our 1st floor room had a very heavy mold smell that was making my allegories flair up and gave me a headache.
• They only gave me a double size bed and the mold smell in the room was unacceptable.

“The breakfast bar only had juice to purchase, only donuts for pastry items, dirty carpet in the hallway to the breakfast area with the smell of mold from the plants and soil.”

Sep 1, 2007 by Javier from Fremont, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Breakfast that is all.
• Dirty, lack of cleanliness.

“I had a poor experience with this hotel. The hotel's attention to cleanliness is lacking. After sleeping there one night, I felt like I had been bitten by bed mites. I thought I had purchased a 3-star hotel, but it was a 1 star at best. I would never recommend the Holiday Inn to anyone.”

Aug 13, 2007 by Chu Y. from Garland, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[2]

• Free breakfast and they provided the internet.
• The room was awful and the towels looked dirty.

“Instead I get there and my room was definitely not what was stated on the summary of this hotel. Granted the amenities were there, but the aura of the place was far from a 3 star.”

Aug 4, 2007 by Kevin from San Antonio, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[9]

• Location. That's it.
• Green pool, internet didn't work, ice machines broke and restaurant was defunct.

“These people should drop the Holiday Inn name, as it does not live up to that level of service or comfort.”

Aug 4, 2007 by Allen from Houston, TX
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[5]

• Location.
• Wireless down, pools dirty, hot tub not working, no ice machines, loud music, poor plumbing.

“The only thing renovated seemed to be the front exterior. Few of the amenities were in service. Vending machines and ice machines did not work. The wireless internet failed often. The interior was dirty and trashed laid on tables for hours before being cleaned up. I would not return, nor would I recommend anyone to stay there.”

Aug 3, 2007 by Ray from San Marcos, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[6]

• The front desk people were nice.
• This hotel is very rundown and we saw a water hose filling the pool and water was everywhere, dangerous.

“Hotel is old, needs a lot of renovations. The room was dusty, and there was dirt built up in corners. It smelled moldy. The wireless internet did not work. Breakfast cook was rude.”

Jun 21, 2007 by Pete from Helotes, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[7]

• Indoor pool.
• Not enough space for all.

“Lousy breakfast, no elevators, unfriendly receptionist.”

Jun 3, 2007 by Michael from Compton, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[9] • Location:[8]

• Did not like anything.
• Old. Switched rooms 3 times.

“This is a very old hotel. Should not meet a 2.5 star on your site. Site said newly re molded. Far from it. Had to switch rooms 3 times to find a room that had an Air conditioner that worked properly. Disappointed.”

May 20, 2007 by Rossi from Austin, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Really nothing, and horrible experience.
• Pool was green and dirty, broken lawn chairs, toilet in room broken, room next to mine did not even have a lock on the door or handle.

“This was by far the worst experience I have had in my life. This property needs to be totally knocked down and re-built. I could go on and on about how every experience was bad here but I will just keep it to a short essay and tell you please save yourself and do not stay here! Had two nights paid for and I left after one.”

Apr 30, 2007 by Babak from Glendale, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[6]

• Good coffee.
• This place smells, especially with chlorine.

“The room they gave me had a single bed! The room was smaller than rooms you find in N.Y. The rooms are facing an indoor pool and the ac went wifi in all the fumes. The ac sounds like a helicopter in the room. Could not get any sleep all night. I had to change hotels the next day. Try the residence in next door.”

Apr 22, 2007 by Paul from Coral Gables, FL
Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[7]

• Location.
• Room was very plain and didn't appear to clean.

“Not a 3 star hotel. Person next to me checked out due to bugs in room!”

Apr 12, 2007 by Rose from Lawrence, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[9]

• The employees were helpful and pleasant.
• It did not look anything like the pictures on the internet. Felt disappointed in the accommodations.

“The staff was great and the rooms clean, but it is an older hotel and would have liked to have known that prior to the trip.”

Sep 6, 2006 by Susie from Beeville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The lobby was beautiful and enjoyed the pool.
• Breakfast was cold and waiters too busy.

“The hotel is in a great location. Both pools are great.”

Aug 6, 2006 by Jerry from Spring, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Breakfast, location, price.
• Rooms could use a little updating.

“Clean, Friendly, and Priced right.”

Jun 20, 2006 by Mike from Ingleside, TX
Overall Rating: 3
Cleanliness:[1] • Staff:[10] • Location:[10]

• Hotel service.
• My room was infested with cockroaches.

“Other than the roaches it was wonderful.”

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Amenities at Holiday Inn Mcallen-Civic Center Tx, McAllen

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Copy Service Email Service Exercise Gym FAX Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available

Ice Machine Indoor Pool Laundry/Valet Services Modem Lines in Room News Stand Outdoor Pool Parking Pool Porters Restaurant Room Service Safe Deposit Box Satellite TV Sauna Security Television with Cable

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